Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry. 

This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs. 

This paper identifies 5 key SEC alarms and explains how the right technology can support best practices to avoid triggering them. View now to explore critical issues including insider trading, books and records retention, service provider due diligence, and more. 

Meaningful use is only the beginning:  Efficiency and more –appropriate coding bring savings and increase revenues.  This white paper discusses features and benefits of an EHR system, government incentives, sources for ROI as well as building the business case for EHR. 

Islamic investment management today presents great opportunities, but setting up a compliant operation requires numerous considerations. Access this white paper to uncover 5 steps that will ensure a Shari’ah-compliant portfolio. 

Although Windows Vista is seen as a failure in the marketplace, it’s a success in the security world. This month, Information Security Magazine goes behind the curtains of Vista as Paget unveils a firsthand account of her experience, exploring why it’s a success that deserves recognition. 

Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality. 

Due to an increased need for productivity in an ever-changing environment, more and more solution providers have turned to PSA tools to streamline operations and integrate third-party systems. In this expert e-Guide, sponsored by Autotask, you will be introduced to the advantages, concerns and available opportunities of key PSA functions. 

Read this exert e-guide to learn how to avoid the pitfalls of SAP sales order management that all too often lead to data confusion. 

<p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p> 

In this white paper, learn how Coverity is providing software developers with actionable information that enables them to manage security and quality defects early in the lifecycle, in their existing workflow, without requiring them to become security experts. 

In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results.