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CRM without Compromise: A Strategy for Profitable Growth by SAP AG

April 01, 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. 
(WHITE PAPER) READ ABSTRACT |

The End User Experience: The Working End User by Intel Technology Provider

November 18, 2009 - (Free Research)
This webcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation. 
(WEBCAST) READ ABSTRACT |

Podcast: The End User Experience: The Working End User by Intel Technology Provider

November 19, 2009 - (Free Research)
This podcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation. 
(PODCAST) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 31, 2008 - (Free Research)
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? 
(WHITE PAPER) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software

March 2008 - (Free Research)
View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. 
(WEBCAST) READ ABSTRACT |

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation

September 2008 - (Free Research)
The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. 
(WHITE PAPER) READ ABSTRACT |

Meeting Storage Management Goals with HP Proactive Select by Arrow/HP

October 2009 - (Free Research)
This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. 
(WEBCAST) READ ABSTRACT |

Customer perspectives on the benefits of a collaborative process to deliver software quality by IBM

September 2009 - (Free Research)
This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. 
(WHITE PAPER)

The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution

June 2009 - (Free Research)
This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns. 
(WHITE PAPER) READ ABSTRACT |

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies

July 2009 - (Free Research)
As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how. 
(CASE STUDY) READ ABSTRACT |

Managing the Amazon Elastic Compute Cloud with CA by CA

October 2009 - (Free Research)
Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management. 
(WHITE PAPER) READ ABSTRACT |

Green IT Matters at Wipro LTD by Wipro Technologies

September 2009 - (Free Research)
In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company. 
(WHITE PAPER) READ ABSTRACT |

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software

December 2008 - (Free Research)
Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. 
(WHITE PAPER) READ ABSTRACT |

Beyond Supply Chain Visibility: Response Management Is the Key by SAP AG

September 2008 - (Free Research)
Supply chain visibility ranks as one of the top two application focus areas for companies as part of their supply chain technology investment plans. Supply chain executives view visibility as the main goal for supply chain executives within supply chain initiatives. Read this paper for more. 
(WHITE PAPER) READ ABSTRACT |

The Business Justification for Data Security by McAfee, Inc.

January 2009 - (Free Research)
Read this report to learn about the business side of data security as we build a justification model to help you determine where, and how much, to invest in protecting your information assets. 
(WHITE PAPER) READ ABSTRACT |

Modernizing Your Legacy AS/400 applications by Hewlett-Packard Company

July 2008 - (Free Research)
With recent AS/400 announcements, companies operating on the AS/400 today have a decision to make—rehost, rewrite, or replace. The key thing to remember when migrating your AS/400 application infrastructure is that it is all about delivering the intended business outcome— generating new services to win new customers. 
(WHITE PAPER) READ ABSTRACT |

Change Management: Reduce the Chaos by Taking Control by Numara Software

February 2009 - (Free Research)
This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business. 
(WEBCAST) READ ABSTRACT |

7 Ways Compellent Optimizes VMware Server Virtualization by Compellent

March 2009 - (Free Research)
As enterprises turn to server virtualization to enhance IT flexibility while reducing costs, Server virtualization solutions such as VMware Infrastructure software are helping organizations achieve those goals by abstracting applications from physical resources. Read this paper for 7 Ways Compellent Optimizes VMware Server Virtualization. 
(WHITE PAPER) READ ABSTRACT |

BPM Technology Taxonomy: A Guided Tour to the Application of BPM by SAP AG

March 2009 - (Free Research)
This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM. 
(WHITE PAPER) READ ABSTRACT |

The Impact of Lean on Consumer Product Manufacturers by SAP AG

February 2007 - (Free Research)
Discover the impact of Lean on consumer product manufacturers and gain key tips in implementing successful Lean initiatives across the enterprise. 
(WHITE PAPER) READ ABSTRACT |

E-Guide - Service Delivery Platforms: Building the Next-Gen Network Architecture by Alcatel-Lucent

September 2009 - (Free Research)
Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture. 
(EGUIDE) READ ABSTRACT |

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return. 
(WHITE PAPER) READ ABSTRACT |

Taming The Power Hungry Data Center by Fusion-IO

February 2009 - (Free Research)
The widening disparity between CPU performance and that of storage subsystems has spawned numerous solutions that do not fix the problem. This white paper exposes this fundamental flaw and introduces the means available today to substantively reduce power consumption while improving performance: Fusion-io's flash memory-based storage technology. 
(WHITE PAPER) READ ABSTRACT |

Business Rules and Gap Analysis: Discovery and Management of Business Rules Avoids Business Disruptions by Micro Focus, Ltd

November 2009 - (Free Research)
This paper will assess how to locate and account for functionality gaps. It will also illustrate a methodology for realigning applications with business goals. 
(WHITE PAPER) READ ABSTRACT |

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