This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. 

Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products. 

This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements. 

Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. 

Wouldn't it be great to have a management system that detailed your organization's performance in near real-time? Read this paper for senior IT management for an overview of the latest management system changes and additions, including sought-after predictive analytics. 

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 

Modularity is an established technique for organizing and simplifying a complex system. In data centers, modular design has already taken root in new fault-tolerant architectures for servers and storage systems. The mission of this paper is to illustrate how modularity delivers a profound reliability benefit: fault tolerance 

Access this video to discover how Bundeswher Fuhrpark saved time and money and increased productivity with SAP Extended ECM for content and records management. 

This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.