The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. 

Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand. 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software. 

This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more. 

<p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p> 

Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses. 

In this Gartner report, explore some of the key considerations for planning, administering and supporting mobile devices. Discover how organizations can prepare to embrace "Bring Your Own" mobile device initiatives to satisfy employee needs for flexibility while minimizing associated risks. 

<p>Access this white paper to discover effective support solutions for your complex data center. Learn to overcome the challenges related to supporting interconnected IT environments with the use of the right support tools.</p> 

This white paper reports on the rate of data growth worldwide and points out the limitations of many SQL-based decision support systems. Discover key purchasing criteria to consider when selecting servers and storage to support these critical systems. 

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.