The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG. 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

<p>When a large international hospitality company, Hilton Worldwide, needed to boost the efficiency of its global operations it turned to a workforce performance and compensation system. Read this case study to learn how Hilton controlled its accelerating growth while effectively managing a diverse, global workforce.</p> 

This Whitepaper focuses on transport mobile ticketing. The full end-to-end mobile commerce transaction involves the purchase, storage and redemption of tickets on the mobile device. 

The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues. 

<p><strong>High-tech companies face challenges keeping pace with new</strong> <strong>cloud-based business models, this study from Accenture reveals.</strong></p> 

This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions. 

This webcast shows the features of IBM Cognos Business Intelligence for report authors, detailing how the author can create, manage and analyze a professional report easily accessible by any manager on or off the network. Discover how to use the interactive dashboards, create color-coded charts, integrate external data with platform data and more. 

This white paper examines the real power of the Cisco ASA and its ability to combine variationsof NAT and PAT in advanced configurations. It also discusses both basic and advanced implementation examples and their relevant uses. 

This webcast discusses the five levels of embedded BI and how your organization can take advantage of each one of them to improve processes and make better business decisions. 

This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 

This 2012 IT skills and salary report analyzes the responses of over 9,500 IT pros to explore the relationship between training, salary, and an employee’s sense of professional satisfaction. Find out which jobs pay the most and which employees are the most satisfied.