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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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The Implementation of LISP as it Relates to Cisco OTV by Global Knowledge

March 21, 2014 - (Free Research)
The purpose of this paper is to examine the four common elements for the implementation of Open Shortest Path First (OSPF). 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Getting Started with Unified Communications in an Exchange 2007 Environment by Dell, Inc.

February 26, 2009 - (Free Research)
Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Financial Institutions, Merchants, and the Race Against Cyberthreats by RSA, The Security Division of EMC

October 31, 2013 - (Free Research)
In this white paper, learn about the 4 top forms of cybercrime. Click through to reveal 6 key recommendations to best protect your organization from security breaches. 
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Presentation Transcript: Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc.

January 29, 2010 - (Free Research)
Why do most organizations continuously fail in utilizing knowledge? In this presentation transcript, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools. 
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IPv6 Transition Planning and Techniques for DNS and DHCP by Cisco Systems, Inc.

July 21, 2011 - (Free Research)
Tune into this webcast which addresses common issues and concerns related to the transition to IPv6 and customers will learn about the following with respect to DNS and DHCP. 
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Optim™ Data Privacy Solution by IBM

The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives. 
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One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 15, 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
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A Success Model for CRM Integration, And How to Avoid the Most Common Mistake by Scribe Software Corporation

May 01, 2011 - (Free Research)
As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration. 
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Podcast - How to Produce an Actionable IT Service Catalog by newScale, Inc.

October 2008 - (Free Research)
The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is... 
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How to Produce an Actionable IT Service Catalog by newScale, Inc.

October 2008 - (Free Research)
The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is... 
(WHITE PAPER) READ ABSTRACT |

Common enterprise information management strategy mistakes to avoid by IBM

January 2012 - (Free Research)
When implementing a new enterprise information management (EIM) strategy, there are common mistakes organizations make in the process. In this e-guide, readers will learn EIM best practices from Michael Jennings, a data governance director at Walgreens. 
(EGUIDE) READ ABSTRACT |

The seven essential elements to achieve highest performance & scalability in information integration by IBM

July 2011 - (Free Research)
In this paper, you're introduced to seven elements that are critical to ensure the highest degree of performance and scalability of your information integration deployment. 
(WHITE PAPER) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation

July 2008 - (Free Research)
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation. 
(WHITE PAPER) READ ABSTRACT |

Implementing Web Chat: How to Launch, Staff, and Monitor by Citrix Online- GoToAssist

October 2011 - (Free Research)
Read this white paper to learn more about why you should implement web chat into your current customer support operations. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Tape Backups by Spectra Logic Corporation

April 2009 - (Free Research)
Despite the growth of remote backup over the network, tape is still a key element in disaster recovery (DR) plans. In this podcast, Pierre Dorion, data center practice director at Long View Systems Inc., answers common tape backup questions as they relate to DR. 
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Presentation Transcript: The Role of Tape in Disaster Recovery by Iron Mountain

August 2011 - (Free Research)
Despite the growth of remote backup over the network, tape is still a key element in disaster recovery (DR) plans. In this transcript of a recent Webcast, Pierre Dorion, data center practice director at Long View Systems Inc., answers common tape backup questions as they relate to DR. 
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FAQ Guide: The Role of Tape in Disaster Recovery by Iron Mountain

August 2011 - (Free Research)
Despite the growth of remote backup over the network, tape is still a key element in disaster recovery (DR) plans. Pierre Dorion, data center practice director at Long View Systems Inc., answers common tape backup questions as they relate to DR. 
(EGUIDE) READ ABSTRACT |

Virtualization and backup: Automating the most-repeated and important manual tasks by EqualLogic, Inc.

February 2008 - (Free Research)
In this webcast, IT consultant Andrew Kutz discusses the elements of virtualization backup that are most frequently overlooked and how to automate the most common virtualization backup tasks. 
(WEBCAST) READ ABSTRACT |

Unified Performance Management: The Key to Successful Performance Management by IBM

April 2009 - (Free Research)
Using common performance management tools and systems efficiently is just as critical to the success of the business as using a common set of applications for accounting and human resources (ERP) and marketing and sales (CRM). Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

A Unified Approach to Managing the Virtual Infrastructure by Forsythe

November 2009 - (Free Research)
Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Addressing the Common Pitfalls in Availability and Performance Monitoring by Software Engineering of America, Inc.

November 2011 - (Free Research)
This is a presentation transcript discussing availability, performance monitoring, environment monitoring and the pitfalls that can occur. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

IT GRC: Managing Risk, Improving Visibility, and Reducing Operating Costs by Lumension

May 2009 - (Free Research)
This Aberdeen Group benchmark report describes the policy, planning, process, and organizational elements of successful IT GRC implementations. Learn what top performing companies do to gain a competitive edge regarding compliance and IT risk management. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

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