Cisco Customer Service White Papers, Cisco Customer Service Software, Cisco Customer Service Research, Hardware and Services

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 16, 2012 - (Free Research)

This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.

(EZINE)

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Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra

December 30, 2011 - (Free Research)

<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p>

(WHITE PAPER)

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2011 DDoS Attacks: Top 10 Truths and Trends (Webinar) by Neustar®

April 13, 2012 - (Free Research)

The risk of a DDoS attack only continues to grow as organizations increasingly rely on the Internet. In this webcast, gain insight to the top 10 truths and trends of DDoS attacks and how to prepare for them. Explore how and why attacks are launched, how attackers are shifting tactics and more.

(WEBCAST)

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2011 DDoS Attacks: Top 10 Trends & Truths by Neustar®

March 09, 2012 - (Free Research)

In this resource, explore the major DDoS trends that took place in 2011 and what to expect in 2012. View now to uncover 10 key trends that separate truth from industry myths to help you better prepare for what's to come.

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 05, 2009 - (Free Research)

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.

(WHITE PAPER)

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Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)

Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.

(E-LEARNING TUTORIAL)

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An Improved LAN Management Solution that Fulfills Your Needs by Cisco Systems, Inc.

December 2010 - (Free Research)

Learn about the improved version of Cisco Prime (previously CiscoWorks) LAN Management Solutions: the changes that have been made, the benefits the new product offers, and what customer challenges it seeks to solve.

(WHITE PAPER)

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How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge

May 2009 - (Free Research)

It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.

(WHITE PAPER)

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Virtualizing Your Cisco Unified Communications with Cisco UCS by Global Knowledge

April 2011 - (Free Research)

This white paper highlights the advantages of virtualizing your Cisco Unified Communications using the Cisco Unified Computing System (UCS).

(WHITE PAPER)

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Security Translated: An Overview of Cisco ASA NAT and PAT by Global Knowledge

February 2011 - (Free Research)

This white paper examines the real power of the Cisco ASA and its ability to combine variationsof NAT and PAT in advanced configurations. It also discusses both basic and advanced implementation examples and their relevant uses.

(WHITE PAPER)

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Preposition HTTP Content with Cisco WAAS by Global Knowledge

October 2010 - (Free Research)

If you manage a WAN and support multiple locations, you are probably familiar with Cisco Wide Area Acceleration Services (WAAS) as a solution to costly bandwidth upgrades and latency issues. Since WAAS accelerates and caches content over the WAN and achieves branch consolidation, your management has probably decided that you should use this tool.

(WHITE PAPER)

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The Path to Cloud Enablement: Modernize and Migrate by Red Hat/Cisco/Intel

February 2012 - (Free Research)

Cisco, Red Hat, and Intel have partnered in delivery a three-part webinar focusing on the path to cloud enablement. We start the discussion with legacy migration touching on RISC/UNIX migrations and the economic and performance benefits of the Cisco Unified Computing System utilizing the new Intel E7 processors.

(WEBCAST)

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Cisco Secure Mobility Solution: Borderless Acceptable Use Policy Controls by Global Knowledge

April 2012 - (Free Research)

In this exclusive resource discover how Cisco Secure Mobility Solutions help keep VPN users secure and compliant with Acceptable Use Policies (AUP).

(WHITE PAPER)

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Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge

May 2009 - (Free Research)

As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.

(WHITE PAPER)

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The future of work: Expections of the next-generation workforce by ComputerWeekly.com

September 2011 - (Free Research)

This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.

(IT BRIEFING)

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Cisco Data Center Ethernet by Global Knowledge

July 2010 - (Free Research)

This white paper will provide an overview of some of Cisco’s data center platforms and their virtualization aware features; specifically the Nexus product line of switches (1000V, 2000, 5000, 7000) and the Cisco Unified Computing System (UCS).

(WHITE PAPER)

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Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)

This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface.

(WHITE PAPER)

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Cisco Service Provider Next Generation Networks by Global Knowledge

February 2012 - (Free Research)

In this white paper discover how the Cisco Service Provider Next Generation Networks (IP NGN) works and how service providers are benefiting from this technology. Explore examples of configurations for different platforms and contrast the differences in the types of operating systems.

(WHITE PAPER)

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Help Ensure Consistent and Efficient Delivery of Applications and Services by Cisco Systems, Inc.

April 2011 - (Free Research)

Learn why visibility into your network and applications can help you ensure a consistent and cost-effective delivery of services to your end-users.

(PRODUCT OVERVIEW)

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