This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department. 

End-user computing is changing dramatically. New challenges in productivity, security and licensing are happening simultaneously. Access this white paper to learn why a centralized, end-user computing model is the most effective way for handling this growing set of changes. 

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

Oracle Database 11g Release 2, the second release of the award winning Oracle Database 11g, provides the foundation for IT professionals to successfully deliver more information with higher quality of service, make more efficient use of their budgets, and reduce the risk of change in data centers. 

PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives. 

With ever-changing user populations, access points and applications, advancements in computing and stringent compliance requirements, identity and access management (IAM) has become more complex than ever. In this paper, explore how to improve visibility and control to protect assets and ensure you provide the right access to the right people. 

Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure. 

Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention. 

Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. 

In this whitepaper, examine the requirements of providing and supporting a secure, robust, accessible remote network. 

<p>Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.</p> 

In an always-on environment, how can significant changes be made to unclutter the application portfolio and update key systems without disrupting business or productivity? Learn about a strategy that can allow businesses to gain an overview of their current situation and needs from multiple angles without disrupting day-to-day activities.