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Featured Sponsors
Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom
May 17, 2009 - (Free Research)
ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.
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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI
December 2008 - (Free Research)
Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
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Windows 7 Commercial Adoption Outlook by Dell, Inc. and Microsoft
October 2009 - (Free Research)
Windows XP won't be around forever, and the anticipation for commercial adoption of Windows 7 is reaching a boiling point. With Windows 7 available now for volume license customers and for everyone else on October 22, IT professionals should start preparing for it now.
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VUE Software: Insurance Commission & Incentive Compensation Management by CSSI
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.
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The Impact of Carrier Ethernet on Service Providers by Dorado Software
September 2009 - (Free Research)
Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.
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Catalyst XPS - The Solution for Cross-Carrier Small Parcel Shipping From the SAP® Environment by CDC Global Services - Catalyst
September 2009 - (Free Research)
This white paper will discuss Catalyst XPS, a tool that can integrate information from all the major small parcel carriers into one view, fully integrated with SAP. Catalyst XPS can save customers money and improve customer service, without creating an additional maintenance burden on their internal IT team.
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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM
July 2009 - (Free Research)
Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
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How to Set Up and Track Small Parcel Shipments Via a Single Point of Access by CDC Global Services - Catalyst
November 2009 - (Free Research)
This Webcast will demonstrate a new application that delivers seamless integration between SAP and leading global parcel carriers, including FedEx, UPS, DHL, TNT, Purolator and more, without middleware. You will also be able to understand how to track your shipment without accessing multiple systems, from any PC or terminal with access to SAP.
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Red Hat and Intel: Moving Intelligence Forward by Red Hat
June 2009 - (Free Research)
Put state-of-the-art intelligence to work on the challenges of tomorrow by running Red Hat Enterprise Linux on the latest Intel® Xeon® processors. Red Hat's open source, commercial-strength innovation delivers optimized results for performance, energy efficiency, and advanced virtualization on Intel platforms, all at an affordable price.
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Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc.
October 2009 - (Free Research)
The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure.
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Business Value of Compensation Management in the Insurance Industry by CSSI
January 2007 - (Free Research)
Changes in the insurance industry have generated a real need for effective, automated commissions and incentive compensation management solutions. This CSSI white paper describes some of the dilemmas carriers, MGAs, producers and support staff face, and it presents the advantages of using an automated system.
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Ethical Hacking and Risk Assessments by Global Knowledge
December 2008 - (Free Research)
Attend this webcast to learn about risk assessment process and tools used by ethical hackers.
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FACTS® 125™ by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® 125™ is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans.
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E-Guide - Service Delivery Platforms: Building the Next-Gen Network Architecture by Alcatel-Lucent
September 2009 - (Free Research)
Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture.
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Secure and Cost-Effective Data Transport- Presentation slides by Thales
April 2009 - (Free Research)
Do you know what data transport technology options are available in today's market? This paper will help you assess economic, operational, and security factors involved in selecting data transport technology and present Ethernet carrier services as an attractive data transport option.
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Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online
June 2009 - (Free Research)
Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more.
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Business Intelligence Solution for Web Infrastructure Open the Door to Better Decisions by Sun Microsystems, Inc.
October 2009 - (Free Research)
Composed of Sun hardware systems and commercial open-source solutions Pentaho for BI and data integration, and Infobright, built on MySQL, for data warehousing, this solution comes in two customizable recommended configurations to fit your data requirements and budget -- and ease deployment.
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Application Acceleration for Satellite-Based Enterprise Services by Blue Coat
December 2008 - (Free Research)
This paper reviews the best of the newest achievements in VSAT performance and utility and shows how these solutions could become part of the mainstream of corporate network deployment and an integral portion of commercial (and competitive) service provider offerings.
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BPM SOA and Web 2.0: Business Transformation or Train Wreck? by Oracle Corporation
August 2008 - (Free Research)
The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models.
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Service Provider’s Pocket E-Guide to Fixed Mobile Convergence by CommuniGate Systems
October 2009 - (Free Research)
Telecom service providers have to work harder at creating new ways to generate voice services revenue as the demand for wireless grows and traditional voice services declines. This pocket E-Guide details how service providers can leverage next-gen voice services, like Fixed Mobile Convergence, to address this issue.
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