Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Smarter Commerce Global Summit: Gaylord Opryland Resort and Conference Center, Nashville, Tennessee, May 21 to 23, 2013 by IBM May 21, 2013 - (Free Research) Attend the Smarter Commerce Global Summit to gain insights into how to create strong customer experiences across channels.  (EVENT) READ ABSTRACT |

Agile 2013 by IBM May 24, 2013 - (Free Research) Are you ready to meet with other agilists from 40+ countries to learn, share and collaborate? On August 5-9 at the Gaylord opryland in Nashville, Tennessee, you can enjoy open access to many different talks and workshops. The program is designed to provide agile team members and developers with knowledge and the latest in agile innovation.  (EVENT) READ ABSTRACT |

Analyst Report: Case Management Automation - Facilitating Compliance by EMC Corporation September 30, 2010 - (Free Research) Read this white paper to learn about the compliance implications of case-based process automaiton.  (WHITE PAPER) READ ABSTRACT |

Article: Design Patterns for Case Management by EMC Corporation August 01, 2011 - (Free Research) This article discusses how using a ‘case management’ construct as an organizing principle can often simplify the challenges associated with complex decision-intensive processes.  (WHITE PAPER) READ ABSTRACT |

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by KANA (E-mail this company) June 22, 2012 - (Free Research) Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.  (WEBCAST) READ ABSTRACT |

Dynamic Case Management: A Foundation for Agile Enterprise Business Applications by Pegasystems May 02, 2011 - (Free Research) The dynamic case management approach is helping companies achieve significant, competitive results.  In this webinar, learn how your company can also achieve better service outcomes with dynamic case management.  (VIDEO) READ ABSTRACT |

Case Study: Modernize Your Requirements Management Practice by HP Software July 19, 2011 - (Free Research) View this webcast to how Novartis, a global health care company, improved requirements management in their SAP environment to provide more complete traceability, ensuring that they developed against their requirements and successfully tested them.  (WEBCAST) READ ABSTRACT |

New Business Case: Secure Mobile Collaboration by Good Technology December 31, 2012 - (Free Research) There's a new generation of mobile apps that let employees do more with their devices. Written for IT leaders, this guide includes mobile use cases, sample business drivers, and a cost/benefit summary.  (WHITE PAPER) READ ABSTRACT |

Case Study: Hospital Sees BlackBerry Smartphones as a Way to Improve Patient Care and save Lives by BlackBerry November 01, 2007 - (Free Research) This case study describes why Trillium Health Centre gave 40 BlackBerry smartphones to all of the members of the ICU team making it the first hospital in North America to test push email as an essential part of how the health care team worked together.  (CASE STUDY) READ ABSTRACT |

Business Case Development Best Practices for Data Center and IT Projects: Speed Up Your Project Approval and Start with Confidence by HP & Intel® June 25, 2009 - (Free Research) How do companies create winning business cases to justify key data center and IT initiatives and speed-up the budget approval process? Read this paper for tips and best practices for how to succeed in the budget approval process and business case development.  (WHITE PAPER) READ ABSTRACT |

Building a Compelling Case for Change: Aligning Strategy with Action by OpenText April 29, 2013 - (Free Research) Watch this webinar today to explore the key challenges in developing a compelling case for change when it comes to your business processes. Learn how you can gain support across your organizational culture and discover the strategic role BPM technology plays to align the goals and actions of the end-user community with your business objectives.  (WEBCAST) READ ABSTRACT |

Case Study: San Diego Gastroenterology Medical Associates by ESET August 06, 2010 - (Free Research) Read this case to learn about one company's battle with virus protection and what they did to overcome it.  (CASE STUDY) READ ABSTRACT |

Case Management: Addressing Unique BPM Requirements by OpenText December 05, 2012 - (Free Research) View this informative report to learn more about case management and some of the differences from conventional BPM. It provides examples of some of the best case management offerings that are available today and breaks down the positives and negatives of the product.  (WHITE PAPER) READ ABSTRACT |

Adapting Case Management for Technology Megatrends by OpenText December 31, 2012 - (Free Research) This white paper explores the role and interplay of adaptive case management within today's most critical emerging information management trends. Read on for essential information to learn how you can implement successful business process and case management initiatives in the face of the hottest tech trends.  (WHITE PAPER) READ ABSTRACT |

Getting Started With BPM and Case Management by OpenText April 17, 2013 - (Free Research) This informative paper sets out to guide you through this challenging and frustrating process so that you can avoid the pitfalls most commonly associated with failed projects. Read on to discover the seven habits of successful BPM and case management initiatives.  (WHITE PAPER) READ ABSTRACT |

Building a Robust Business Case for High Quality Master Data by Melissa Data Corp February 01, 2010 - (Free Research) This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included.  (WHITE PAPER) READ ABSTRACT |

The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge May 25, 2010 - (Free Research) Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.  (WHITE PAPER) READ ABSTRACT |

A 15-Minute Guide to Collaborative Case Management by EMC Corporation April 2008 - (Free Research) In about 15 minutes, learn how collaborative case management can be applied across a variety of case management types, become familiar with the components of a successful collaborative case management solution and gain insight on deployment.  (WHITE PAPER) READ ABSTRACT |

15 Minute Guide To Case Management by EMC Corporation November 2009 - (Free Research) In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.  (WHITE PAPER) READ ABSTRACT |

Case Management: Transformational Process Management in Government by IBM March 2008 - (Free Research) IBM FileNet Business Process Framework is a framework that gives governments the ability to rapidly build a case management system.  (WHITE PAPER)

Advanced Case Management: Making its Mark on Key Government Sectors by IBM May 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.  (WHITE PAPER) READ ABSTRACT |

Business rules automation offers greater efficiency for case management by IBM November 2011 - (Free Research) Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, discover what business needs are driving the adoption of this combination, and how business rules technology is being put to use in case management and other areas.  (EGUIDE) READ ABSTRACT |

eGuide: Best practices for streamlined, successful case outcomes by IBM November 2011 - (Free Research) Great case management results don't happen by magic, and they don't even happen just by hard work. They're often due to following proven best practices. This e-guide will introduce readers to our tried-and-true best practices for effective case management and five potential barriers to successful case outcomes—and advice for addressing them.  (EGUIDE) READ ABSTRACT |

eGuide: Strategies for building the best case-management architecture by IBM November 2011 - (Free Research) This e-guide continues ebizQ.com's deep dive into approaches for constructing a sound case management architecture. In this installment, learn how to approach the technology choices involved and when to consider a case management framework based on business process management (BPM) software or other technologies.  (EGUIDE) READ ABSTRACT |

eGuide: Strategies for building the best advanced case management architecture, Part I by IBM November 2011 - (Free Research) Designing a case management architecture is more of an art—really, a balancing act—than a science. In this e-guide, readers will learn to address key considerations involved in designing an effective case management architecture that extends across the enterprise to enable better collaboration and decision-making.  (EGUIDE) READ ABSTRACT |

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