This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes. 

Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. 

This case study examines how Hartford Hospital outsourced its medical records management without service interruption, ensuring the highest level of patient care while reducing costs. read on to find out how they did it. 

This white paper presents transformational approaches and strategies for moving clinical documentation processes to EHRs, as well as an overview of types and stages in the journey to electronic records as well as considerations for provider organizations. 

This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy. 

This brief paper outlines how Mercury Medical vaulted into the 21st century through implementing IBM Cognos Express for midmarket companies, resulting in a boatload of benefits, including cost and time savings. Read this now to gain more insight into why Mercury sought this solution and learn how you can achieve similar results. 

This case study demonstrates how Rockford Health was able to provide their care givers with ready access to patient data while safely archiving medical images and protecting them offsite in the event of a disaster. 

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

This white paper discusses the growing trend of using data integration to make large amounts of information a fully-accessible and useful part of your organization. Learn how this strategy can help manage organizational data and why performance is being used as the new benchmark for success. 

In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices. 

No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers. 

This resource examines why healthcare organizations are drowning in the data they are creating and why they need even more data to weather this storm. 

This white paper highlights a centralized, efficient and effective risk mitigation solution for the health care industry. Within, discover how to implement the necessary controls to significantly reduce the potential compromise of sensitive patient information.