Cases Service White Papers, Cases Service Software, Cases Service Research, Hardware and Services

Increasing the efficiency of case file coordination in social services by IBM

June 15, 2011 - (Free Research)

Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.

(WHITE PAPER)

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Words and Numbers: Converging better case files and analysis by IBM

March 20, 2012 - (Free Research)

Find out how IBM Case Manager and IBM Content Analytics can help public sector organizations more effectively manage case files and how government workers can do more work in a shorter period of time.

(WEBCAST)

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Global lessons in eHealth implementation by ComputerWeekly.com

April 02, 2012 - (Free Research)

This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.

(JOURNAL ARTICLE)

Advanced Case Management: Making its Mark on Key Government Sectors by IBM

May 10, 2012 - (Free Research)

Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.

(WHITE PAPER)

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BI Optimization: Building a Better Business Case for BI by Oracle Corporation

December 16, 2010 - (Free Research)

This white paper describes how to build a better business case for BI, by understanding the level of ambition organizations can have and the layers in the business case that should contribute to that level of ambition.

(WHITE PAPER)

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Microsoft Uses LiteSpeed® for SQL Server from Quest Software to Eliminate the Need for Additional Storage (Case Study) by Quest Software

December 31, 2010 - (Free Research)

In this case study, read about Microsoft’s Enterprise Application Services Group, and how they turned to LiteSpeed for backups that run four times faster while increasing performance. Then, see how LiteSpeed reduced the size of their SAP database backups, allowing them to leverage their current storage hardware. Read this case study today.

(WHITE PAPER)

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22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com

December 12, 2011 - (Free Research)

In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.

(EZINE)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Business Rule Management Systems and Financial Services: Equifax as a Case Study by ILOG, an IBM Company

April 2008 - (Free Research)

This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS.

(WHITE PAPER)

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Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by CA Technologies.

September 2008 - (Free Research)

This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment.

(WHITE PAPER)

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Advanced Case Management for Smarter Energy and Utilities by IBM

October 2010 - (Free Research)

Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.

(WHITE PAPER)

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Case Study: New York Philharmonic Digital Archives to Preserve and Make Accessible Worldwide Over 160 Years of American Cultural Heritage with the help of Technology Services Group and Alfresco Software by Alfresco Software

May 2012 - (Free Research)

This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system.

(WHITE PAPER)

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Case Study: West Jefferson Medical Center Rearchitects Its Data Protection Infrastructure with NetApp Syncsort Integrated Backup

by Syncsort

May 2012 - (Free Research)

This buyer case study presents a medical center's deployment and use of NetApp Syncsort Integrated Backup.

(CASE STUDY)

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Case Study: Gladiator Technology Reduces Its Backup Footprint By Nearly 90% by EMC Corporation

April 2012 - (Free Research)

Check out this case study to learn how one company reduced its backup footprint by nearly 90% after deploying a server virtualization solution.

(CASE STUDY)

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Succeeding with Data Virtualization - High Value Use Cases for Operational and Data Management Data Services by Denodo Technologies

March 2012 - (Free Research)

This paper discusses virtual data services for operational business processing and data management as well as successful virtualization use cases.

(WHITE PAPER)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company)

April 2004 - (Free Research)

As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.

(WEBCAST)

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Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com

January 2011 - (Free Research)

This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.

(ESSENTIAL GUIDE)

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Top 3 Windows Storage Server Use Cases by Dell and Microsoft

April 2012 - (Free Research)

Microsoft Windows Storage Server 2008 R2 running on Dell PowerVault NX3100 NAS devices are allowing IT departments to cost-eﬀectively expand capacity and improve performance while simplifying and streamlining storage infrastructures. Read now to learn more.

(WHITE PAPER)

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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 2012 - (Free Research)

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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Telefónica Moves into the Cloud: Case Study by Intel

August 2011 - (Free Research)

This case study explains why one company chose to incorporate the cloud into its growth strategy and highlights the solutions implemented and results achieved.

(CASE STUDY)

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Case Study: Increase Agility with Converged Infrastructure by Hewlett-Packard Company

May 2012 - (Free Research)

Access this video to learn how one professional services firm used converged infrastructure to help them increase agility. This real-world case study provides helpful tips for modernizing your infrastructure.

(VIDEO)

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Case Study: Leading History Museum Cuts Server and Storage Management Times By Around 50% With Virtualization by Dell, Inc. and Intel

August 2011 - (Free Research)

This case study follows one organization's approach to addressing their space, power, and cooling constraints. Explore the virtualization architecture they decided on and the key hardware, software, and service components that comprise it.

(CASE STUDY)

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Case Study: A Brighter Future in Store by Dell, Inc.

December 2011 - (Free Research)

Iren Energia is the second-largest utility company in Italy. The company built a virtualized environment that included a Dell Compellent Storage Center SAN. It chose Dell ProSupport for rapid, 24/7 response. Read this case study to learn the many benefits Iren Energia received.

(WHITE PAPER)

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Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware

March 2009 - (Free Research)

Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house.

(CASE STUDY)

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