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How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge

May 13, 2009 - (Free Research)
It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined. 
(WHITE PAPER) READ ABSTRACT |

Cisco Security Troubleshooting: Part I-- Connectivity Through ASA or PIX Firewalls by Global Knowledge

May 01, 2009 - (Free Research)
This white paper is the first in a three-part series, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining the connectivity requirements of the business or enterprise. 
(WHITE PAPER) READ ABSTRACT |

Understanding the Basic Configuration of the Adaptive Security Appliance (ASA) by Global Knowledge

February 10, 2009 - (Free Research)
The Adaptive Security Appliance is the latest firewall appliance in the Cisco security arsenal and provides a number of services to protect your "trusted" network users from "untrusted" users. 
(WHITE PAPER) READ ABSTRACT |

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 01, 2009 - (Free Research)
This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. 
(WHITE PAPER) READ ABSTRACT |

Intel Anti-Theft PC Protection Services Animation by Intel Corporation

April 02, 2009 - (Free Research)
As more users move to notebooks, computer theft and loss are growing concerns. Now that Intel's Centrino 2 with vPro technology-based notebooks have Intel anti-theft technology, you can rest a little easier if yours is ever lost or stolen. And if the notebook is found or recovered, it's easy to reactivate and regain access to your data. 
(WEBCAST)

Assess Your Computer's Risks with Sophos by Sophos Inc.

February 2008 - (Free Research)
The Endpoint Assessment Test is a free tool that scans a computer and assesses whether it is a security risk to your organization. Download it and discover the risks that your company's endpoints are hiding. 
(TRIAL SOFTWARE)

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor. 
(SOFTWARE PRODUCT)

VUE Software: Enterprise Incentive Management by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor. 
(SOFTWARE PRODUCT)

New Security Solutions Using Intel vPro Technology by Intel Corporation

April 2009 - (Free Research)
To increase our ability to maintain, manage, and protect PCs while reducing management costs, Intel IT is undertaking a multi-year program to implement Intel vPro technology throughout our environment. Read this white paper for how they're doing it and the expected benefits your organization can also have with this process. 
(WHITE PAPER)

Lumension Vulnerability Scanner Offer by Lumension

March 2009 - (Free Research)
This network-based scanning utility provides comprehensive visibility into the IT environment through in-depth scans and the automated discovery of all assets, both managed and unmanaged. Scan up to 25 nodes. 
(ASSESSMENT TOOL) READ ABSTRACT |

Case Study: VCPI Takes Network Security to the Next Level by CDW Corporation

September 2008 - (Free Research)
Read this case study to learn how the leading technology total solutions provider for the long-term care industry, VCPI, selected and implemented CDW solutions, resulting in increased speed and effectiveness of network defenses as well as improved incident response time. 
(CASE STUDY) READ ABSTRACT |

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI

December 2008 - (Free Research)
Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 
(WHITE PAPER) READ ABSTRACT |

Endpoint Security Platform by Trend Micro, Inc.

August 2009 - (Free Research)
Check out this brief video to learn how Trend Micro is providing an integrated solution that addresses the complexity that results from companies that are more and more frequently combining security management and systems management teams. 
(VIDEOCAST) READ ABSTRACT |

Adoption of Mobile Devices in the Workplace: Striking the Right Balance by Lumension

March 2009 - (Free Research)
Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation. 
(VIDEO) READ ABSTRACT |

The Forrester Wave: Web Filtering, Q2 2009 by McAfee, Inc.

April 2009 - (Free Research)
Forrester evaluated leading Web filtering technology vendors across 53 criteria and found that Websense and McAfee/Secure Computing lead the pack because of their broad functionality and focused strategy vision. Trend Micro, Cisco Systems, Symantec/MessageLabs, and McAfee are Strong Performers but fall short in certain areas of technology. 
(ANALYST REPORT) READ ABSTRACT |

Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling by BMC Software, Inc

April 2009 - (Free Research)
Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Aligning Network Security with Business Goals by CDW Corporation

March 2009 - (Free Research)
Read this case study to learn how IT can make a difference in a firm's effectiveness and productivity by aligning security with business strategy. 
(CASE STUDY) READ ABSTRACT |

TechWiseTV: How to Make Your Smartphone More Productive by Cisco Systems, Inc.

December 2009 - (Free Research)
TechWiseTV will show you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users. 
(WEBCAST) READ ABSTRACT |

Finding the Way Home: How to Design Your At-Home Agent Framework by inContact

December 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 
(WEBCAST) READ ABSTRACT |

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge

October 2008 - (Free Research)
This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. 
(WHITE PAPER) READ ABSTRACT |

EVault Software rids East Coast law firm of tape “evils” by i365, A Seagate Company

October 2009 - (Free Research)
Soon after installing EVault Software, Womble Carlyle, a top-100 law firm, realized significant reliability improvement both in its nightly backup jobs and its file and folder restores. EVault Software Agents, which are installed on the servers requiring backup, “wake up” at administrator-set times. 
(CASE STUDY) READ ABSTRACT |

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact

December 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 
(WHITE PAPER) READ ABSTRACT |

SharePoint: Practical IT Strategies for Enterprise Collaboration by Mimosa Systems UK

May 2009 - (Free Research)
Read this e-zine for practical advice on quantifying the success of a SharePoint governance policy, how to monitor your SharePoint Environment, and integrating document management systems into MOSS 2007. 
(EZINE) READ ABSTRACT |

CISCO Training - December 2009 by Global Knowledge

December 2009 - (Free Research)
View the December issue of Cisco trainings available in this latest Nxtbook. Inside you'll find a complete listing of dozens of courses offered in routing and switching, data center and storage, optical networking, security and much more. 
(TRAINING GUIDE) READ ABSTRACT |

Communications Skills for Remote Support by LogMeIn, Inc.

September 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 
(WHITE PAPER) READ ABSTRACT |

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