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Case Study-VMware Consona Knowledge Management by Consona Corporation

June 01, 2010 - (Free Research)
Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers. 
(CASE STUDY) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line by IBM

October 30, 2009 - (Free Research)
An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts. 
(WHITE PAPER) READ ABSTRACT |

The A to Z of Mobile Workforce Scheduling Optimization by ClickSoftware

December 31, 2011 - (Free Research)
This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today. 
(WHITE PAPER) READ ABSTRACT |

Job Scheduling Evolution: Workflows, Workloads and Automation in IT by CA Technologies.

July 1967 - (Free Research)
CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation. 
(WHITE PAPER) READ ABSTRACT |

The Midmarket Manufacturer’s Guide to Getting Started with ERP by SearchManufacturingERP

June 2010 - (Free Research)
In this e-book, get more insight into whether your midmarket manufacturing organization would benefit from ERP. Find out how to build a business and get tips for navigating the market and implementing software. Continue reading to learn tips and insight on getting started with ERP in your midmarket organization. 
(EBOOK)

Manufacturing ERP Buyer’s Guide – 2011 Edition by SearchManufacturingERP

January 2009 - (Free Research)
Compiled by SearchManufacturingERP.com editors, this directory includes ERP software products for process and discrete manufacturers of all sizes, as well as all verticals. It includes software that is meant to be deployed on-premise as well as Software as a Service (SaaS) or on-demand software. 
(EBOOK)

Making Support Social: Turning Customer Engagement Into Customer Success by Consona Corporation

May 2010 - (Free Research)
Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper. 
(WHITE PAPER) READ ABSTRACT |

IDC Paper: Increased Operational Efficency with SAP Central Process Scheduling by SAP America, Inc.

April 2007 - (Free Research)
Read how scheduling tools in SAP Central Process Scheduling by Redwood can help you manage batch jobs along with process automation applications to handle business processes automatically -- with zero manual intervention. 
(WHITE PAPER) READ ABSTRACT |

Architecture Plan and Design Best Practices: Outputs, Interfaces, and Scheduling by IBM

March 2014 - (Free Research)
Consult this expert e-guide for advice from Gartner Vice President Anne Thomas Manes and other IT professionals on architecture planning, design best practices, and new approaches to building services with service-oriented architecture (SOA). 
(EGUIDE) READ ABSTRACT |

Change Is Constant: PMBOK Guide® 5th Edition by Global Knowledge

December 2012 - (Free Research)
This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Workload Automation for the Cloud by CA Technologies.

December 2010 - (Free Research)
This paper discusses workload automation and job scheduling as it pertains to cloud computing and helps enterprise IT leaders understand the workload automation landscape by raising questions they need to carefully consider for long-term success of their datacenter workload automation strategy. 
(WHITE PAPER) READ ABSTRACT |

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 2012 - (Free Research)
In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. 
(WHITE PAPER) READ ABSTRACT |

CA ESP Workload Automation Software: Measuring Business Impact and ROI by CA Technologies.

September 2009 - (Free Research)
This IDC White Paper presents the results of an IDC study, sponsored by CA, to quantify the financial benefits of using CA ESP Workload Automation products. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript: Best Practices for Scheduled Security Update Cycle by GFI Software

May 2011 - (Free Research)
In this presentation transcript, Nick Lewis discusses the best ways to efficiently handle vendor security updates, how to prioritize patch deployment on mission-critical and non-mission critical systems, and why testing patches before deployment is such a crucial step. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

An Agile Approach to "Metrics": Applied Macromeasurements to Ensure On-Time Delivery by CollabNet

January 2011 - (Free Research)
This article challenges the value of traditional metrics for managing product development schedules and presents an alternative compatible with Agile approaches such as Scrum and XP. It is written for development managers or Scrum Product Owners who want to make decisions based on empirically derived schedule forecasts instead of shots in the dark. 
(WHITE PAPER) READ ABSTRACT |

Toad for Data Analysis - Query, Understand & Report on Data From Any Source by Dell Software

Toad for Data Analysis is a multi-platform database query tool built for anyone who needs to access data (from any data source), understand data relationships and quickly produce reports. 
(ASP & SOFTWARE PRODUCT)

Audit Tracking & SOX Compliance by RevSoft

September 2008 - (Free Research)
Read this whitepaper to learn how using Audit Tracking will give you greater SOX compliance. Rev Scheduler has built in audit facility and which allows for greater SOX compliance as all job definitions are audited and tracked. 
(WHITE PAPER) READ ABSTRACT |

Sybase IQ: The Economics of Business Reporting by Sybase, an SAP company

August 2009 - (Free Research)
Reporting is recognized as a way for companies to improve service, ensure quality, control costs, and prevent losses by empowering decision-makers throughout the organization. This paper will explain why reporting is one form of business intelligence that has become business-critical. 
(WHITE PAPER) READ ABSTRACT |

Transforming IT into a Managed Service Provider by CA Technologies.

August 2011 - (Free Research)
Relentless competition drives the need to innovate. This white paper discusses how project and portfolio management brings greater control and insight into IT transformation initiatives, enabling CIOs to better determine how best to leverage new and existing technology platforms to deliver maximum business value. 
(WHITE PAPER) READ ABSTRACT |

Automating IT Workloads to Accelerate the Delivery of a Business Driven Infrastructure by CA Technologies.

April 2009 - (Free Research)
This white paper explores the role of workload automation in today's IT environments. Find out where many existing tools fall short as well as why an end-to-end process is recommended. 
(WHITE PAPER) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT)

The Agile Project Manager by VersionOne Inc.

June 2009 - (Free Research)
This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition. 
(WHITE PAPER) READ ABSTRACT |

Aligning IT and Business with Demand Management by SERENA Software, Inc.

June 2008 - (Free Research)
Demand Management (DM) is a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these. 
(WHITE PAPER) READ ABSTRACT |

Enterprise PC Backup Software – Backup requirements by Copiun

June 2010 - (Free Research)
Access this resource to learn exactly what factors need to be taken into consideration when deciding what PC backup solution is most suitable for your organization. 
(JOURNAL ARTICLE) READ ABSTRACT |

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