Codes Media Customer Analyst White Papers, Codes Media Customer Analyst Software, Codes Media Customer Analyst Research, Hardware and Services

Guide to using social media for customer support by ComputerWeekly.com

February 25, 2011 - (Free Research)

Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.

(WHITE PAPER)

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ALM and Agile Strategies E-Zine Issue 1 by SearchSoftwareQuality.com

February 17, 2012 - (Free Research)

Using modern-day Agile techniques such as automation and cloud hosting solutions, today’s IT leaders have opportunities to reap better returns on their ALM investments. In this issue, experts will share source code control system automation strategies, hosting options for code repositories and trends in requirements management tools.

(EZINE)

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Analyst's take: Benefits of Alpha ImageWorks 9000 for healthcare providers by ComputerWeekly.com

January 24, 2011 - (Free Research)

Alpha ImageWorks 9000 centralizes patient records into a single, secure repository, providing easy access, accelerated processing time and billing, and significant time saving in reviewing patient records.

(WHITE PAPER)

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Guidebook: Oracle Cloud Services by ComputerWeekly.com

May 10, 2012 - (Free Research)

This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.

(ANALYST REPORT)

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Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.

(EGUIDE)

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DataFlux Delivers Improved Data Quality, Address Verification for the Miami Herald Media Company by DataFlux Corporation

February 28, 2011 - (Free Research)

The Miami Herald Media Company used the DataFlux data quality and data integration platform to improve and enhance the data that drives its Database Marketing division.

(CASE STUDY)

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The future of mobile CRM by SugarCRM Inc.

March 20, 2012 - (Free Research)

In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.

(EGUIDE)

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IPV6 Transition – Why the rush ? by ComputerWeekly.com

December 01, 2011 - (Free Research)

This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.

(ANALYST BRIEF)

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Reduce Your Costs: Eliminate Critical Security Vulnerabilities with Development Testing by Coverity

November 28, 2011 - (Free Research)

In this white paper, learn how Coverity is providing software developers with actionable information that enables them to manage security and quality defects early in the lifecycle, in their existing workflow, without requiring them to become security experts.

(WHITE PAPER)

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Connectivity in context: Deliver application integration in days by IBM

December 28, 2011 - (Free Research)

This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days.

(WHITE PAPER)

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Security in the Era of Big Data: New Tactics and Strategies

by RSA, The Security Division of EMC

April 01, 2011 - (Free Research)

In this resource, industry analyst firm, Enterprise Management Associates (EMA) examines the convergence of the growth on security-relevant data and the opportunity to realize a new level of effectiveness though data-drive response. View now for insight into the rise of data-driven security including data-driven sources, tactics and strategy.

(WHITE PAPER)

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Uncover cyber security threats and risk with advanced visualization by Hewlett-Packard Limited

May 11, 2012 - (Free Research)

This white paper highlights an interactive threat discovery too that allows security analysts to visually detect hard to find cyber threats that would otherwise be buried under piles of data.

(WHITE PAPER)

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Microsoft Convergence 2012 by ComputerWeekly.com

May 01, 2012 - (Free Research)

Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform.

(ANALYST REPORT)

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Enterprise Big Data: Here to Stay and Requiring Superior Data Access by Progress DataDirect

April 19, 2012 - (Free Research)

This resource examines the challenges of big data in the enterprise, as well as the strategies and potential benefits for managing and understanding big data.

(WHITE PAPER)

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Tip Guide: Strategies for Scaling Agile Beyond Simple Code and Deploy Environments by CollabNet

April 18, 2012 - (Free Research)

<p>Read this expert article to find best practices for keeping your iteration and release cycles in sync even as your Agile development projects becoming increasingly complex.</p>

(EGUIDE)

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The value of mobile and social to CRM by ComputerWeekly.com

March 16, 2012 - (Free Research)

Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.

(ANALYST REPORT)

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Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company)

October 2007 - (Free Research)

Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.

(WHITE PAPER)

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The big returns from big data by ComputerWeekly.com

April 2012 - (Free Research)

Organisations can earn an incremental ROI of 241 percent by using big data technology to examine large and complex data sets, according to this report from Nucleus Research.

(ANALYST REPORT)

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Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.

January 2012 - (Free Research)

Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.

(WHITE PAPER)

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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)

In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.

(WHITE PAPER)

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crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.

(SOFTWARE PRODUCT)

It is surprisingly easy to make the move to DB2 10! by IBM

May 2012 - (Free Research)

Find out on May 31st at 12:30 p.m. EDT how to leverage native PL/SQL support and the SQL compatibility features of the all new IBM DB2 10. The IBM architect for these highly successful features will present the current set of capabilities and recent enhancements. There also will be code level customer examples, customer results and more.

(WEBCAST)

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Analyst Insight: Is There a Smart City Market? by ComputerWeekly.com

May 2012 - (Free Research)

The value of the IT market for smart cities globally is approximately $35bn, according to this in depth analysis from Ovum.

(ANALYST REPORT)

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Map, Code, Rebuild, Repeat: How a Complete Understanding of your Integration Environment and Data can Stop the Cycle by Liaison Technology (E-mail this company)

April 2012 - (Free Research)

Many organizations struggle to carry on the processes of multiple large data integration and SOA projects for reconstructing data flows, ontologies, transformations and more. This paper addresses the obstacles faced when attempting data projects and the strategic plans for overcoming these issues to attain a higher ROI and reduce overall cost.

(WHITE PAPER)

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CIO Leadership Forum to Focus on IT's New Role in the Business by Dell, Inc.

March 2012 - (Free Research)

Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts.

(PODCAST)

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