Check Quality Customer White Papers, Check Quality Customer Software, Check Quality Customer Research, Hardware and Services

Knowledge-Infused Customer Relationship Management: A Game-Changing Investment for Customer Support by Oracle Corporation

November 16, 2011 - (Free Research)

Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how.

(WHITE PAPER)

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Oracle Data Guard 11g Data Protection and Availability for Oracle Database by Oracle Corporation

December 05, 2011 - (Free Research)

This white paper discusses how Oracle Data Guard 11g redefines expectations for data protection solutions by providing the management, monitoring and automation software to create synchronized standby databases that protect data from failures, errors and corruptions.

(WHITE PAPER)

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Oracle Data Guard with Oracle Database 11g Release 2 by Oracle Corporation

December 20, 2010 - (Free Research)

Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters.

(WHITE PAPER)

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Webcast: Improving Contact Data Quality by Experian QAS

May 01, 2012 - (Free Research)

In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.

(WEBCAST)

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10 Steps to a Single Customer View by Experian QAS

November 21, 2011 - (Free Research)

Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.

(WHITE PAPER)

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Maximize data quality for improved data management: IT software download by Melissa Data Corp

February 24, 2012 - (Free Research)

Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.

(DEMO)

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Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc.

January 20, 2012 - (Free Research)

In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Data Security and Governance best practices for 2012 by Advent Global Solutions Inc.

December 30, 2011 - (Free Research)

This extensive e-guide focuses on how to remain up to speed with data security and governance programs for your growing enterprise.

(EGUIDE)

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Data Migration Teaser Video by SAP America, Inc.

May 21, 2012 - (Free Research)

This brief video provides an overview of SAP's data migration offering.

(VIDEO)

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Enforce Business Rules in Your Company's Processes by SAP America, Inc.

May 25, 2012 - (Free Research)

This video discusses how SAP’s variety of offerings can help you improve information management by providing users the information they need while still maintaining security and control.

(WEBCAST)

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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 24, 2012 - (Free Research)

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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Introduction to Enterprise Information Management by SAP America, Inc.

May 24, 2012 - (Free Research)

This webcast examines how SAP’s portfolio of best-in-class solutions can help your organization leverage information management to gain a competitive advantage and deliver trusted information across the enterprise.

(WEBCAST)

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The Data Storage Imperative: Backup, Recovery and Archiving in India by EMC Data Storage Systems (India) Private Limited

April 01, 2012 - (Free Research)

Explore results from a Forrester evaluation of data backup, recovery, archiving adoption and regulation trends and challenges across Asia Pacific.

(WHITE PAPER)

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SilkPerformer ensures USA Technologies services meet demand spikes, satisfying customers and end-users by Micro Focus

May 17, 2012 - (Free Research)

USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits.

(CASE STUDY)

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Pitfalls to avoid in SAP order management by Esker Inc.

April 17, 2012 - (Free Research)

In this expert e-guide, readers will learn about pitfalls to avoid in order management, as well as how to take advantage of financial tools within the system.

(EGUIDE)

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DataFlux Delivers Improved Data Quality, Address Verification for the Miami Herald Media Company by DataFlux Corporation

February 28, 2011 - (Free Research)

The Miami Herald Media Company used the DataFlux data quality and data integration platform to improve and enhance the data that drives its Database Marketing division.

(CASE STUDY)

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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 15, 2009 - (Free Research)

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.

(WHITE PAPER)

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The Do’s and Don’ts of Successful Data Quality Initiatives by Experian QAS

November 21, 2011 - (Free Research)

This brief fact sheet explains the "Do's and Don'ts" of data quality initiatives.

(WHITE PAPER)

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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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Scalable Data Quality: A Seven Step Plan for Any Size Organization by Melissa Data Corp

June 01, 2007 - (Free Research)

No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.

(WHITE PAPER)

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Proactive data quality management strategy by DataFlux Corporation

April 17, 2012 - (Free Research)

<p>This e-guide features editorial articles with insight from IT industry consultants and technology professionals on the importance of data quality as well as advice for ensuring a successful program.</p>

(EGUIDE)

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Data Quality: A Survival Guide to Marketing by SAP America, Inc.

January 05, 2011 - (Free Research)

Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve your customer data for marketing effectiveness.

(WHITE PAPER)

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Understanding the Value of Customer Experience Management by OpenText

April 02, 2012 - (Free Research)

This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM).

(WEBCAST)

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E-Guide: Dell's Data Storage Portfolio Changes & Why Customers Are Excited by Dell, Inc.

March 27, 2012 - (Free Research)

At Dell Storage Forum 2011, SearchStorage.com spoke with Dell storage vice president Darren Thomas. Check out this expert E-Guide to learn Dell Storage VP Darren Thomas’s take on scale-out NAS, data reduction, 3PAR and EMC. Also learn why Dell’s data storage plans are piquing customer interest.

(EGUIDE)

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