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CIO insights: Moving from the back office to the front line by ComputerWeekly.com

December 04, 2013 - (Free Research)
This major global C-level survey from IBM examines the changing role of the CIO and makes recommendations for CIOs who want to move from the back office to the front line of the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CIO Handbook: Personalizing the Customer Experience by SearchCIO.com

March 14, 2013 - (Free Research)
CIOs must marry online and physical offerings to personalize business interactions for each and every customer in today's collaborative world. Find out how leading businesses are paving the way with top-notch customer experience strategies. 
(EBOOK) READ ABSTRACT |

Computer Weekly 18 October 2011: Download the latest issue of the UK's leading technology publication, where we analyse the latest news in IT and what it means for IT managers by ComputerWeekly.com

October 14, 2011 - (Free Research)
In this week's Computer Weekly, we talk to the CIO of the London 2012 Olympics about progress on the UK's highest-profile IT implementation. We ask customers about Oracle’s long-awaited Fusion Applications; review the latest version of Windows Server; and find out how the Blackberry outage affected corporate customers. Download the new issue now. 
(EZINE) READ ABSTRACT |

CIO Decisions E-Zine: Turning ‘Dirty Data’ into Business Insights for your Customers by SearchCIO.com

June 05, 2013 - (Free Research)
In this issue of CIO Decisions e-zine, we examine how CIOs can lead the way in turning dirty data into business insights for their customers. 
(EZINE) READ ABSTRACT |

Computer Weekly – 27 May 2014: Targeting the digital customer by ComputerWeekly.com

May 27, 2014 - (Free Research)
In this week's Computer Weekly, we go behind the scenes of John Lewis's £40m e-commerce transformation plan to find out how to target the digital customer. Starbucks' European CIO talks about the coffee chain's IT strategy. And we evaluate three big suppliers' plans for virtualised networking. Read the issue now. 
(EZINE) READ ABSTRACT |

CIO Thought Leadership: The Sum of all brands by ComputerWeekly.com

March 18, 2014 - (Free Research)
This article by Ade McCormack looks at the impact customer-centricity has on organisations. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Today's Challenges, Tomorrow's CIO: Laying the Groundwork and Creating Conditions for Success by IBM

February 10, 2009 - (Free Research)
IBM conducted in-depth face-to- face interviews with CIOs and the results confirm that today's CIOs have the opportunity to extend their reach and remain relevant to the enterprise of the future. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 November 2012: Inside the £65m datacentre supporting Tesco's online strategy by ComputerWeekly.com

November 20, 2012 - (Free Research)
In this week's Computer Weekly, we visit the £65m datacentre that sits at the heart of Tesco's ambitious online strategy. Government has approved the iPhone for use by Whitehall officials – we assess the risks. And the CIO at British Gas talks about how IT transformed the firm's customer service. Read the issue now. 
(EZINE) READ ABSTRACT |

IT Connects Customers to Brands by Cisco Systems, Inc.

August 16, 2010 - (Free Research)
Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences. 
(VIDEO)

September CIO Decisions Ezine: Architecting a Nimble Enterprise by SearchCIO.com

September 06, 2013 - (Free Research)
Agile and lean are the cornerstones of many a successful IT strategy, but what if a CIO works in a sector that hasn't yet embraced the agile enterprise? 
(EZINE) READ ABSTRACT |

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 08, 2012 - (Free Research)
In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. 
(EZINE)

Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers by ComputerWeekly.com

October 04, 2011 - (Free Research)
In this week's Computer Weekly, transformation. Download the new issue now. 
(EZINE)

Computer Weekly 6 September 2011: Download the latest issue of the UK’s leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers by ComputerWeekly.com

September 06, 2011 - (Free Research)
In this week's Computer Weekly, we take an in-depth look at HP's strategic shake-up, and ask what it means for the supplier's customers and the UK IT industry as a whole. We also discuss a major research study into why IT projects go wrong, and start our latest Buyer's Guide, about business intelligence. Download the new issue now. 
(EZINE)

Mainframe Rehosting with Oracle Tuxedo: Accelerating Cost Reduction and Application Modernization by Oracle Corporation UK Ltd

March 31, 2009 - (Free Research)
The backlog is the number-one hurdle to effectiveness for CIOs followed by inadequate budgets and a shortage of time for strategic thinking and planning, reports “The State of the CIO 2006” survey by CIO Magazine. For IT executives managing mainframe applications, these issues are all too familiar. After all, the average Fortune 100 company... 
(WHITE PAPER) READ ABSTRACT |

Disaster Recovery: A CIO’s First Line of Defense by Dell and VMware

March 05, 2013 - (Free Research)
Access this e-guide for an expert Q&A discussion with independent consultant and auditor, Paul Kirvan, on developing an effective disaster recovery and business continuity plan. In addition, compare the gains and losses for today's DR management. 
(EGUIDE) READ ABSTRACT |

CIO Decisions E-zine: May 2014 by SearchCIO.com

May 07, 2014 - (Free Research)
Innovations of the new mobility age, including the connected car, mean that CIOs need to reframe their mobile strategy with a customer-focused slant. 
(EZINE) READ ABSTRACT |

The Many Benefits of Lean IT by Cisco Systems, Inc.

September 20, 2010 - (Free Research)
Can a leaner approach to IT deliver greater value at lower cost? Flextronics' CIO David Smoley reveals how a lean approach to IT, similar to successful methods used in manufacturing, delivers greater value to organizations and their customers. 
(VIDEO)

Podcast: Optimizing your SAP environment while reducing costs by IBM

July 14, 2011 - (Free Research)
This podcast provides strategies for SAP customers which can optimize their systems for increased functionality while still reducing costs. Listen now to hear about the concerns of today's SAP customers, the changing role of the CIO and low-cost strategies for optimizing SAP environments. 
(PODCAST) READ ABSTRACT |

The Enterprise of the Future: Implications for the CIO by IBM

February 10, 2009 - (Free Research)
The purpose of this paper is to highlight the key insights from the IBM Global CEO Study and relate them to the new CIO challenge: driving transformation as "change leaders" and implementing transformation as "change agents". 
(WHITE PAPER) READ ABSTRACT |

Transformation Through Innovation by ComputerWeekly.com

December 09, 2013 - (Free Research)
David Cooper, CIO of British Gas discusses how to transform an IT organisation into an innovative force within a business while reducing the cost of change in this PowerPoint presentation. 
(PRESENTATION) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

Computer Weekly 19 July 2011: A Conversation with the CIO of one of the UK government’s biggest IT estates by ComputerWeekly.com

July 18, 2011 - (Free Research)
In this week's issue of Computer Weekly we talk exclusively to one of the top CIOs in UK government about the challenges of innovating with IT at a time when the public sector is forced to make huge cuts in spending. An informative buyer's guide on desktop virtualisation is also featured, plus much more. Download this issue now. 
(EBOOK) READ ABSTRACT |

CIO Strategies for Consumerization: The Future of Enterprise Mobile Computing by Dell, Inc. and Microsoft

August 25, 2011 - (Free Research)
Access this paper to learn about five trends that are shaping the future of enterprise mobility, and get nine recommendations for the new era of enterprise mobility. Finally, learn how Dell is uniquely prepared to help customers embrace and manage consumerization and the challenges and risks that come with consumerization-related changes. 
(WHITE PAPER) READ ABSTRACT |

Dealing with More and More Data: Challenges for the Utility CIO by IBM

March 31, 2012 - (Free Research)
This document provides utilities with an understanding of specific challenges faced by CIOs and provides information technology (IT) decision makers with a view to the use of time series databases in getting to scale. 
(WHITE PAPER) READ ABSTRACT |

IBM X-Force 2011 Trend and Risk Report CIO Security Priorities by IBM

September 24, 2012 - (Free Research)
Consult this informative white paper to learn more about the attack trends in 2011 including external network and security breaches. Discover key ways to prevent leaked customer data and inaccessible web services by analyzing the risks before it's too late. 
(WHITE PAPER) READ ABSTRACT |

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