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Customer Support Solution by Extraview Corporation.
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Preventing IT Disasters: Backup Air Conditioners for Small to Mid-Size Server Rooms and Network Closets by MovinCool

April 2008 - (Free Research)
The most important benefit of portable air conditioners is that they allow quick and easy installation that does not violate most lease agreements and does not normally require prior approval of the building owner. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mobile Inventory Control & Management: IRMS Go-Kit by Integrated Warehouse Solutions.

April 2008 - (Free Research)
The IRMS Go-Kit is a fully functional warehouse contained within a prepared storage case. It is ready to go at a moment's notice and contains everything necessary to run paperless distribution and medical dispensing facilities. IWS can assist w… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Ins and Outs of Xen - Webcast by Citrix

August 2008 - (Free Research)
This whitepaper explores Xen as a technology and as a product. It provides background about Xen and its architecture. Options for managing the virtualized infrastructure are also discussed. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

IRMS Warehouse Management System Suite (SCM) by Integrated Warehouse Solutions.

The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Acquire, Analyze, and Present Data with LabVIEW by National Instruments

NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Thinstall: Virtual Operating System (VOS) by CreekPointe (E-mail this company)

Thinstall is an Application Virtualization Platform that enables complex software to be delivered as self-contained EXE files which can run instantly with zero installation from any data source. The core of Thinstall VS is the Virtual Operating System, a small light-weight component which is embedded with each “Thinstalled” application. 
(SERVICE) GO TO DETAILED REPORT

Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.

Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Real Estate Information Management for Property Managers by AMTdirect.

With its robust reporting, management of multiple accounting applications and industry leading document management, AMTdirect is the system of choice for property and lease administration in commercial real estate. 
(ASP) GO TO DETAILED REPORT

OASIS Workers Comp; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enterprise Data Integration Essentials: Understanding Popular Data Integration Methods Benefits and Drawbacks by SyncSort

August 2008 - (Free Research)
This e-book explores real-time data integration methods, benefits and drawbacks of popular enterprise data integration methods and a market overview of platforms and software. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise

Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Managing Software Intellectual Property by Black Duck

July 2008 - (Free Research)
This paper describes the approaches for managing intellectual property during component-based software development, detailing the seven best practices an organization should adhere by to facilitate the successful management of software IP. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

AMTdirect: Real Estate Information Management for Corporations by AMTdirect.

Whether you have 5 locations or 1000 locations, AMTdirect will streamline your information management concerning your owned and leased Real Estate Properties. 
(ASP) GO TO DETAILED REPORT

Enterprise Engineer Transmittals Demo by McLaren Software (E-mail this company)

January 2008 - (Free Research)
Enterprise Engineer (EE) Transmittals provides best practice functionality for the controlled distribution of documents to internal and external parties. EE Transmittals facilitates controlled collaboration and aids in the review/approval process, allowing you to track distributed documents and consolidate feedback. 
(DEMO) READ ABSTRACT | GO TO DEMO

Moving Beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions

May 2008 - (Free Research)
In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Success Story: Communications - AT&T by Genesys Co.

May 2008 - (Free Research)
Cingular wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff. After careful consideration, it chose Informiam to meet that goal. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Streamlining the Rollout of Your Enterprise Software System by CDC Software - Ross Enterprise (E-mail this company)

June 2007 - (Free Research)
Rolling a project out in phases is an attractive option for many firms because it reduces risk, breaks the project into manageable and affordable stages, and spreads out resource demands over time. This document outlines some of the available phasing options for Ross Enterprise and their associated benefits and considerations. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Benefits and Advantages of Recording and Archiving Calls by Teleformix.

July 2008 - (Free Research)
ECHO digital recording solution brings a whole host of advantages, including dispute resolution, liability management, evaluation support, and more. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IBM Software: A Green Strategy for Your Entire Organization by IBM.

October 2008 - (Free Research)
This paper explores optimization strategies around the key areas of people, workloads and infrastructure, including entry points, relevant solutions, and demonstrated benefits being achieved today with IBM Software solutions. 
(WHITE PAPER) GO TO WHITE PAPER

GFI LANguard Network Security Scanner by GFI Software, Inc.

GFI LANguard Network Security Scanner (N.S.S.) is a complete network vulnerability management solution that allows you to scan, detect, assess and remediate any security vulnerabilities on your network 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Shared Services: Commercial Models – Enabling Sharing by IBM.

May 2008 - (Free Research)
The Shared Services agenda is now well established in the public sector. This paper discusses with the best functional and technical solutions for Shared Services, without the appropriate legal, governance and commercial structures in place. 
(WHITE PAPER) GO TO WHITE PAPER

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Software Compliance Management: Automating License Compliance in the New, Mixed-IP Development World by Black Duck

July 2008 - (Free Research)
Software compliance management systems help ensure enterprises achieve the business acceleration they want from software reuse, while meeting the stringent requirements of shareholders, regulators and customers for proper management of company. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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