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Windows 7 Commercial Adoption Outlook by Dell, Inc. and Microsoft

October 15, 2009 - (Free Research)
Windows XP won't be around forever, and the anticipation for commercial adoption of Windows 7 is reaching a boiling point. With Windows 7 available now for volume license customers and for everyone else on October 22, IT professionals should start preparing for it now. 
(ANALYST REPORT) READ ABSTRACT |

Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft

June 01, 2009 - (Free Research)
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done. 
(CASE STUDY) READ ABSTRACT |

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft

April 18, 2008 - (Free Research)
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user.. 
(CASE STUDY) READ ABSTRACT |

Red Hat and Intel: Moving Intelligence Forward by Red Hat

June 01, 2009 - (Free Research)
Put state-of-the-art intelligence to work on the challenges of tomorrow by running Red Hat Enterprise Linux on the latest Intel® Xeon® processors. Red Hat's open source, commercial-strength innovation delivers optimized results for performance, energy efficiency, and advanced virtualization on Intel platforms, all at an affordable price. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc.

October 09, 2009 - (Free Research)
The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Weighing your call center hosting options by inContact

December 17, 2009 - (Free Research)
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. 
(PODCAST) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 26, 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. 
(CASE STUDY) READ ABSTRACT |

Tough Test, Top Score: High Praise for Quantum DXi from Alaskan Utility by Quantum Corporation

December 14, 2009 - (Free Research)
After carefully weighing competing options, Anchorage Water and Wastewater Utility chose Quantum's DXi-Series solution with deduplication technology for its data protection system upgrade. This case study explains why they made that choice. 
(CASE STUDY) READ ABSTRACT |

A Guide to Understanding Hosted and Managed Messaging by Concentric

January 13, 2009 - (Free Research)
The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems. 
(WHITE PAPER) READ ABSTRACT |

Improve Customer Relationships Using the 2007 Office System by Microsoft

September 09, 2009 - (Free Research)
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers. 
(WEBCAST) READ ABSTRACT |

Data Center Projects: System Planning by APC

February 2009 - (Free Research)
The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions. 
(WHITE PAPER) READ ABSTRACT |

American Recovery and Reinvestment Act - Broadband - Notice of Funds Availability by Motorola, Inc.

August 2009 - (Free Research)
The USDA Rural Utilities Service and NTIA jointly announced the availability of funding and application requirements for the broadband initiatives contained in the American Recovery and Reinvestment Act (ARRA) of 2009. Read on to learn about the RUS grant program, its requirements, and how Motorola can work with you toward an RUS approved grant. 
(WHITE PAPER) READ ABSTRACT |

CRM and Social Networking: Engaging the Social Customer by Microsoft

June 2009 - (Free Research)
As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. 
(WHITE PAPER) READ ABSTRACT |

The Malware Report: Radisson Hotels Exposed by Guest Data Breach by ESET

September 2009 - (Free Research)
Matt Grand talks with Randy Abrams about a data breach at Radison Hotels. Unfortunately, an unknown number of their guests' credit card numbers were exposed to malicious hackers. In this podcast, Randy dishes out some advice on how to prevent this sort of data breach and what to do in the event that it’s already happened. 
(PODCAST) READ ABSTRACT |

3 Steps To Securing Your Network And Preventing Common Security Mistakes by Global Knowledge

August 2009 - (Free Research)
Securing an organization's assets requires work, but there are some basic steps that can simplify the task by taking a one-two-three approach. In this whitepaper, you'll learn how you can sort your security controls by categorizing and grouping them in order to help prevent common security problems. 
(WHITE PAPER) READ ABSTRACT |

The Active Directory Recycle Bin: The End of Third-Party Recovery Tools? by Quest Software

October 2009 - (Free Research)
Windows Server 2008 R2 offers a number of exciting new features, including an expanded Server Core offering, new Active Directory features, and - of special interest to anyone who has ever wished Active Directory had an “undo” button - a sort of recycle bin for Active Directory objects. 
(WHITE PAPER) READ ABSTRACT |

Still Transporting Your EDI Data the Same Old Way? Get Up to Speed and Move Data Faster and Better. by DataDirect Technologies

October 2009 - (Free Research)
This webinar demonstrates how DataDirect's Data Integration Suite can help automate mission-critical EDI transactional processing for a variety of commercial industries. 
(WEBCAST) READ ABSTRACT |

How to Reduce Eclipse BIRT Development Effort for Data Visualizations by Actuate

September 2009 - (Free Research)
Actuate BIRT Interactive Viewer is a web-based tool for the interactive analysis and modification of reports. Download this white paper to learn how with Actuate BIRT Interactive Viewer end users can change formatting, hide, add or move data, create charts, sort data and apply functions to data. 
(BROCHURE) READ ABSTRACT |

Ethical Hacking and Risk Assessments by Global Knowledge

December 2008 - (Free Research)
Attend this webcast to learn about risk assessment process and tools used by ethical hackers. 
(WEBCAST) READ ABSTRACT |

Workflow vs BPM 2009 by Lombardi Software

December 2009 - (Free Research)
Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t. 
(WHITE PAPER) READ ABSTRACT |

Using Server-Based Networks to Meet your Small Business Challenges by Dell, Inc. and Microsoft

July 2007 - (Free Research)
Today's server technology is surprisingly affordable and user-friendly and well worth your attention. Read this paper to learn about key benefits a server-based network can bring to your business. 
(WHITE PAPER) READ ABSTRACT |

Bridging the Lean Manufacturing Gap by Infor

December 2009 - (Free Research)
No matter how lean your organization is, you've got a bridge to cross to improve productivity, profitability and market advantage. This eBook will help you to cross that bridge by providing your company with the keys to get going and to turning your organization into a real Lean company that can compete with any organization. 
(EBOOK) READ ABSTRACT |

eBook: Best Practices for Implementing BI in ERP Centric Environments by IBM

November 2009 - (Free Research)
Read this e-book, which is specifically written to address the unique challenges of IT and BI professionals in ERP-centric environments. This set of articles offers best practices and strategic advice for organizations seeking to optimize business intelligence programs. 
(EBOOK) READ ABSTRACT |

Virtualization for Dummies, 2nd HP Special Edition by Hewlett-Packard Company

October 2009 - (Free Research)
Read this book for an introduction to the subject so that you can understand its promise and perils — and create an action plan to decide whether virtualization is right for you, as well as how to move forward with implementing it should you decide it is right for you. 
(BOOK) READ ABSTRACT |

Business Service Management: What It Is and Why You Should Care by Global Knowledge

December 2008 - (Free Research)
The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits. 
(WHITE PAPER) READ ABSTRACT |

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