Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc. July 2008 - (Free Research) Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management  (WHITE PAPER) READ ABSTRACT |

Battery Technology for Data Centers and Network Rooms: Fire Safety Codes - USA by APC by Schneider Electric October 2011 - (Free Research) Proper interpretation of the fire codes is essential in the design and implementation of data centers and network rooms. This resource explores fire safety regulations and their application to uninterrupted power supply (UPS) battery installations.  (WHITE PAPER) READ ABSTRACT |

Understanding EPO and Its Downtime Risks by APC by Schneider Electric January 2005 - (Free Research) This white paper describes the advantages and disadvantages of EPO for protecting data centers and small IT equipment rooms containing UPS systems.  (WHITE PAPER) READ ABSTRACT |

System Grounding and Ground Fault Protection for Data Centers by Square D Critical Power Competency Center November 2008 - (Free Research) This paper presents the fundamentals of power system grounding, definitions and requirements of the National Electrical Code with respect to grounding, the need for low voltage ground fault protection and how it is implemented.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare by Emerson Network Power January 2010 - (Free Research) Technology systems such as electronic medical records and digital imaging are revolutionizing healthcare. The continuous operation of these systems has become increasingly critical. Emerson Network Power has developed three centralized UPS configurations specifically for healthcare settings.  (WHITE PAPER) READ ABSTRACT |

Increasing Data Center Density While Driving down Power and Cooling Costs by Intel Corporation July 2008 - (Free Research) This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Key Grounding and Voltage Considerations In the Data Center by Schneider Electric January 2011 - (Free Research) This e-guide explains the reasons for implementing grounding methods and the problems that can occur if it is done incorrectly. Find out how to design your data center’s power system with key components in mind and how much power to implement in your data center.  (EGUIDE) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Why Smart Phones in the Workplace Require Ruggedness by Intermec May 2011 - (Free Research) Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.  (WHITE PAPER) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies. December 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd July 2010 - (Free Research) Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs.  (WHITE PAPER) READ ABSTRACT |

JobClock by Exaktime JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system.  (HARDWARE PRODUCT)

7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing and Complement ERP Systems by Casco Development, Inc. July 2008 - (Free Research) Lean manufacturing is a philosophy committed to the total elimination of waste. There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Dell ProSupport Plus: Going to the Ends of the Earth by Dell and VMware April 2013 - (Free Research) In this brief video, explore how Dell ProSupport Plus goes above and beyond the traditional expectations of customer service with round-the-clock support and proactive monitoring, as well as preventative recommendations.  (WEBCAST) READ ABSTRACT |

Integrated System Management and Support by Oracle Corporation March 2011 - (Free Research) In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos causing gaps for IT employees, who spend too much time and manual effort resolving system problems. This creates both higher risks and higher costs for IT.  (WHITE PAPER) READ ABSTRACT |

The A to Z of Mobile Workforce Scheduling Optimization by ClickSoftware December 2011 - (Free Research) This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today.  (WHITE PAPER) READ ABSTRACT |

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation December 2008 - (Free Research) Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.  (WHITE PAPER)

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation April 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.  (WHITE PAPER)

Using Predictive Coding to Your E-Discovery Advantage by SearchCIO.com May 2013 - (Free Research) E-discovery techniques such as predictive coding are increasingly popular, and organizations are starting to realize the benefits of these tools beyond just the legal realm. In this SearchCompliance handbook, learn how predictive coding and other e-discovery practices are proving beneficial to overall business processes.  (EZINE) READ ABSTRACT |

Introduction to Secure Coding for C/C++ by Klocwork September 2011 - (Free Research) When budgets, customers and reputations are at stake, software developers need every available tool to ensure that applications and code are as secure as possible. Going a step above and beyond, this interactive online learning center provides detailed lessons for securing C/C++ code.  (RESOURCE CENTER) READ ABSTRACT |

11 Best Practices for Peer Code Review by SmartBear Software August 2012 - (Free Research) Read this paper to learn 11 best practice peer code review tips to optimize review sessions, improve code, and make the most of valuable time. Some of the key findings include how many lines of code you should review in an hour, annotating code before you begin reviewing, leveraging a check list system, and more.  (WHITE PAPER) READ ABSTRACT |

Can I Really Roll-out a Code Review Process That Doesn’t Suck? by SmartBear Software August 2012 - (Free Research) This webcast takes you through the methods that have been found to be most effective in implementing a code review process and the processes and steps to get you started. Learn about topics including the benefits of code review, how to implement code reviews, and more.  (WEBCAST) READ ABSTRACT |

Code Signing Debacle 2.0: A Hacked Adobe Server and Its Impact on Us All by Lumension May 2013 - (Free Research) Watch this webinar to learn about the threat of hacked vendor software, the technologies and controls that can help address the risk of compromised code signatures and infrastructures, and how to preemptively address these vulnerabilities.  (WEBCAST) READ ABSTRACT |

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