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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Airline Personnel Fain Quick, Easy Access to Flight Information on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage.  (CASE STUDY) READ ABSTRACT |

Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation January 01, 2009 - (Free Research) Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.  (WHITE PAPER)

Best Practices for Web Application Performance: Customers Are Won or Lost in One Second by Gomez August 07, 2009 - (Free Research) Learn what your organization can do to enhance web application performance based on the findings of research conducted by Aberdeen Research Group and presented in this webcast.  (WEBCAST) READ ABSTRACT |

Every Man's Guide to Combat Threats Within Your Organization by ISC2 June 03, 2009 - (Free Research) This eGuide highlights how mobile computing is more than just a trend, what cybersecurity experts have to say about information warfare, and what you can do to enhance team intelligence.  (EGUIDE) READ ABSTRACT |

CRM for the Professional on the Go by BlackBerry December 2006 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.  (WHITE PAPER) READ ABSTRACT |

E-book: Choosing Your Server-- What Every IT Manager Must Know About Selecting, Installing and Implementing the Proper Server Architecture by Dell, Inc. and Intel June 2009 - (Free Research) This eBook provides comprehensive information about servers and server implementation to help IT managers choose the best option for their storage needs.  (EBOOK) READ ABSTRACT |

Are Netbooks OK for Business? by Intel Corporation September 2009 - (Free Research) Netbooks have a lot of advantages: small, easy to carry, etc. But, many business users find them slow and ergonomically difficult to work on for long periods of time. Check out this short animation to see why notebooks may be the better choice for your business.  (VIDEO)

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

Developing an Effective Corporate Mobile Policy by BlackBerry June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.  (WHITE PAPER) READ ABSTRACT |

Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis by SAP AG June 2009 - (Free Research) The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up...  (WHITE PAPER) READ ABSTRACT |

Supercharging Exchange with Solid State—without Breaking the Bank by Fusion-IO November 2009 - (Free Research) In this webcast, see how a revolutionary solid-state storage technology is supercharging Microsoft Exchange, helping users get more performance and reliability for less. It helps Exchange users get the most out of every dollar by making it possible to support more mailboxes per mailstore, increase access times and decrease backup/recovery times.  (WEBCAST) READ ABSTRACT |

B2B Lead Gen: Marketing ROI Performance & Evaluation Study by Citrix Online December 2008 - (Free Research) MarketingProfs recently conducted an in-depth study on perceptions, behaviors and lead generation performance. Download the MarketingProfs Report to read the study's full findings and to learn how you can effectively calculate and leverage lead generation ROI within your own organization.  (WHITE PAPER) READ ABSTRACT |

Is Your Data at Risk?: Why Physical Security is Insufficient for Laptop Computers by Sophos Inc. June 2009 - (Free Research) Evaluating the various data security options to protect your PCs can be challenging. This paper examines the options, discusses why passwords alone are not sufficient and makes the case for strong data encryption.  (WHITE PAPER) READ ABSTRACT |

Considerations for Deploying Mobile Devices on Lotus Notes Domino by BlackBerry June 2008 - (Free Research) Discover things you should consider when deploying mobile devices in your Lotus Notes Domino environment.  (PODCAST) READ ABSTRACT |

The Future of Mobility & WiMAX Intel (PODCAST) by Intel Corporation July 2008 - (Free Research) Intel Senior Fellow, Kevin Kahn, provides insight into WiMAX, Ultra Wide Band technologies and the exciting future of mobile and wireless computing.  (PODCAST)

eGuide: Defining a cost-effective mobile IT strategy by Dell, Inc. September 2009 - (Free Research) In this series, Craig Mathias explores the various ways mobility solutions can be used successfully and cost-effectively in your enterprise.  (EGUIDE) READ ABSTRACT |

Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction by Microsoft April 2008 - (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...  (CASE STUDY) READ ABSTRACT |

Connect and Empower Mobile Salespeople by Oracle Corporation June 2009 - (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.  (WHITE PAPER) READ ABSTRACT |

Increasing the Business Value of Mobility by Intel Corporation December 2008 - (Free Research) Intel is combining new mobile technologies with innovative workspace designs to increase the productivity and satisfaction of its employees and reduce operating costs. In this white paper, Intel IT shares its experiences and insights in designing, implementing and supporting the new environment.  (WHITE PAPER)

Brand Management - Leveraging the Power of Integrated Marketing by SAP AG February 2008 - (Free Research) The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management.  (WHITE PAPER) READ ABSTRACT |

Comply With XBRL: Automate Compliance with U.S. and European Financial-Reporting Standards by Information Builders June 2009 - (Free Research) A new standard file format, Extensible Business Reporting Language (XBRL), for submitting financial reports to the SEC in the United States is being mandated for June 2009. Both the creation of, and reporting from XBRL, are functions performed by the same new tool described in this paper.  (WHITE PAPER) READ ABSTRACT |

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption by BlackBerry November 2007 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.  (WHITE PAPER) READ ABSTRACT |

Improving Productivity with Hosted Solutions for BlackBerry by BlackBerry August 2008 - (Free Research) This Podcast explains hosted applications and what are the various advantages of hosted applications to the industry.  (PODCAST) READ ABSTRACT |

Sharpen Your Competitive Edge with Field Service Applications for BlackBerry by BlackBerry August 2008 - (Free Research) With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money.  (WEBCAST) READ ABSTRACT |

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