TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..

Developing a Universal Approach to Cleansing Customer and Product Data by Business Objects March 19, 2008 - (Free Research) This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business Management Suites to Leverage Business Growth by Sage Software Inc. (E-mail this company) May 2007 - (Free Research) Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

GoldenGate - Three Customer Case Studies in Real-Time Data Warehousing by GoldenGate Software, Inc. March 2008 - (Free Research) GoldenGate software Inc. is a leading provider of high availability and real-time data integration solutions for improving the availability, accessibility and performance of critical data across enterprise systems. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Data Warehousing Software Update: Bill Inmon Makes the Case for DW 2.0 by Kalido December 2007 - (Free Research) This approximately 15-minute long podcast includes some technical details, but is designed to be accessible to both business and IT staff. (PODCAST) READ ABSTRACT | GO TO PODCAST

Demystifying Data Loss Prevention: Requirements for Comprehensive Protection by DynTek Inc. / McAfee May 2008 - (Free Research) Learn how Data Loss Prevention (DLP) technology provides unprecedented visibility intohow data is used, and by whom, why, and when. With this insight, you can define and enforce data usage policies that help prevent both accidental and malicious data loss. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Develop an Effective Business Case for a Warehouse Management System by Integrated Warehouse Solutions. April 2008 - (Free Research) Learn more about the wide range of benefits a warehouse management system can provide and explore strategies for assembling your team, analyzing costs and benefits and preparing an economic justification. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Microsoft Dynamics CRM Online Webcast by Microsoft June 2008 - (Free Research) Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help? (WEBCAST) GO TO WEBCAST

Mobile Inventory Control & Management: IRMS Go-Kit by Integrated Warehouse Solutions. April 2008 - (Free Research) The IRMS Go-Kit is a fully functional warehouse contained within a prepared storage case. It is ready to go at a moment's notice and contains everything necessary to run paperless distribution and medical dispensing facilities. IWS can assist w… (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Delivering Trusted Data across the Enterprise - Business Objects Data Services by Business Objects June 2008 - (Free Research) Business Objects Data Services XI 3.0 is your solution for delivering trusted data across the enterprise. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Benefits of Automating Data Warehousing by UC4 Software Inc May 2008 - (Free Research) Data warehousing can be defined as a copy of data specifically structured for querying and reporting. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Gaining the Competitive Edge: Achieving Reverse Logistics Excellence by Integrated Warehouse Solutions. April 2008 - (Free Research) Many companies view the reverse supply chain as cumbersome & unmanageable, so they outsource the 'problem' instead of managing it internally. That is changing. This paper outlines how Reverse Logistics has become the focal point of many... (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Emergency Response Warehouse Management System by Integrated Warehouse Solutions. April 2008 - (Free Research) Effective emergency response planning should be based on the premise that all assumptions of the plan have failed, & that infrastructure has been compromised. Read how Integrated Warehousing Solutions (IWS) supplies all the elements event plann... (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Microsoft ERP and CRM Resource DVD by Microsoft March 2008 - (Free Research) Take advantage of this complimentary DVD offering in-depth information on Microsoft ERP (enterprise resource planning) and CRM (customer relationship management) solutions. (WHITE PAPER) GO TO WHITE PAPER

Five Ways ERP Can Help You Implement Lean by Epicor Software Corporation. February 2008 - (Free Research) Lean is the continuous pursuit of waste elimination. ERP systems are the central nervous system of the organization. Learn how ERP and Lean can be used to support and enable the most important objectives of one another. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Real Estate Investment Firm Achieves Vision through Infrastructure Optimization by Microsoft Dynamics. June 2008 - (Free Research) CRM and e-mail improvements at a professional services firm increase collaboration and help the firm grow in geographic reach from five states to seven-without adding employees. (CASE STUDY) GO TO CASE STUDY

PSI: Making Pharmaceuticals Distribution a Priority with IRMS by Integrated Warehousing Solutions (E-mail this company) March 2007 - (Free Research) PSI’s distribution center serves the largest pharmaceutical manufacturers, making the latest advances in health products available across North America. The IRMS warehouse management solution has helped PSI consistently achieve the 99.8% service level required by its customers as it provides them with immediate reporting on every stock movement. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

ACCTivate!: Distribution and Inventory Management for Small Business by ACCTivate! by Alterity ACCTivate! lets you get control of your operations to help eliminate surprises that can disrupt your operations or cost you a customer. ACCTivate! is one of the most robust and powerful distribution and inventory management packages in its class.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Case for Customer Relationship Management (CRM) on IBM System i, iSeries or AS/400 by Touchtone Corporation May 2008 - (Free Research) This paper examines the options you have when picking a CRM application. It discusses the different options – hosted or Software-as-a-Service, or an in-house, Windows-based solution. It pays particular attention to IBM business application users. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IRMS Warehouse Management System Suite (SCM) by Integrated Warehouse Solutions. The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Expert Assessment of CDI and MDM by Tony Fisher and Jill Dyche by DataFlux Corporation January 2008 - (Free Research) Gain an expert-level assessment of the current customer data integration (CDI) and master data management (MDM) market. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Warehouse Management Solutions: Embedded or Best-of-Breed? by Epicor Software Corporation. February 2008 - (Free Research) Warehouse management solutions (WMS) help increase customer satisfaction, productivity and utilize resources. Learn cost factors and questions to ask that will help you decide between and embedded and stand-alone system. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Planning a Data Migration Road Map: From Pitfalls to Perfection by Business Objects January 2008 - (Free Research) This E-Guide details some of the pitfalls of data migration-and offers new information about best practices and tools available to do data migration effectively, so projects can stay on schedule and under budget. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IBS Distribution and Warehousing by IBS, International Business Systems IBS warehouse management sofwtare is designed to cover any warehousing scenario for distribution and manufacturing companies.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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