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Trends in business intelligence by ComputerWeekly.com

January 18, 2011 - (Free Research)
Several important technology changes, social trends and customer needs are driving the future development steps and functionality of Business Intelligence solutions, this report from Birchman reveals. 
(IT BRIEFING) READ ABSTRACT |

IT Briefing: Breakthrough economics for your business: DB2 pureScale & Smart Analytics Systems on IBM servers powered by Intel Xeon processors by IBM and Intel

October 27, 2010 - (Free Research)
IT needs tools that deliver real-time information that informs the interactions of people, processes and applications throughout the enterprise. In this IT Briefing, Intel and IBM systems experts Mitch Shults, Jim Lawrie, and Paul Awad discuss analytical and transactional solutions that drive faster and smarter business decisions. 
(IT BRIEFING) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

IT Handbook: Beyond PC’s: Navigating the New End User Client Landscape by SearchVirtualDesktop.com

March 15, 2013 - (Free Research)
Access this expert guide to get an in-depth understanding of the various kinds of mobile devices that your environment needs to be able to support. Learn how trends such as consumerization and bring your own device (BYOD) can be utilized to boost productivity, mobility and efficiency. 
(EBOOK) READ ABSTRACT |

HP StoreOnce Deduplication Software: Technology Fueling the Next Phase of Storage Optimization by HP and Intel

November 09, 2010 - (Free Research)
This paper examines trends and customer requirements in storage regarding data deduplication and details how HP is best positioned to deliver highly efficient deduplication solutions based on its StoreOnce deduplication technology. 
(WHITE PAPER) READ ABSTRACT |

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp.

February 17, 2010 - (Free Research)
Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. 
(WHITE PAPER) READ ABSTRACT |

Disaster Recovery Services FAQ for Resellers by IBM

June 21, 2011 - (Free Research)
In this SearchStorageChannel.com FAQ Guide on disaster recovery services, ESG analyst Bob Laliberte discusses several important disaster recovery trends - including greater use of virtual tape libraries and disk-based backups - and the impact these trends will have on resellers and service providers. 
(EGUIDE) READ ABSTRACT |

Reshaping IT in a Consumer Driven Era by CA Technologies.

October 01, 2011 - (Free Research)
Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services. 
(WHITE PAPER) READ ABSTRACT |

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market by SAP AG

July 18, 2013 - (Free Research)
This exclusive white paper discusses the key trends taking place in the enterprise mobility landscape and examines how these paradigm shifts create opportunity while driving the need for new technology solutions. 
(WHITE PAPER) READ ABSTRACT |

Trends and Changes Affecting Cloud Services by Oracle Corporation

October 25, 2012 - (Free Research)
This document focuses on the trends that are driving decision-making on cloud including the growing connection between cloud, mobility, and data; cloud services governance and integration; and continuing development of cloud ecosystems among vendors. 
(WHITE PAPER) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software

January 06, 2009 - (Free Research)
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. 
(WEBCAST) READ ABSTRACT |

The Big Trends in IT and Data Center Infrastructure by Hewlett-Packard Company

June 11, 2012 - (Free Research)
This expert e-guide presents the most important strategic IT and data centre infrastructure trends that you should consider when building a new facility or pursuing technology upgrade. Get essential tips for better energy efficiency and much more. 
(EGUIDE) READ ABSTRACT |

SearchCRM.com Solution Spotlight: Social media driving CRM strategies by IBM

February 24, 2014 - (Free Research)
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc. 
(EGUIDE) READ ABSTRACT |

Top 3 trends that could influence CIOs by CA Technologies.

June 21, 2013 - (Free Research)
This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Mission Critical Computing In NextGen Data Centers by PC Connection in partnership with HP ThinClient

November 13, 2009 - (Free Research)
Read this transcript of the "Mission Critical Computing" webcast to learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance and find out more about innovations to data center operations to help you remain competitive. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Guide: Top 3 Trends That Could Influence CIOs by Dell and VMware

March 13, 2012 - (Free Research)
This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT. 
(EGUIDE) READ ABSTRACT |

Making Support Social: Turning Customer Engagement Into Customer Success by Consona Corporation

May 01, 2010 - (Free Research)
Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper. 
(WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 11, 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
(EZINE) READ ABSTRACT |

Success Factors of a Best-Run Marketing Organisation - How Does Your Team Stack Up? by SAP AG

December 01, 2007 - (Free Research)
How are leading marketing organisations getting the job done? Walk through their best practices, and you'll see what role software solutions - and customers - can play in helping marketing teams demonstrate favorable business outcomes. 
(JOURNAL ARTICLE) READ ABSTRACT |

The Cloud's Impact on the Future of IT by Hewlett-Packard Company

October 31, 2011 - (Free Research)
Read this white paper to explore the impact that cloud computing has on traditional IT practices and discover the importance of adjusting your mindset to accommodate the new trend. Learn how to meet the demands of your line of business customers so you can prevent them from outsourcing to external service providers instead. 
(WHITE PAPER) READ ABSTRACT |

Social Media Moves into Mainstream IT Service Management by CA Technologies.

August 24, 2011 - (Free Research)
This white paper focuses on the evolving role of social media in service desk management. Read on to learn more about social media trends in ITSM, the new culture for service desk management, the benefits of improved self-service access via social media and how social media applies to Service Desk in terms of collaboration, community, etc. 
(WHITE PAPER) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

Technology value matrix : ERP by ComputerWeekly.com

November 30, 2012 - (Free Research)
Analyst group Nucleus Research looks at the latest trends in enterprise resource planning (ERP) and discusses the best performing suppliers. 
(ANALYST REPORT) READ ABSTRACT |

Retail Today: Understand Customers, Anticipate Needs, and Inspire Loyalty by SAP AG

December 01, 2007 - (Free Research)
Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise. 
(WHITE PAPER) READ ABSTRACT |

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