Center Nevada White Papers, Center Nevada Software, Center Nevada Research, Hardware and Services

Speed Up Data Center Transformation with a Data-Driven Approach by Hewlett-Packard Company

October 01, 2011 - (Free Research)

This paper presents a data-driven approach to data center transformation that can speed up the transformation process while reducing risk. In addition, explore the advantages and disadvantages of data center transformation.

(WHITE PAPER)

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Boosting Efficiency with IT Process Automation by CA Technologies.

June 2008 - (Free Research)

As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.

(WHITE PAPER)

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Efficient Storage Strategies for Virtualized Data Centers by Dell, Inc.

November 2011 - (Free Research)

This paper considers current data center storage challenges and outlines features of Dell EqualLogic PS Series SAN arrays that meet the demands of increasingly virtualized IT environments while optimizing investments.

(WHITE PAPER)

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Case Study: Healthcare Provider Halves Power Bill with Virtualized Data Center by Dell, Inc.

May 2011 - (Free Research)

Boston Medical Center uses Dell PowerEdge servers with Intel Xeon processors, Dell EqualLogic storage and VMware. By adding desktop virtualization solutions, BMC improved their total cost of ownership, enhanced security, and continued green initiatives with desktop virtualization.

(WHITE PAPER)

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Boosting virtualization performance with flexible memory configurations by Dell, Inc. and Microsoft

July 2011 - (Free Research)

While the virtualized data center increases capacity, flexibility and efficiency, many of these gains require large amounts of system memory. Take a look at this resource to learn how to optimize the performance of your virtualized data center by using the Dynamic Memory feature of Windows Server 2008 R2.

(WHITE PAPER)

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Use effective call centers to build customer loyalty by Infor CRM

February 2012 - (Free Research)

This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.

(EGUIDE)

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HP Expert Chat – Data Center Transformation in the Cloud Era by Hewlett-Packard Company

February 2012 - (Free Research)

This essential resource explores how you can evolve your data center into the cloud era. Access a set of interactive online events to help you optimize your data center by implementing an intelligent cloud strategy. Learn where data center transformation is headed and how a smart strategy can lead to increased efficiency and cost savings.

(WEBCAST)

Unleashing Stranded Power and Cooling from New and Existing Data Centers by Eaton Corporation

February 2012 - (Free Research)

This resource examines the causes of today’s data center power and cooling crisis and outlines 5 steps businesses can take to remove inefficiencies from their power and cooling infrastructure.

(WHITE PAPER)

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Using the Network to Optimize a Virtualized Data Center by Dell, Inc. and Intel

January 2012 - (Free Research)

Access this whitepaper to uncover why and how the network must evolve to optimize the benefits of virtualization.

(WHITE PAPER)

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UPS Basics by Eaton Corporation

February 2012 - (Free Research)

This resource introduces what a UPS is and explores what kinds of UPS are available. Discover how to select the right UPS and accessories for your needs.

(WHITE PAPER)

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Maximizing UPS Availability by Eaton Corporation

February 2012 - (Free Research)

This paper explores how you can optimize UPS availability by focusing on minimizing repair time and maximizing redundancy, both inside your UPSs and across your power protection initiatives. Also learn why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail.

(WHITE PAPER)

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Is Power Protection Costing You More Than It Should? by Eaton Corporation

February 2012 - (Free Research)

Inside, explore 5 questions you need to ask before selecting a high-efficiency, multi-mode UPS for your data center.

(WHITE PAPER)

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Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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The Advantages of Row and Rack-Oriented Cooling Architectures for Data Centers by APC by Schneider Electric

October 2010 - (Free Research)

This paper contrasts room, row and rack architectures and shows why row-oriented cooling will emerge as the preferred solution for most next generation data centers.

(WHITE PAPER)

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Data Center Simplification by Hewlett-Packard Company

February 2012 - (Free Research)

Unprecedented data growth, IT sprawl, networking bottlenecks, and scalability limitations are just some of the top reasons causing many organizations to look for new ways to simplify their data centers. This expert resource explores top tools and strategies to help you successfully simplify data center management.

(PRESENTATION TRANSCRIPT)

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The power of Call Centers and Customer Loyalty by Infor CRM

February 2012 - (Free Research)

Read this e-guide from our award-winning editorial team to learn strategies for how to utilize innovative technologies to improve your customer experiences, retain customers and gain loyalty.

(EGUIDE)

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The Hitchhiker’s Guide to the New Data Center Network by Avaya

January 2012 - (Free Research)

This resource provides an essential guide to the new data center network. Learn about the limitations your current network may have, virtual data center network requirements, and what to look for in a solutions provider.

(WHITE PAPER)

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10 Ways to Increase Power System Availability in Data Centers by Eaton Corporation

January 2012 - (Free Research)

Today, IT has become a valuable asset of any organization. Because of this, data center availability has become essential. Yet businesses still remain vulnerable to a variety of threats, including electrical power systems. This resource explores 10 best practices for building and maintaining a highly available data center power infrastructure.

(WHITE PAPER)

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HP’s prescription for next-generation data center networks by Intel and HP

September 2011 - (Free Research)

HP’s data center drives simplicity through streamlined network designs and centralized management; enhancing agility with high performance, security, and accelerated provisioning; and saving money with energy efficiency. In this paper, we’ll lay out the challenges healthcare organizations are facing and what to look for in a data center.

(WHITE PAPER)

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Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 2012 - (Free Research)

This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.

(EZINE)

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Words for the Ys: How to Leverage a Generation’s Strengths and Improve its Staying Power in the Contact Center by Calabrio, Inc.

January 2012 - (Free Research)

This white paper provides insight on how to retain Generation Y contact center employees so your business can flourish and stay within budget.

(WHITE PAPER)

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North American Contact Center Industry 2011: A Mid-Year Update and Forecast by Calabrio, Inc.

January 2012 - (Free Research)

This informative market update from The National Association of Call Centers (NACC) provides a comprehensive look at the industry.

(WHITE PAPER)

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Can Your Center Keep Up with the Changes? Manage the Avalanche of Complexity and Still Control Costs by Calabrio, Inc.

January 2012 - (Free Research)

Read this white paper to learn more about the future changes with contact centers and the best ways to prepare your organization for these changes.

(WHITE PAPER)

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Dell Compellent Storage Center SAN & VMware View - 1,000 Desktop Reference Architecture by Dell Compellent

June 2011 - (Free Research)

This white paper specifically focuses on storage and the impact of a virtual desktop infrastructure (VDI) on the Dell Compellent Storage Center SAN, and serves as a reference architecture to implement VDI with the Dell Compellent Storage Center SAN.

(WHITE PAPER)

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Making WFM Work: Best Practices and ROI Model by Calabrio, Inc.

January 2012 - (Free Research)

There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.

(WHITE PAPER)

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