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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

Energy Efficiency in the Data Center from the Channel Perspective by Adaptec, Inc.

December 16, 2009 - (Free Research)
Please read this presentation transcript featuring Greg Shulz and Jon Flower. Greg is the author of the book, The Green and Virtual Data Center, and is the founder of Server and Storage IO. Jon is Vice President of technology at Adaptec. Greg discusses with John various issues pertaining to energy efficiency. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Multi-channel Self-service for Telecommunications Businesses by Aspect

March 11, 2014 - (Free Research)
For the telecommunications (telco) industry, product and price advantages are difficult to maintain, so it often boils down to customer service. To achieve competitive advantage, telco companies have to provide top-notch service to customers demanding 24/7 service via a multitude of channels -- but how? 
(WHITE PAPER) READ ABSTRACT |

Own the Air: Testing Aruba Networks’ Adaptive Radio Management (ARM) in a High-Density Client Environment by Aruba Networks

July 01, 2010 - (Free Research)
Aruba commissioned Network Test to evaluate the efficiency of Adaptive Radio Management (ARM) features. Using a massive over-the-air test bed1, Network Test assessed ARM features both individually and in concert, in the latter case using strict adherence to service-level agreements as one of the key metrics. 
(WHITE PAPER) READ ABSTRACT |

Avoiding SAN Performance Problems by Virtual Instruments

February 01, 2011 - (Free Research)
Maintaining peak performance while simultaneously addressing the root cause of SAN errors is challenging. This paper presents a high level summary of the most common SAN problems and explores new ways to dramatically improve application performance and availability. 
(WHITE PAPER) READ ABSTRACT |

Supporting a Multichannel Contact Center by Verint Systems

February 13, 2013 - (Free Research)
Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle. 
(EGUIDE) READ ABSTRACT |

Seven Blueprints for Contact Center Modernization by Genesys

March 13, 2014 - (Free Research)
Businesses are quickly realizing the value of customer experience and modernizing the contact center in order to improve customer retention and satisfaction. Contact center modernization involves transitioning from a closed, proprietary call center to a multi-channel, IP-centric contact center. 
(WHITE PAPER) READ ABSTRACT |

The Human Energy Crisis: Technology's Role In Supporting Field Workforce, Hourly And High-Volume Hiring Needs by Taleo

December 2008 - (Free Research)
For all the advances in the technology over the last 20 years, the process of hiring hourly workers has remained fairly static. 
(WHITE PAPER) READ ABSTRACT |

Brocade FCoE Solutions for I/O Convergence by Brocade

June 2010 - (Free Research)
Fibre Channel over Ethernet is extending the reliability benefits and service of Fibre Channels to LANs and other Ethernet networks. Learn how this approach enables flexible, scalable, and simplified data center fabrics that support increasingly powerful applications and growing amounts of data. 
(WHITE PAPER) READ ABSTRACT |

Tech Guide: Desktop Virtualization and the Network by Dell, Inc.

February 2012 - (Free Research)
Discover the impact desktop virtualization and virtual desktop infrastructure have on your network. 
(EGUIDE) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

StorMagic Provides Easy, Affordable Storage at U of W Research Center by StorMagic, Inc.

May 2008 - (Free Research)
StorMagic allows taking a new server and adding iSCSI storage volume in a couple of minutes and a few mouse clicks. 
(CASE STUDY) READ ABSTRACT |

How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities. 
(WHITE PAPER) READ ABSTRACT |

ipMonitor by SolarWinds, Inc.

May 2008 - (Free Research)
Searchnetworking.com 2008 Product Leadership Award Winner, ipMonitor, delivers out-of-the-box availability monitoring ideal for environments with less than 500 network devices. 
(TRIAL SOFTWARE) READ ABSTRACT |

Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing by IBM

May 2008 - (Free Research)
This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations. 
(WHITE PAPER)

Driving Your Channel Business: Leverage Information Technology to Improve Partner Relationships and Boost Channel Performance by SAP AG

September 2008 - (Free Research)
This white paper discusses key channel business trends, highlights the complexities and challenges of different channel models. 
(WHITE PAPER) READ ABSTRACT |

Storage for Virtual Servers Essential Guide by SearchStorage.com

November 2012 - (Free Research)
Access this Storage Magazine Essential Guide to making storage and virtual servers work better together to get a grip on your virtual environment storage management. Access expert articles addressing storage and storage management for virtual servers, troubleshooting Hyper-V storage problems, choosing between Fibre Channel, iSCSI and NAS and more. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Not Business as Usual. The Changing Channels in Consumer Electronics by IBM Line of Business

June 2008 - (Free Research)
IBM explores how the impact of innovative business models for "how to sell" are now as important as the innovative products themselves - CE manufacturers need to skillfully manage their mix of sales channels for future success. 
(WHITE PAPER)

Exceptional Experiences: The key to customer engagement by IBM

December 2010 - (Free Research)
Frustrated customers, lower satisfaction, declining loyalty and plummeting sales are potential consequences of a poor online experience. Looking ahead, both analysts and industry leaders agree that an exceptional experience will be the key to dazzling, acquiring and retaining customers. 
(BROCHURE) READ ABSTRACT |

Why SAS Matters - Cost Effective Performance with Serial Attached SCSI (SAS) Technology from Hitachi by Hitachi Data Systems

December 2009 - (Free Research)
Serial Attached SCSI (SAS) is replacing Fibre Channel drives in high performance applications such as online transaction processing, real time analytics & streaming media. The key reasons for this transition are that SAS drives have the same or better reliability and data availability characteristics of Fibre Channel drives but are less expensive. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 26 February 2013: European Commission targets data security by ComputerWeekly.com

February 2013 - (Free Research)
In this week's Computer Weekly, we look at the new IT security proposals from the European Commission and ask whether the benefits will be worth it. We reveal the challenges of managing big data, with help from some industry analysts, and hear from the Open University CIO on IT tools that support learning. Read the issue now. 
(EZINE) READ ABSTRACT |

The future of Government operations: Digital citizen survey by ComputerWeekly.com

May 2012 - (Free Research)
This report from Accenture looks at the challenges facing the public sector in offering digital services. 
(IT BRIEFING) READ ABSTRACT |

Data Loss Prevention: Email and Web Gateway Best Practices by M86 Security

October 2010 - (Free Research)
This white paper explains some of the key concepts of data loss prevention (DLP), including the problems organizations encounter in implementing an effective DLP policy and how to alleviate them. Read this paper to learn more about single-channel DLP at the email and Web gateways. 
(WHITE PAPER) READ ABSTRACT |

Co-Marketing with Channel Partners: Expand Your Marketing Reach with Channel Marketing Funds by SAP AG

September 2008 - (Free Research)
As organizations seek new ways to increase brand awareness and generate demand in more complex market environments, there has been a renewed interest in co-marketing programs. This paper provides techniques to achieve this. 
(WHITE PAPER) READ ABSTRACT |

Multi-channel Marketing Hits the Wall by Neolane Inc.

October 2008 - (Free Research)
This paper provides an easier and more flexible way to manage cross-channel marketing initiatives without costly investments in multiple technologies and service providers. 
(WHITE PAPER)

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