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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.

(SOFTWARE PRODUCT)

Next-Gen Efficiency with Next-Gen Data Collection by DLT Solutions

April 2012 - (Free Research)

Struggling to meet compliance and discovery requests in today's data-intensive IT? Check out this white paper for a potential solution.

(WHITE PAPER)

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Business Intelligence: The Strategic Imperative for CIOs by Information Builders Inc. (E-mail this company)

September 2007 - (Free Research)

The CIO's role becomes more strategic as organizations use information to create a competitive advantage. This paper – using evidence from benchmarks created with IBM to test WebFOCUS' performance on System z running z/OS and Linux – helps CIOs to balance demands for information accessibility and processing power.

(WHITE PAPER)

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How Packaged Services Can Help Enterprises Realize the Business Value of Their IT Landscape by SAP America, Inc.

May 2012 - (Free Research)

View this resource center to learn why many organizations are considered packaged services for delivering the software they need to run their mission-critical business processes while focusing limited resources on business outcomes as opposed to software project requirements.

(WEBCAST)

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Analyst's take: Siemens PLM software cuts costs and boosts innovation for packaged goods industry by ComputerWeekly.com

February 2011 - (Free Research)

Siemens product lifecycle management (PLM) software for the consumer packaged goods and food and beverage industries enables companies to optimize package design and accelerate innovation while reducing costs.

(WHITE PAPER)

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Simplify Compliance and Security with NetIQ Sentinel Log Manager by NetIQ

March 2012 - (Free Research)

Effective log management is essential for meeting today’s regulatory requirements and establishing a strong security foundation. In this resource, uncover an all-in-one software appliance that enables the collection, storage, analysis and management of IT infrastructure event and security logs.

(PRODUCT OVERVIEW)

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Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems

Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.

(SOFTWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Case Study: New York Philharmonic Digital Archives to Preserve and Make Accessible Worldwide Over 160 Years of American Cultural Heritage with the help of Technology Services Group and Alfresco Software by Alfresco Software

May 2012 - (Free Research)

This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system.

(WHITE PAPER)

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Alfresco Case Study: The New York Philharmonic by Alfresco Software

May 2012 - (Free Research)

This brief video looks at how The New York Philharmonic utilized Alfresco's content management software to provide universal access to their vast archives of historical music.

(VIDEO)

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Four Secrets to Innovating with Packaged Applications by Oracle Corporation

April 2010 - (Free Research)

Read this paper for an explanation of how current IT methodology for implementing application integrations and business process automation is failing the business over the long run. Learn about the four established patterns of innovation that help organizations avoid these negative consequences.

(WHITE PAPER)

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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 2012 - (Free Research)

This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.

(IT BRIEFING)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Magic Quadrant for Security Information and Event Management by Q1 Labs

February 2012 - (Free Research)

In 2011, Q1 Labs continued its rapid growth and became more visible in competitive evaluations. The QRadar appliances can be deployed as all-in-one solutions for smaller environments, or can be horizontally scaled in larger environments using specialized event collection, processing and console appliances.

(WHITE PAPER)

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Dell ProConsult Application Migration & Management by Dell, Inc. and Microsoft

August 2010 - (Free Research)

Read this data sheet to learn about Dell's application migration services that include application compatibility assessment, remediation, and expert packaging using Dell's unique, global, scalable, and cost-effective factory approach.

(DATA SHEET)

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Safeguard the Integrity of Your Physical Records Inventory

by Iron Mountain

March 2012 - (Free Research)

Read this white paper to learn proper techniques and best practices for packaging and storing your physical documents and information in cartons to avoid risk and records exposure. Find tips on what to look for in a quality carton, how to know when your carton is too old and needs to be replaced, and how to properly pack your carton.

(DATA SHEET)

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Avocent Universal Management Gateway - Delivering Confidence through Connection by Avocent

April 2012 - (Free Research)

<p>You need to maintain control over your data center as it expands, regardless of where it is physically located. This white paper describes a management tool that can assist you in this process by gathering real-time data, enhancing infrastructure efficiency, and more.</p>

(WHITE PAPER)

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BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc.

January 2011 - (Free Research)

CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.

(WHITE PAPER)

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Log management and analysis: How, when and why by Sensage, Inc.

April 2012 - (Free Research)

In this presentation, we'll review how to make the most of logs to augment an organization's security posture.

(WEBCAST)

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IT Innovation without Breaking the Bank by Centennial-Software

July 2008 - (Free Research)

IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible, and generic IT processes are no longer effective.

(WEBCAST)

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Client LifeCycle demo by Centennial-Software

July 2008 - (Free Research)

Enteo has developed a full set of integrated products to manage each step in the system lifecycle; together, they comprise the most efficient solution portfolio in the area of system management today.

(DEMO)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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