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MSP’s Single Most Important Marketing Message by GFI Software December 22, 2010 - (Free Research) In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it.  (WHITE PAPER) READ ABSTRACT |

Eco-sustainable Wireless Networks: Ready for Prime Time by Alcatel-Lucent October 02, 2009 - (Free Research) Developments in alternative energy technology are creating solutions that provide network operators with the ability to reduce their energy costs and carbon footprint. Read this short whitepaper for more information about alternative energy sources that can make your wireless network more eco-friendly and save you money.  (WHITE PAPER) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com July 31, 2012 - (Free Research) This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology.  (ANALYST BRIEF) READ ABSTRACT |

Videoconferencing Adoption by SMBs-- The Next Big Thing by Polycom, Inc. February 24, 2009 - (Free Research) As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend.  (WHITE PAPER) READ ABSTRACT |

Negotiating cloud contracts by ComputerWeekly.com January 24, 2013 - (Free Research) This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.  (ESSENTIAL GUIDE) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com June 01, 2012 - (Free Research) Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media.  (ANALYST BRIEF) READ ABSTRACT |

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 31, 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.  (EZINE)

Customer Experience Exchange, Issue 7 by SearchCRM November 13, 2012 - (Free Research) This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more.  (EZINE) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.  (WHITE PAPER) READ ABSTRACT |

A Beautiful, Cloudy Forecast: Research shows business potential in cloud-based predictive analytic solutions by Teradata June 2012 - (Free Research) <p>Predictive analytics and cloud solutions are changing the way organizations do business. But what about predictive analytics in the cloud? Check out this article by industry expert James Taylor on the concerns and benefits regarding cloud-based predictive analytics and learn about companies that have experienced the impressive results. </p>  (WHITE PAPER) READ ABSTRACT |

Gartner: Deploying iPads on the corporate network by ComputerWeekly.com March 2012 - (Free Research) Tim Zimmerman, Gartner research director offers some practical advice to organisations wanted to use iPads on their corporate wireless networks.  (ANALYST BRIEF) READ ABSTRACT |

The Strategic Supplier Mandate: Three Principles to Deliver Transparency Across the Supply Base by SAP America, Inc. March 2012 - (Free Research) Read this article to discover the three supplier management initiatives that have helped market-leading procurement organizations drive innovation, increase productivity and mitigate risk.  (WHITE PAPER) READ ABSTRACT |

Sleeping Android: the danger of dormant permissions by ComputerWeekly.com March 2013 - (Free Research) This article in our Royal Holloway Information Security Thesis series explains how weaknesses in the Android platform could leave users open to exploitation or abuse.  (ESSENTIAL GUIDE) READ ABSTRACT |

Your September Issue of Information Security Magazine– Readers’ Choice Awards by Information Security Magazine September 2010 - (Free Research) In this month’s issue we provide our 5th annual Readers’ Choice Awards for the best security products in the market. We’ve talked with over 1,500 Information Security readers to find what their favorite products are and why. Read through to see which ones take the gold.  (EGUIDE) READ ABSTRACT |

eGuide: Essential Guide to Identity & Access Management by Information Security Magazine May 2009 - (Free Research) This essential guide from Information Security Magazine covers important topics around Identity and Access Management because managing proper access to applications and sensitive data becomes even more important in a recession. Download this E-Guide to learn more.  (EGUIDE) READ ABSTRACT |

Mobile Optimization – It’s Now or Never by AT&T Corp September 2011 - (Free Research) Read this article to discover best practices for creating a a consumer-friendly, mobile shopping experience.  (WHITE PAPER)

Enterprise Mobility Guide 2011 by Sybase, an SAP company May 2011 - (Free Research) Mobile apps and tablets are transforming enterprises across the globe right now. How can you be sure you're staying ahead of the curve while increasing productivity and enhancing customer satisfaction? Get the The Enterprise Mobility Guide 2011.  (WHITE PAPER) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc. April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.  (EBOOK) READ ABSTRACT |

Secure Web Gateway Deployment Methodologies by BlueCoat September 2010 - (Free Research) In this article, we’ll talk about the four most common types of Web gateway network deployments. Sometimes referred to as forward proxies, these devices are used to secure Web access for an organization’s internal end users.  (WHITE PAPER) READ ABSTRACT |

BI Trends and Strategies E-Zine Issue 8 by SearchBusinessAnalytics August 2012 - (Free Research) Organizations are carving out small slices of their DWs and databases where scientists and analysts can manipulate and analyze data sets. The intent of the data sandbox is to separate experimentation from the production database environment. Read this edition of BI Trends and Strategies to learn about the many benefits of using data sandboxes.  (EGUIDE) READ ABSTRACT |

Survey Shows that SaaS Can Save You Money by GFI Software December 2010 - (Free Research) This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it.  (WHITE PAPER) READ ABSTRACT |

GFI MAX Building Blocks – The Answer to IT Services by GFI Software December 2010 - (Free Research) In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software.  (WHITE PAPER) READ ABSTRACT |

IT matters again by ComputerWeekly.com December 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.  (IT BRIEFING) READ ABSTRACT |

How Professional Services Add Value to Radio Frequency Identification (RFID) Projects by Intermec March 2009 - (Free Research) This white paper shows how qualified service providers can add value to RFID projects, highlights some of the planning issues and considerations that call for experienced advice, and provides guidance to the types of services available and how to differentiate service providers.  (WHITE PAPER) READ ABSTRACT |

Jump-Start Software Testing and Quality Assurance Initiatives by IBM February 2013 - (Free Research) In this exclusive Essential Guide, explore expert insight into improving the performance and capabilities of your testers and development teams while maintaining a high level of agility and functionality - and without sacrificing the ability to meet the demands of today's markets.  (ESSENTIAL GUIDE) READ ABSTRACT |

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