Visit this interactive learning environment to learn how to improve SAP performance and enable greater operational efficiency by leveraging automation and other emerging technologies and best practice. 

This white paper highlights how project managers can utilize effective integration of multiple disciplines to achieve maximum performance. A disciplined collaboration between the BA and BPM has become a prerequisite for success. 

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 

This white paper addresses HR challenges and metrics solutions for improving operations. 

<p>In this e-guide learn about application performance testing in the cloud and J2EE. Discover tips and best practices for ensuring high quality testing in both environments.</p> 

<p>Read this white paper to learn the best practices for testing and configuration that Aberdeen's best-in-class designated organizations used to reduce operating costs by 26% and improve process efficiencies by 41% so you can adopt them to create a streamlined, stable IT environment for your business.</p> 

<p>Rapid data growth has made it difficult for storage systems to support high performance computing (HPC) environments. This expert e-guide explains how multi-path network file system technology can meet HPC requirements and provides best practices for proper deployment.</p> 

This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 

The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours. 

Access this expert podcast for best practices to optimize your virtualized infrastructure and network, and discover how you can address scenarios such as disaster recovery networking as well as networking for cloud computing. Find out how network performance improvements can alleviate traffic bottlenecks and other performance issues. 

Automated tiered storage and continuous snapshot technologies bring storage efficiency and performance to a new level. Watch now to see how combining the two features optimizes data placement and hear best practices for configuring tiering profiles and snapshot schedules for long-term results. 

This technical white paper discusses a drop-in implementation of Coherence running on Oracle's Sun servers utilizing Oracle Fusion Middleware components, most prominently WebLogic Suite.