In the highly competitive wireless communications market, dissatisfied customers can and do change providers virtually as soon as they have a poor service experience. Read this paper to learn how some service providers are able to keep their customers satisfied -- satisfied enough to refer friends and neighbors. 

As businesses have instituted internal, industry, and government mandated regulatory compliance, the need for audit data to prove conformity has also become a necessity. Read this white paper to learn how configuration audit and control provides a single, independent source for enforcing and reporting on a change policy across an organization. 

View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. 

Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up. 

Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives. 

This white paper explains how Software Reuse and its underlying fundamentals have evolved dramatically. It also discusses the benefits of constructing critical enterprise software applications through reusable parts. 

This paper evaluates the impact of changing market landscape on enterprise application service offerings, and evaluates traditional service models in today's context and attempts to evangelize an innovative service model which meets the need of the hour-- faster ROI at lower TCO. 

This paper examines the changing IT services market and why IT service providers need to improve the way they do business. 

This whitepaper examines the business implications of the SaaS movement, the escalating performance and security expectations, and how a growing number of companies are safeguarding and accelerating these ondemand applications with proxy-based wide-area network (WAN) application delivery solutions. 

In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients. 

This webcast will share 3 highly valuable features in terms of getting more control of your network change and configuration management (NCCM). You will learn the NCCM lifecycle and key stages - as well as how to fix problems as they occur - and reduce human error by automating the network to heal itself. 

The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this Presentation Transcript, Charles Kolodgy of IDC highlights some attackers' successes, countermeasures in risk reduction, and a new model for defense-in-depth. 

Read this paper to learn how to eliminate all undesired changed within the enterprise by following the steps outlined here.