Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 

This study from Booz&Co reveals industry concerns that anti-piracy measures will deter venture capital organisations from investing in internet start-ups. 

In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives. 

Riverbed Cascade is a new type of tool that incorporates traffic monitoring, packet capture and protocol analysis to provide an application-aware view of the network. Download this white paper from NetMedia to learn how Riverbed Cascade can help to solve your IT performance challenges. 

This paper uncovers how organizations can meet the security requirements recently published in a report by the PCI Security Standards Council's Virtualization Special Interest Group (SIG), and offers key recommendations and best practices for everything from risk assess­ment strategies to technology selection. 

Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. 

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. 

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 

This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives. 

As today’s threats move away from mass attacks to more targeted ones, using a complex range of techniques to penetrate through traditional security measures, organizations must take a more proactive and preventative approach. This paper explores how integrity control plays a key role in defending networks with application and change control.   

In this comprehensive white paper, learn the key steps to enhancing your security visibility so that you have a voice at the executive table and not just a seat. 

<p>To meet the challenges to your security, you need to put in place user education and awareness, preventive measures and a modern web security solution. This guide covers five essential preventive measures you should implement to reduce your risk and keep ahead of the threats.</p> 

This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.