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Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters
February 20, 2009 - (Free Research)
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.
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Making the most of customer data: CRM analytics by SearchCRM
April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.
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Pitfalls to avoid in SAP order management by Esker Inc.
April 17, 2012 - (Free Research)
In this expert e-guide, readers will learn about pitfalls to avoid in order management, as well as how to take advantage of financial tools within the system.
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Leveraging SAP Enterprise Support Services: A Journey to Lowering Costs by SAP America, Inc.
June 23, 2010 - (Free Research)
Hear from Ross Wainwright, Executive Vice President, SAP Field Services, and Greg Pike, Senior Vice President, SAP Active Global Support and gain insight into the cost-saving and problem-solving services that have the biggest impact, where and how SAP customers should begin using these services.
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Rheem Mobilizes Field Service by Kony
May 07, 2013 - (Free Research)
This brief case study illustrates how Rheem Australia, a water heater technology and manufacturing company, selected a third-party mobile technology to replace their outdated radio network and deliver a mobile strategy to enable field technicians to process SAP transactions from mobile devices anywhere, at any time.
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Improve Your Bottom Line with Repeatable Services by SAP America, Inc.
December 31, 2011 - (Free Research)
Service productization can be a huge benefit to service organizations, as it offers predictable outcomes that have previously been inconsistent. Check out this informative resource to examine the trend in productizing services, discover a framework that could help your business benefit, and learn how to avoid productization pitfalls.
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Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc.
September 02, 2010 - (Free Research)
After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well.
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E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc.
June 12, 2012 - (Free Research)
This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses.
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Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.
September 2010 - (Free Research)
This paper explains how the SAP CRM application equips your sales professionals with the tools and information they need to plan, execute, and analyze sales operations throughout the sales cycle. Continue reading to learn how to maximize profitability, improve performance, and deliver customer value with SAP CRM.
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Partner Channel Management: Build Stronger Partnerships for Stronger Profits by SAP America, Inc.
September 2010 - (Free Research)
This paper explores how the SAP CRM application helps you leverage your partner relationships and empower channel partners so they can better market to, sell to, and provide service to your end customers. Continue reading to learn how you can have a more profitable partner channel network – and a more profitable company.
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Reduce Fraud, Waste and Abuse with Flexible Analytics by SAP America, Inc.
June 2012 - (Free Research)
This paper examines how SAP's latest analytics solutions can analyze multiple databases in real-time to identify and prevent improper government payments before they happen. Read on to learn how government agencies can leverage this technology to speed up the process of accessing multiple data sources, reduce the burden on IT staff and much more.
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SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc.
October 2010 - (Free Research)
These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage.
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Win Loyalty and Boost Sales with SAP Mobile Solutions by SAP America, Inc.
May 2013 - (Free Research)
This brief video provides real-world applications of a mobile SAP strategy for retail establishments, and highlights how associates can win customer loyalty, boost sales, and accelerate transaction processing.
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Drive Sales in Real Time with SAP HANA by SAP America, Inc.
December 2012 - (Free Research)
Read this white paper to learn how SAP HANAcan help your sales organization increase revenues by precisely identifying the most profitable opportunities, improve pipeline value, velocity, and volume with relevant and timely insights, and better align sales and overall business targets with a holistic view of sales-related information.
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Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.
January 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
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SAP Sales Order Management: A Behemoth That Works by Esker Inc.
February 2012 - (Free Research)
In this exclusive e-book, find expert tips and strategies for using SAP sales order management software to regain control of your processes to increase efficiency, decrease problems, and boost customer satisfaction.
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Expert Tips for SAP Mobility Initiatives by CSC
November 2012 - (Free Research)
In the still-young mobile market space, SAP shops lack best practices and go-to strategies that they can turn to when implementing enterprise mobility. Read this SearchSAP.com expert e-guide to check out four case studies of companies large and small that have seen success in their unique and varied approaches to SAP mobility.
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Which Off-line CRM solution for Field Force? by Wipro Technologies
October 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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Drive Finance in Real Time with SAP HANA by SAP America, Inc.
December 2012 - (Free Research)
With speeds up to 100,000 times faster than traditional business analytics software, SAP HANA can provide your organization with deep insights into large volumes of financial data, enabling smarter financial and managerial decisions. Check out this comprehensive e-book to learn more about SAP HANA's power to transform financial processes.
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Work Smarter. Sell Better. Win More. by SAP America, Inc.
April 2012 - (Free Research)
Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.
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Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc.
January 2009 - (Free Research)
This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
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