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Ajax at Adobe with Dreamweaver CS4, Adobe AIR and More by Adobe Systems, Inc.
February 09, 2009 - (Free Research)
Hear Kevin Hoyt, platform evangelist at Adobe, discuss building Ajax apps using the latest version of Dreamweaver CS4 and extending apps outside the browswer with Adobe AIR.
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Security Threat Report: July 2009 Update by Sophos, Inc.
July 06, 2009 - (Free Research)
Businesses are continuing to face a challenging threat landscape. Check out this paper to learn about recent security threats related to Web 2.0, social networking sites, email, mobile devices, and Mac computers.
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Security Threat Report: July 2009 Update by Sophos, Inc.
July 01, 2009 - (Free Research)
Businesses are continuing to face a challenging threat landscape. Check out this paper to learn about recent security threats related to Web 2.0, social networking sites, email, mobile devices, and Mac computers.
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Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"? by Shavlik Technologies
February 11, 2009 - (Free Research)
This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
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eBook: Cloud Computing for Enterprise Developers by Sun Microsystems, Inc.
August 20, 2009 - (Free Research)
If you're an enterprise developer then you're probably familiar with the term "cloud computing," but you may still have questions. In this eBook, you'll learn about the benefits of cloud computing, what it really means to compute in the cloud, some of the different cloud types, and much more!
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Seven Contact Center Trends You Can't Ignore by Siemens Enterprise Communications
January 31, 2013 - (Free Research)
For customer service contact centers, it's critical to stay on top of the latest in technology and practices in order to provide your customers with the experience they expect. Check our this easy to read resource to discover 7 trends in contact center strategy, so that you can prepare your organization for what's to come
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Using Social Media to Win Over Customers by SearchCRM
March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.
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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
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Customer Experience Exchange E-Zine Issue 2 by SearchCRM
January 31, 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.
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Oracle to Teradata Migration Case Studies: Realizing value and improving capabilities by Teradata
April 2011 - (Free Research)
This paper profiles four of the more than 200 Oracle customers who have migrated to a Teradata solution. The companies profiled in this paper have achieved performance improvements, additional business benefits that justify the migration cost, and successful integration of the Teradata Database with the Oracle OLTP environment.
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Using Predictive Coding to Your E-Discovery Advantage by SearchCIO.com
May 2013 - (Free Research)
E-discovery techniques such as predictive coding are increasingly popular, and organizations are starting to realize the benefits of these tools beyond just the legal realm. In this SearchCompliance handbook, learn how predictive coding and other e-discovery practices are proving beneficial to overall business processes.
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Introduction to Secure Coding for C/C++ by Klocwork
September 2011 - (Free Research)
When budgets, customers and reputations are at stake, software developers need every available tool to ensure that applications and code are as secure as possible. Going a step above and beyond, this interactive online learning center provides detailed lessons for securing C/C++ code.
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11 Best Practices for Peer Code Review by SmartBear Software
August 2012 - (Free Research)
Read this paper to learn 11 best practice peer code review tips to optimize review sessions, improve code, and make the most of valuable time. Some of the key findings include how many lines of code you should review in an hour, annotating code before you begin reviewing, leveraging a check list system, and more.
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Can I Really Roll-out a Code Review Process That Doesn’t Suck? by SmartBear Software
August 2012 - (Free Research)
This webcast takes you through the methods that have been found to be most effective in implementing a code review process and the processes and steps to get you started. Learn about topics including the benefits of code review, how to implement code reviews, and more.
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A Practical Guide to Identifying Slow Code During Development by Micro Focus, Ltd
April 2011 - (Free Research)
Many seemingly innocent coding practices can cause code to execute slowly. It’s far better for software quality, and less costly for the business, to find slow code before it becomes a business problem. This white paper examines the main causes and provides a practical guide to identifying them.
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Embedded Open Source Analysis by Klocwork
April 2008 - (Free Research)
This white paper explores the results from an analysis of multiple open source projects that are commonly used in embedded development.
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Empower your Developers by Coverity
May 2011 - (Free Research)
The repercussions of releasing unsecure software in today’s markets are severe – due in large part to the proliferation of constantly-connected, mobile devices. This white paper provides an overview of these challenges, and demonstrates the steps you can take to arm your developers against the risks of modern application development.
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Malicious Code Detection Technologies by Kaspersky Lab
February 2008 - (Free Research)
This white paper provides an overview of the evolving combat tactics used in the antivirus battle, giving both simplified explanations of technological approaches as well as a broad chronological perspective.
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Minimizing Code Defects to Improve Software Quality and Lower Development Costs by IBM
March 2009 - (Free Research)
This paper talks about why it's important to take a proactive approach to improving overall code quality using static and dynamic analysis. It then shows how IBM Rational Software Analyzer and IBM Rational PurifyPlus software can be used together to reduce the number of defects in your company's code.
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