Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk. 

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 

Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs. 

This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products. 

The articles in this guide help you plan for and perform an upgrade from Microsoft Office SharePoint Server 2007 to SharePoint Server 2010. 

This presentation transcript reviews how server virtualization plays a role within data center upgrades and refreshes, gives reasons for virtualizing your servers, and explains the benefits you can gain out of server virtualization. 

Microsoft SharePoint Server 2010 offers all of the enterprise search features and functionality that are in Microsoft Office SharePoint Server 2007 and provides many new enterprise search capabilities. This article summarizes the new enterprise search features and functionality in SharePoint Server 2010. 

This report presents all the features and functionality of the Sybase Replication Server, such as support for real time, bi-directional movement of data, conflict resolution, optimized resource utilization, and heterogeneous data sources. Read this report to learn all the advantages that the Sybase Replication Server can have for your organization. 

Getting data moved over to a new server is more than merely copying the most recent files and folders to that machine. File security, permissions, shared folders and local groups facilitating access need to be maintained. 

Server virtualization delivers many business benefits to datacenters today. Choosing the right server virtualization product is an important business decision, and Sun has the virtualization and server technology portfolio - along with the experience - to help you make the right one. 

Because business processes are increasingly dependent upon an ever-expanding applications and technology network, many IT managers are seeking a more reasonable IT infrastructure strategy. This paper details several approaches to that end. 

This evaluation guide is designed to help IT pros gain sufficient knowledge and understanding to evaluate Microsoft SharePoint Server 2010. This guide describes some of the most compelling improvements and new additions to the SharePoint Server 2010 platform for IT pros.