As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. 

Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud. 

Check out this case study to learn about the solution one company deployed to solve their content management challenges. In this brief study you'll receive an overview of the technology chosen by AssureVault, gain an understanding of its benefits, and learn how this solution is capable of addressing unforeseen problems later down the road. 

Companies today can leverage backup and recovery directly from the cloud with an online backup and recovery service. This allows you to replace expensive upfront investments in backup hardware, software, and personnel with an affordable monthly or yearly subscription-based service. Check out this brief white paper to learn more. 

E-sellers must personalize their customer interactions. Recent studies show that personalization is a highly effective method for increasing consumer lifetime value for online sellers. It can have a direct and positive impact on the core metrics that make up e-commerce success: loyalty, conversion, retention, and average order size. 

This brief video looks at how The New York Philharmonic utilized Alfresco's content management software to provide universal access to their vast archives of historical music. 

Learn about the new services available for Office 365 and how you can incorporate them into your enterprise IT portfolio. 

This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 

As more and more human activity moves online, it is easy to think that geography no longer matters—surely the internet is without borders? Whilst in some cases this is true, more often than not online activity spills over into the real world. 

An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community. 

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management. 

With over 5,000 requests per second during peak periods, online retailer Gilt Groupe could lose a large percentage of its daily profits in just 10 minutes of downtime. After choosing the Riverbed Stingray Traffic Manager as its load balancing solution, visits to the site have increased thanks to improved customer satisfaction.