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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus

May 17, 2012 - (Free Research)
Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes. 
(CASE STUDY) READ ABSTRACT |

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 20, 2012 - (Free Research)
In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. 
(WHITE PAPER) READ ABSTRACT |

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.

April 03, 2012 - (Free Research)
This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements. 
(WHITE PAPER) READ ABSTRACT |

IT Performance at the Crossroads by Hewlett-Packard Company

November 30, 2011 - (Free Research)
Wouldn't it be great to have a management system that detailed your organization's performance in near real-time? Read this paper for senior IT management for an overview of the latest management system changes and additions, including sought-after predictive analytics. 
(WHITE PAPER) READ ABSTRACT |

Short-Run Manufacturer Builds Long-term Success with EnterpriseIQ by IQMS

January 06, 2011 - (Free Research)
For years, Donnelly managed operations using an OS/2 operating system and various software packages. While Donnelly achieved much success using the OS/2 platform and manual scheduling, the company’s growth eventually began outpacing the system’s capacity. With EnterpriseIQ in place, Donnelly has seen improvements in every aspect of its business. 
(WHITE PAPER) READ ABSTRACT |

What Every IT Manager Needs To Know About Project Management by Global Knowledge

May 01, 2009 - (Free Research)
It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. 
(WHITE PAPER) READ ABSTRACT |

Serena Orchestrated Service Management: Demo by SERENA Software, Inc.

April 05, 2012 - (Free Research)
Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective. 
(WEBCAST) READ ABSTRACT |

Serena Service Management: Free Trial by SERENA Software, Inc.

April 05, 2012 - (Free Research)
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. 
(TRIAL SOFTWARE) READ ABSTRACT |

The Cloud Backup Toolkit: In-depth Tools to Evaluate Your Cloud Backup Opportunity by Asigra

December 30, 2011 - (Free Research)
<p>Get help deciding if your company can benefit from offering cloud backup and recovery services, and also find tools to help you select a platform vendor that will help you in your venture.</p> 
(WHITE PAPER) READ ABSTRACT |

Best Practices for SharePoint Development and Customization by Quest Software

May 01, 2012 - (Free Research)
This paper discusses best practices for SharePoint development and customization. 
(WHITE PAPER) READ ABSTRACT |

Riverbed Stingray Traffic Manager VA Performance on vSphere 4 by Riverbed Technology, Inc.

November 08, 2011 - (Free Research)
Cloud infrastructure platforms like VMware vSphere 4.0 can benefit from load balancers that connect users to the most suitable datacenter. This white paper outlines how the Riverbed Stingray Traffic Manager Virtual Appliance (VA) improves traffic performance compared to a Linux install. 
(WHITE PAPER) READ ABSTRACT |

Supply Chain Planning Save Time and Money and Satisfy Customers by SAP America, Inc.

December 31, 2011 - (Free Research)
Learn how to transform your supply chain into a responsive supply network in which demand-driven companies share knowledge; adapt to changing market conditions; and proactively respond to shorter, less predictable lifecycles. Find out how you can be up and running in a matter of weeks with rapid-deployment solutions. 
(WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

Five Tips to Help You Prepare for the Updated 2012 CISSP Exam by Global Knowledge

December 06, 2011 - (Free Research)
The Certified Information Systems Security Professional (CISSP) exam is scheduled for an update in January 2012. Find out how you can prepare and pass the updated exam in this tip guide. 
(WHITE PAPER) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(CASE STUDY) READ ABSTRACT |

Simplifying and Securing Group Policy Management by Quest Software

December 2011 - (Free Research)
Discover key tips for protecting, maintaining and recovering your Group Policy infrastructure in this essential resource. Find out how you can secure every desktop and server in your Windows environment with these best practices. 
(WHITE PAPER) READ ABSTRACT |

How to Choose an Enterprise-Class Job Scheduling Solution Evaluation Guide by Cisco Systems, Inc.

January 2012 - (Free Research)
Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options. 
(WHITE PAPER) READ ABSTRACT |

Become a More Demand-Driven Organization by SAP America, Inc.

September 2011 - (Free Research)
Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges. 
(WHITE PAPER) READ ABSTRACT |

How to Choose an Enterprise-Class Job Scheduling Solution: Evaluation Guide by Cisco Systems, Inc.

February 2012 - (Free Research)
Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options. 
(WHITE PAPER) READ ABSTRACT |

Importance of Schedule and Cost Control by Global Knowledge

March 2012 - (Free Research)
Creating an accurate budget and schedule are essential for evaluating the progress and performance of your project. In this white paper, get tips for how you can develop and manage project baselines so that your projects are on time and within the budget. 
(WHITE PAPER) READ ABSTRACT |

PMP Examination Changes for 2011 by Global Knowledge

March 2011 - (Free Research)
The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.

May 2012 - (Free Research)
This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more. 
(WHITE PAPER) READ ABSTRACT |

Fast Track to Archived Data Access by Iron Mountain

March 2012 - (Free Research)
Read this paper for best practices and keys to help you prepare for a compliance or audit request. Learn how an offsite partner can help improve your data protection, accessibility and recoverability, and receive 7 keys to help improve your security and backup policies. Also receive checklist of 4 keys to help you better access your information. 
(WHITE PAPER) READ ABSTRACT |

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