WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

A Comprehensive Approach to Practicing ITIL Change Management by BMC Software, Inc April 17, 2009 - (Free Research) Mission-critical data processing relies in large part on the automated initiation, execution, management, integration, and recovery of batch-mode IT processing. Read about BMC Software's solution that integrates their batch process automation solution, BMC CONTROL M, with their CMDB solution, BMC Atrium.  (WHITE PAPER) READ ABSTRACT |

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Pivotal CRM, a CDC Software solution December 01, 2006 - (Free Research) This paper explores the different categories of customization. It discusses the role a flexible architecture plays in being able to customize with ease, as well as flexibility and importance in deploying, upgrading, and integrating your CRM system.  (WHITE PAPER) READ ABSTRACT |

Seven Requirements for Balancing Control and Agility in the Virtual Environment by BMC Software, Inc June 15, 2009 - (Free Research) Unparalleled agility is the promise of virtualization. But managing change, staying compliant, and preventing virtual sprawl are just a few of the challenges you could face before you reap the rewards. VMware joined us recently to co-author 7 must-read tips for striking the perfect balance in your virtual environment.  (WHITE PAPER) READ ABSTRACT |

Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc June 15, 2009 - (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...  (WHITE PAPER) READ ABSTRACT |

Ride the Express Lane in the Journey to Speed ITIL® Adoption by BMC Software, Inc June 15, 2009 - (Free Research) The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...  (WHITE PAPER) READ ABSTRACT |

The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution June 09, 2009 - (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.  (WHITE PAPER) READ ABSTRACT |

FAQ Guide: Data Protection by Iron Mountain Digital July 30, 2008 - (Free Research) Eric Burgener, senior analyst and consultant of Taneja Group, answers the questions he is hearing most frequently about data protection.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Business Intelligence: Putting Information to Work by SAP America Inc January 23, 2009 - (Free Research) Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.  (WHITE PAPER) READ ABSTRACT |

Q&A for Determining Whether Oracle Advanced Customer Services Is Right for You by Oracle Corporation December 2008 - (Free Research) Oracle Advanced Customer Services can be a valuable investment. Read this whitepaper to assess the level of services offered and help determine if this investment can benefit your organization.  (WHITE PAPER) READ ABSTRACT |

Case Study: Oracle Database Products Have Been an Integral Part of Analytics Partners' Success as BI Consultants by Oracle Corporation January 2009 - (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.  (CASE STUDY) READ ABSTRACT |

Choosing A Remote DBA Instead Of A Full-time Consultant? by Ntirety March 2009 - (Free Research) In this paper, we will first discuss what is remote database administration (RDBA) and How it differs from an Onsite consultant, and help you determine if Remote Database Administration is right for your business. If it is right for your business, we examine how an organization chooses the right remote database administration vendor.  (WHITE PAPER) READ ABSTRACT |

Leverage ERP for Sales & Operations Planning by IFS January 2009 - (Free Research) Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.  (WHITE PAPER) READ ABSTRACT |

Software Testing e-Zine - Testing Strategies for Complex Environments: Agile, SOA by SearchSoftwareQuality.com May 2009 - (Free Research) In this issue of SearchSoftwareQuality.com's Software Testing eZine, we'll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology.  (EBOOK) READ ABSTRACT |

CA eHealth Performance Manager Solution Implementation by CA April 2009 - (Free Research) This paper is an introduction to CA eHealth Performance Manager. This solution pinpoints network performance problems in real time, plans for future network capacity needs and identifies historical performance trends while improving staff productivity and maximizing your software investment.  (DATA SHEET) READ ABSTRACT |

Wipro Study: Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers by Microsoft February 2008 - (Free Research) In this study, Wipro consultants collected data from 68 companies running SAP on a variety of hardware and database platforms. We additionally performed in-depth analysis on five companies who had migrated from a competitive platform to Microsoft SQL Server.  (ANALYST REPORT) READ ABSTRACT |

A Guide To Building a Business Case for Self-Service Appointment Scheduling by TimeTrade Systems June 2009 - (Free Research) Organizations are using specialized enterprise software designed exclusively for scheduling and managing thousands, even millions, of appointments per year. This document is designed for a project leader or business consultant tasked with developing the business case for customer self-service appointment scheduling using EAS software.  (WHITE PAPER) READ ABSTRACT |

Better Reporting, Better Results: Successful Strategies from the Field by SPSS Inc. Worldwide Headquarters March 2009 - (Free Research) Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast.  (WEBCAST) READ ABSTRACT |

CRM Suite Software Product Directory 2009 Edition by SearchCRM April 2009 - (Free Research) Inside this CRM Suite Software Product Directory, you'll find basic information about the major vendors in the CRM suite market and the products they sell. Each listing is accompanied by a short description and a summary including limited information about functionality and product use.  (PRODUCT OVERVIEW) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

Network-Attached Storage FAQ by EMC Corporation June 2009 - (Free Research) Though network-attached storage (NAS) offers a number of benefits, it also presents some challenges. Ashish Nadkarni, Principal Consultant with GlassHouse Technologies Inc., discusses the pros and cons of using NAS in an SMB environment and offers some best practices.  (WHITE PAPER) READ ABSTRACT |

Data Deduplication Beyond Backup by Storage Decisions June 2009 - (Free Research) In this TechTalk, W. Curtis Preston, Executive Editor for TechTarget's Storage Media Group and independent consultant, discusses the state of deduplication for primary storage, the pros and cons of the different approaches, and what we should expect to see in future systems.  (VIDEO) READ ABSTRACT |

Leveraging the Talent Supply Chain for a Competitive Advantage by SAP America Inc January 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.  (WHITE PAPER) READ ABSTRACT |

Guidelines for Selecting the Right Services Partner to Bridge Business and Technology Innovation by Alcatel-Lucent January 2007 - (Free Research) This paper is meant to help executive decision-makers at carrier and enterprise organizations understand the importance of business-, service- and network-level transformation.  (WHITE PAPER) READ ABSTRACT |

Top 10 Things Small Businesses Must Know About Protecting and Securing Their Business Data by Symantec Corporation June 2009 - (Free Research) Small business owners and IT personnel agree that securing and backup up their data is critical-- yet why are so many businesses falling short? Often, they need best practices to know where to begin. Donna Childs, author and small business consultant provides guidelines so small businesses can take the first step in protecting their information.  (WHITE PAPER) READ ABSTRACT |

SOA Best Practices and Design Patterns: Keys to Successful Service-Oriented Architecture Implementation by Oracle Corporation April 2008 - (Free Research) There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is the body of best practices that vendors, consultants, and customers have compiled.  (WHITE PAPER) READ ABSTRACT |

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