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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness by Hewlett-Packard Company

March 27, 2013 - (Free Research)
In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process. 
(VIDEO) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 27, 2009 - (Free Research)
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. 
(CASE STUDY) READ ABSTRACT |

Transition to BPO by Hewlett-Packard Limited

November 27, 2012 - (Free Research)
This presentation transcript examines the 3 main approaches to BPO- in-house, outsourced, and hybrid models. Continue on to look at the many variables you must consider and learn important practical steps to take when planning a move towards BPO. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com

April 23, 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.

January 2006 - (Free Research)
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term. 
(WHITE PAPER) READ ABSTRACT |

What CFOs Should Ask their Software Development Leaders by IBM

September 2011 - (Free Research)
This paper illustrates a new way of thinking about the funding of IT software projects, one that considers funding in terms of investment, and value as an expansive, longitudinal variable. 
(WHITE PAPER) READ ABSTRACT |

Speed Cloud Services with Pre-integrated Infrastructure Platforms by VCE (E-mail this company)

December 2011 - (Free Research)
Read this brief case study to learn how business process outsourcing (BPO) and IT solution provider ACS rolled out cloud services to its clients in less than a month, allowing the company to streamline its security, compliance, and change management, free up resources to develop differentiated services, and create new business opportunities. 
(CASE STUDY) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

Change Is Constant: PMBOK Guide® 5th Edition by Global Knowledge

December 2012 - (Free Research)
This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Emerging Opportunities for Accounting Firms in a Changing Economy by BlackBerry

October 2009 - (Free Research)
In this research report, we examine five of the critical issues that are creating new opportunities for the accounting profession and nine key strategies for obtaining competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Agile Business eBook Excerpt - Agile Steering by Rally Software

November 2013 - (Free Research)
Download this excerpt to build flexible and transparent processes allowing for frequent change in response to shifting conditions. It'll also help you understand the very real cost associated with not adopting a dynamic set of practices. 
(WHITE PAPER) READ ABSTRACT |

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

October 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

September 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

ALM and Project Management by IBM

November 2013 - (Free Research)
This expert guide explores the role of the Agile project manager -- including key responsibilities, essential skills, and emerging challenges -- and examines how CIOs and senior managers can best design, implement and use an ALM quality dashboard to manage ongoing software development projects. 
(EGUIDE) READ ABSTRACT |

How to Spot a Failing Project by AtTask

June 2009 - (Free Research)
Only about one-third of all projects are complete successes. Download this paper to take a look at the early warning signs in an IT project and what you can do to make the project a success. 
(TECHNICAL ARTICLE) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com

April 2013 - (Free Research)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. 
(IT BRIEFING) READ ABSTRACT |

The Business Case for Project Portfolio Management by Innotas

June 2012 - (Free Research)
Access this white paper to uncover how cloud-based portfolio project management (PPM) strategies are changing the way CIOs and IT teams are viewed by the business. Gain insight into PPM best practices and real world of examples of how PPM keeps you on time, budget, quota, and target. 
(WHITE PAPER) READ ABSTRACT |

CIO Decisions Ezine: Vol. 8 - The Portfolio Approach by CIO Decisions

September 2009 - (Free Research)
Is your present mix of short and long-term projects putting you on a path to success? Read CIO Decisions Ezine on The Portfolio Approach and gain insight into successful PPM and IT project governance strategies. Access this CIO Decisions Ezine and subscribe instantly. 
(EZINE)

Evaluating Financial Management Software ...Is it time for a change? by Microsoft

March 2008 - (Free Research)
Financial management software that becomes disjointed can impact the success and profitability of any business. Read this paper to learn how your business can streamline processes to manage accounting, project management, payroll and human resources. 
(WHITE PAPER)

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation

June 2009 - (Free Research)
Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation

June 2009 - (Free Research)
This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. 
(WHITE PAPER) READ ABSTRACT |

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge

January 2006 - (Free Research)
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 29 January 2013: The end of the PC refresh cycle? by ComputerWeekly.com

January 2013 - (Free Research)
In this week's Computer Weekly, we ask if the days of the PC refresh cycle are over, due to declining PC sales, consumer technology and virtualisation. Remote working can be a challenge – but one project manager is doing so on Mount Everest. And we kick-off our latest buyer's guide, looking at infrastructure needs for big data. Read the issue now. 
(EZINE) READ ABSTRACT |

A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct Corporation

July 2008 - (Free Research)
The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications. 
(WHITE PAPER) READ ABSTRACT |

A Lifecycle Approach to Systems Quality: Because You Can’t Test in Quality at the End by IBM

December 2009 - (Free Research)
This white paper looks at approaches for effectively integrating quality management into lifecycle activities and the potential benefits this can deliver for project and business outcomes. 
(WHITE PAPER) READ ABSTRACT |

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