TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Executive Dashboards by Actuate Corporation.. Effective executive dashboards that communicate complex information quickly are the crux to smart, timely, business decision making. Find out what key variables make up an more... >> Discover more offerings from Actuate Corporation..

Using Advanced Analytics to Gain Insights into Your Revenue Stream by Business Objects April 2008 - (Free Research) This CustomerCentric Sellling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

BI: Confronting the Gap Between Strategy & Execution by Business Objects June 2008 - (Free Research) BusinessObjects XI 3.0 helps transform the way your organization works - making every person, process, and decision more intelligent. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Cast Iron Integration Appliance by Cast Iron Systems The Cast Iron Integration Appliance solves integration problems in just four steps - Connectivity, Transformation, Workflow and Management.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Looking for Gold: Automating the Sales Prospecting Process by Business Objects June 2008 - (Free Research) Attend this webcast and learn how to identify top prospects quickly by combining your customer list with advanced analytics, and then integrate the data into your existing CRM system via prebuilt dashboards and reports. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Top 5 Ways to Identify Sales and Marketing Misalignment by The Content Factor (E-mail this company) November 2006 - (Free Research) As a manager faced with misaligned marketing and sales operations, what can you do? CRM-based dashboards and campaign management solutions can help bridge the gap and provide a more integrated view of sales and marketing activities. This paper explains some things you can do before major campaigns to ensure cohesion between sales and marketing. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

SL Enterprise RTView for Operational and Strategic Dashboards by SL Corporation. February 2008 - (Free Research) SL Enterprise RTView is a business information delivery platform that is used by IT Managers to rapidly configure, deploy, maintain and extend real-time and other critical enterprise information systems. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Take Sales to the Next Level with Information OnDemand by Business Objects May 2008 - (Free Research) Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Primavera ProSight: Propose and Control Project and Investment Portfolios by Primavera Systems Inc. Primavera ProSight is a portfolio management solution that helps you make better, more strategically aligned investment decisions. It captures enterprise data and facilitates best practices to help you increase employee productivity, reduce initiative failures, and generate a healthier bottom-line.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc. P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CRM Best Practices to Optimize Salesforce Performance by Oracle Corporation. June 2008 - (Free Research) Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation. (ARTICLE) READ ABSTRACT | GO TO ARTICLE

BusinessObjects Edge: Gaining an Edge on the Competition by Business Objects June 2008 - (Free Research) BusinessObjects Edge Standard makes it simple for growing, mid-size companies to get immediate insight into their business data for fast, well-informed decisions. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eCity Sell - Sales Order Management for .Net2.0 by SLINGSHOT. eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Financials - Financial Control for Your Mid-to-Large Business by SLINGSHOT. eCity Payables forms an integral part of the advanced financial management capabilities of the eCity Enterprise Suite. Access to eCity applications is provided via a user configurable “dashboard”.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks (E-mail this company) BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

5 Styles of Business Intelligence by MicroStrategy June 2008 - (Free Research) This paper looks at the historical development of BI applications and BI technology, and concludes that five common Styles of BI have evolved during the past decade – each style representing a certain characteristic usage. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

StorageConsole® Backup Manager 6.5 - What’s New by APTARE (E-mail this company) April 2008 - (Free Research) APTARE StorageConsole for Backup Manager provides detailed reporting for HP Data Protector 5.5 and 6.0. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to Turn a Gerbil Into an Owl by Sage Software. July 2008 - (Free Research) Help free your clients from redundant, fruitless tasks so they can focus on the big picture and make better decisions for their business. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Overcoming Common SaaS Implementation Challenges by Cast Iron Systems January 2008 - (Free Research) A SaaS implementation for ERP and CRM is a big deal and you do need a plan, but even before that you should be looking at your business processes and asking yourselves what kind of support those processes need. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Selling CRM to Your Sales Team by Touchtone Corporation June 2008 - (Free Research) One of the most difficult, yet critical components of a CRM implementation is the selling of the CRM to the sales team, as this paper offers some advice on how to succeed in that endeavor. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices for Pipeline Management by Oracle Corporation. June 2008 - (Free Research) This paper will discuss some common factors that impact a company’s ability to effectively manage the pipeline and focus on the process and organizational best practices that can help companies overcome their challenges. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Achieving Service-Level Compliance with Business-Critical Applications by Quest Software, Inc April 2008 - (Free Research) This paper seeks to help IT managers become proactive in managing their business-critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business-criti… (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses by Oracle Corporation - SMT (E-mail this company) November 2007 - (Free Research) The notion that emerging businesses have the same BI and EPM requirements as large enterprises is partly true. However, the survey makes clear that these requirements evolve as companies grow from single locations to multiple locations, expand internationally, or change from private to public ownership. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management for Businesses and Workgroups by Oracle Corporation - SMT (E-mail this company) November 2007 - (Free Research) This white paper reviews the stages of growth that most companies experience. Examples of forward-thinking emerging businesses will show how BI and EPM solutions have been leveraged to manage expansion and address reporting and compliance issues. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improve Your Vision and Expand Your Mind with Visual Analytics by Tableau Software. February 2008 - (Free Research) Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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