This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. 

Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track.. 

Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. 

Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes. 

Is your organisation ready to explore the benefits of cloud computing? Read this white paper from IBM and discover how an enterprise architecture approach can help you take the first critical steps to success with Cloud. 

With cloud computing rapidly increasing in popularity, businesses are look for solutions that further enhance cloud capabilities. Watch this brief video to learn about a flexible open-based solution that can save your business time and money while simultaneously enhancing your cloud experience. 

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

As you think about an upgrade or refresh, it is critical that you think first and foremost about your most mission-critical applications and what you will need to consider in order to not only ensure their continuity, but to improve their performance, flexibility and scalability. 

Many organizations today struggle to meet their data governance initiatives, as technologies and the regulatory business climate continue to evolve. Learn how to take a comprehensive approach to solving data control challenges and mandates. View this videocast for a 6-step best practice guide for tackling information protection and control issues. 

This paper examines recent security breaches such as Stuxnet, and offers best practice measures, especially for the Windows platform, that can help to safeguard private keys so that your company doesn't become tools of malicious hackers. 

While Agile development is designed to increase efficiency, it can also introduce risk as testing cycles get condensed and serious bugs can get overlooked. In this whitepaper, learn how Coverity can help you assure the quality, security and safety of your code in Agile or hybrid development environments.