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More Scale at Lower Cost with Scalable Video Coding by Polycom, Inc. October 18, 2011 - (Free Research) The demand for personal video for organizational communication is growing rapidly. By 2015, over 200 million workers globally will run corporate-supplied video conferencing from their desktops.  (WHITE PAPER) READ ABSTRACT |

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge September 29, 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.  (WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.  (WHITE PAPER) READ ABSTRACT |

Amcom Mobile Connect for BlackBerry: Going Beyond Pagers to Connect Today's Mobile Workforce by BlackBerry June 28, 2010 - (Free Research) With Amcom™ Mobile Connect™, you can simplify communications and strengthen care by using your BlackBerry® smartphone for code alerts, patient updates, lab results, consult requests, and much more. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

Information Security Magazine - April 2010: Endpoints on the Loose by Information Security Magazine April 07, 2010 - (Free Research) This month’s cover story focuses on the security threats that mobile devices and portable storage introduce. Other articles expound on topics like fraud prevention, security planning, and code outsourcing. Read on to learn about these important subjects and more.  (EZINE)

Using UML and SDL for Next Generation Networking (NGN) by Telelogic, An IBM Company July 1967 - (Free Research) UML and SDL are the design languages for third generation systems. This whitepaper discusses using an integrated UML and SDL approach, and using a design example that utilizes Telelogic solutions for Model Driven Development (MDD).  (WHITE PAPER) READ ABSTRACT |

Story of Voice Transformation by AT&T Corp June 2011 - (Free Research) This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.  (WHITE PAPER)

Unifying Avaya Aura Messaging by Global Knowledge March 2013 - (Free Research) Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.  (WHITE PAPER) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.  (WHITE PAPER) READ ABSTRACT |

SharePoint E-Zine Volume 19: Time to Beef Up Code Retention Policies by SearchWinIT May 2010 - (Free Research) When a separate team is tasked with patching your SharePoint servers, play it safe by adding code retention policies to your governance plan. In this month's issue, learn how to use governance policies effectively so you can respond quickly when a buggy patch puts SharePoint at risk.  (EZINE)

Presentation Transcript: Data Protection Methods for Object Stores by Quantum Corporation November 2012 - (Free Research) If you have billions and billions of files and you want to use a storage system that doesn't have the restrictions of a standard file system, you can use an object store. Check out this expert transcript to learn more about object store and four different data protection methods used for this type of storage.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG) June 2010 - (Free Research) This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.  (WHITE PAPER) READ ABSTRACT |

Code 42 focuses on endpoint backup in private, public and hybrid clouds by The 451 Group (E-mail this company) April 2013 - (Free Research) In this white paper, you will explore an innovative software that has experienced above average growth in the crowded and competitive cloud-based data protection market by focusing on endpoint data protection.  (WHITE PAPER) READ ABSTRACT |

Frost & Sullivan – 2013 Global VC Technology Leadership Award by Vidyo, Inc. December 2012 - (Free Research) This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks.  (WHITE PAPER) READ ABSTRACT |

Virtualizing Your Cisco Unified Communications with Cisco UCS by Global Knowledge April 2011 - (Free Research) This white paper highlights the advantages of virtualizing your Cisco Unified Communications using the Cisco Unified Computing System (UCS).  (WHITE PAPER) READ ABSTRACT |

Beyond Native Tools: Auditing SharePoint Across the Enterprise by Quest Software, now a part of Dell March 2013 - (Free Research) This white paper offers useful tips on auditing SharePoint across the enterprise. Learn about a centralized monitoring and reporting structure that every organization should put into place before getting hit with a compliance audit.  (WHITE PAPER) READ ABSTRACT |

Top 10 Supply Chain Technology Trends by Intermec June 2008 - (Free Research) This white paper identifies the top 10 technology trends in mobile, industrial and supply chain operations environments and presents results from users who have adapted the technologies to improve their businesses.  (WHITE PAPER) READ ABSTRACT |

Telco 2015: Five telling years, four future scenarios by IBM December 2010 - (Free Research) The telecommunications industry was already in a redefining shift in consumer preferences, business models and infrastructure development prior to the  economic crisis. Faced with challenges in declining revenues, a maturing mobile industry and increased competition from new entrants, the industry finds itself in dire need of new models for growth.  (WHITE PAPER) READ ABSTRACT |

SAP System Build and Landscape Management Activities by Cisco Systems, Inc. June 2010 - (Free Research) Read this white paper to learn how to simplify the often cumbersome, critical change management activities needed to simplify SAP solution deployments, increase operational performance, and decrease total cost of ownership (TCO) with a single, cohesive system that includes compute, network, and storage access components.  (WHITE PAPER) READ ABSTRACT |

The MPLS Network: A Future-Proof Engine for Voice-Data Convergence - Addressing network traffic trends with new opportunities for business communications by MegaPath Inc. May 2011 - (Free Research) This paper discusses the origins and future of Multi Protocol Label Switching (MPLS) technology, highlighting how new applications are demonstrating the potential of these networks and uncovering advantages you can expect to see.  (WHITE PAPER) READ ABSTRACT |

Active Anti-Malware Protection: Self-Defending IronKey Flash Drives Stop MalWare and Viruses from Spreading to Computers and Networks by IronKey March 2009 - (Free Research) Read this paper to discover why only IronKey - with a unique end-to-end security that extends from the Cryptochip to firmware to services - is able to deliver a complete range of anti-malware controls down to the hardware level.  (WHITE PAPER) READ ABSTRACT |

“How Will the Migration from IPv4 to IPv6 Impact Voice and Visual Communication?” by Polycom, Inc. October 2011 - (Free Research) This white paper discusses the video solutions available today and provide a snapshot of the current video market.  (WHITE PAPER) READ ABSTRACT |

Smart Decisions for Extraordinary Times by Microsoft September 2009 - (Free Research) With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.  (WHITE PAPER) READ ABSTRACT |

Using Predictive Coding to Your E-Discovery Advantage by SearchCIO.com May 2013 - (Free Research) E-discovery techniques such as predictive coding are increasingly popular, and organizations are starting to realize the benefits of these tools beyond just the legal realm. In this SearchCompliance handbook, learn how predictive coding and other e-discovery practices are proving beneficial to overall business processes.  (EZINE) READ ABSTRACT |

Introduction to Secure Coding for C/C++ by Klocwork September 2011 - (Free Research) When budgets, customers and reputations are at stake, software developers need every available tool to ensure that applications and code are as secure as possible. Going a step above and beyond, this interactive online learning center provides detailed lessons for securing C/C++ code.  (RESOURCE CENTER) READ ABSTRACT |

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