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CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 23, 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

Minimize your financial institution’s risk with solutions from IBM by IBM

August 04, 2011 - (Free Research)
Organisations face many challenges as they become more reliant on web technology: web applications are increasingly being targeted, and at the same time, compliance regulations continue to grow in complexity. Learn how to tackle these issues with IBM Rational, a comprehensive solution that provides protection, while helping to ensure compliance. 
(WHITE PAPER) READ ABSTRACT |

Addressing IT governance, risk and compliance (GRC) to meet regulatory requirements and reduce operational risk in financial services organizations by IBM

August 08, 2011 - (Free Research)
Organizations must implement the right IT GRC controls to meet meet regulatory requirements in areas of specific concern to auditors and reduce operational risk. Learn how IBM provides the capabilities to tackle specific compliance and audit requirements and address issues affecting long-term, ongoing risk management. 
(WHITE PAPER) READ ABSTRACT |

Bringing Personalized Financial Services to Farmers by Cisco Systems, Inc.

June 2008 - (Free Research)
In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee. 
(VIDEOCAST)

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce, An IBM Company

September 2009 - (Free Research)
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. 
(WHITE PAPER) READ ABSTRACT |

Lessons Learned: Survey of Financial Services Companies Uncovers Data Governance Trends by DataFlux Corporation

January 2010 - (Free Research)
In the summer of 2009, DataFlux conducted a survey to understand data management trends in the financial services industry. The research examined how this industry is approaching managing its data, the breadth and depth of data governance in this sector, what motivates data management strategies, and more. 
(WHITE PAPER) READ ABSTRACT |

Optimize Data Management for Smarter Banking and Financial Markets E-Book by IBM

March 2011 - (Free Research)
This e-book explains how smarter banks can anticipate customer needs and deliver innovative products faster, more consistently and more nimbly than the competition. They have full visibility of their risk position and customer needs. And they respond quickly to both challenges and opportunities. Read on to learn how to become a smarter bank. 
(EBOOK) READ ABSTRACT |

Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance by Xenos Group Inc.

February 2009 - (Free Research)
This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified... 
(WHITE PAPER) READ ABSTRACT |

Achieving PCI Compliance at the Point Of Sale Using Bit9 Parity™ to Protect Cardholder Data by Bit9, Inc.

June 2009 - (Free Research)
As the technology used by merchants and their partners has evolved, card fraud has become more sophisticated. In response to this evolving threat, the major credit card companies have created a set of security standards to protect their customers from security breaches. Read this whitepaper to find out how Bit9 Parity helps achieve compliance... 
(WHITE PAPER) READ ABSTRACT |

Transforming Software Development to Increase Productivity by CollabNet

July 2011 - (Free Research)
This white paper explores how to tranform software development to increase productivity using application lifecycle management (ALM). 
(WHITE PAPER) READ ABSTRACT |

Building a Clear and Socially Connected Enterprise by SAP America, Inc.

December 2010 - (Free Research)
Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers. 
(WHITE PAPER) READ ABSTRACT |

CW Special Report on TCS by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Commerzbank: Managing Credit Risk and Increasing Operational Efficiency by EMC Corporation

June 2008 - (Free Research)
For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority. 
(WHITE PAPER) READ ABSTRACT |

MapXTreme Java Edition Data Sheet by Pitney Bowes Business Insight

January 2007 - (Free Research)
MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet. 
(DATA SHEET) READ ABSTRACT |

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems

January 2004 - (Free Research)
Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. 
(WHITE PAPER) READ ABSTRACT |

Compliant Statement Archiving and Presentment for Financial Services by EMC Corporation

September 2008 - (Free Research)
Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements. 
(WHITE PAPER) READ ABSTRACT |

Preemptive Action: Mitigating Project Portfolio Risks in the Financial Services Industry by Oracle Corporation

February 2011 - (Free Research)
In this webcast, discover key findings from The Economist Intelligence Unit's new research paper, “Mitigating the Impact of Project Failure in the Financial Services Industry.” 
(WEBCAST) READ ABSTRACT |

Sybase Financial Services Video by Sybase, an SAP company

July 2011 - (Free Research)
This video presentation takes a look at the unique needs of financial service providers. Continue watching to learn the tools and technologies they rely on to provide the highest quality results to their clients. 
(VIDEO) READ ABSTRACT |

Financial Services Report: Reshaping ICT, Reshaping Business by ComputerWeekly.com

November 2012 - (Free Research)
This report from Fujtsu assesses the IT trends and prioirties in the financial services industry. 
(IT BRIEFING) READ ABSTRACT |

Fighting Economic Crime in the Financial Services sector by ComputerWeekly.com

March 2012 - (Free Research)
PwC examines the impact of Cybercrime on the financial services industry. 
(IT BRIEFING) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc.

DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs. 
(ASP)

Financial services must gain speed and go mobile to satisfy customers by ComputerWeekly.com

January 2011 - (Free Research)
This nine-page Buyer’s Guide to Financial Services IT assesses the implications and challenges facing CIOs and senior IT professionals. 
(WHITE PAPER) READ ABSTRACT |

15 Minute Guide to New Account Opening by EMC Corporation

February 2008 - (Free Research)
This guide focuses on the challenges of managing information in the new account opening process, will explain why the enrollment process can be problematic and discuss the opportunities enrollment presents to create a loyal customer. 
(WHITE PAPER) READ ABSTRACT |

Big Data Integration and Governance Considerations for Financial Services by IBM

December 2013 - (Free Research)
This white paper examines key big data integration and governance considerations for the financial services industry. 
(WHITE PAPER) READ ABSTRACT |

The Mixed Blessings of Contact Center Automation by SearchCRM

May 2014 - (Free Research)
Contact center technologies ease customer frustration with call center inefficiency, but they don't replace the human touch. 
(EBOOK) READ ABSTRACT |

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