E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack. Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server more... >> Discover more offerings from Ontrack® PowerControls™ by Kroll Ontrack.
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Cloud-Based Data Protection for Desktop and Laptop Computers: Enable Continuous Data Protection with Cloud-Cased Managed Data Backup by IBM August 12, 2011 - (Free Research) Maintaining a comprehensive data backup solution for multiple desktops and laptops across many locations can be expensive. This data sheet discusses how IBM can help safeguard data with a cost-effective cloud-based data backup and restore solution that provides scalable, continuous protection of critical enterprise data.  (DATA SHEET) READ ABSTRACT |

ArcSight Case Study: Experian by ArcSight, an HP Company May 11, 2010 - (Free Research) Experian is committed to ensuring the integrity and safety of its data. The company sought an enterprise solution that would allow it to monitor threats and vulnerabilities in an automated fashion. ArcSight ESM enables Experian to monitor and analyze security event data from all its systems within a single view. Learn more in this case study.  (CASE STUDY) READ ABSTRACT |

Channel Success Stories: Managed Services Case Study: B Resource by Dell PartnerDirect and Intel December 2008 - (Free Research) This Channel Success Story gives you insight into how B Resource has been able to grow its business without growing its staff, and it provides practical advice and guidance from a company that has achieved spectacular results.  (PODCAST) READ ABSTRACT |

eBook: Building a Business Case for Social CRM and Customer Communities by Sirius Computer Solutions June 2010 - (Free Research) Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.  (EBOOK) READ ABSTRACT |

Anittel Simplifies Managed Antivirus Service Case Study by Webroot May 2013 - (Free Research) This case study explores the antivirus system a managed service provider adopted that helped them thwart malware infections, reduce scan times, and ease the burden on IT administration.  (CASE STUDY) READ ABSTRACT |

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc. November 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.  (CASE STUDY) READ ABSTRACT |

Microsoft Dynamics ERP Case Study: Premium Specialty Coffee Roaster and Distributor Manages Growth with Outstanding Quality by Microsoft August 2010 - (Free Research) Read this case study to learn how Peet’s wanted to ensure best product quality while continuing to grow; make business technology more scalable, reliable, and manageable; and be more effective in taking control of the business.  (CASE STUDY) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft August 2010 - (Free Research) Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.  (VIDEO) READ ABSTRACT |

The Business Case for Managed DDos Protection by Neustar® November 2011 - (Free Research) This whitepaper provides a snapshot of the evolving DDoS threat, provides guidance on what to look for in a managed DDoS solution and presents a financial cash-flow analysis scenario of an investment in a managed DDoS protection service.  (WHITE PAPER) READ ABSTRACT |

Insight Wireless and Managed Services Case Study by Insight November 2012 - (Free Research) This case study will show you how Presbyterian Communities of South Carolina was able to implement a powerful wireless system that helped them communicate essential medical data securely and seamlessly across five scattered facilities, ultimately improving the lives of their residents. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Integrating and Managing SAP HANA by VCE (E-mail this company) May 2013 - (Free Research) Check out this expert e-guide to discover the necessary skills and steps involved in SAP HANA implementation, and get tips from the pros on integrating and managing mixed SAP environments.  (EGUIDE) READ ABSTRACT |

Case Study: GoldenTree Asset Management by ESET October 2010 - (Free Research) In this case study you’ll learn how one London finance company did the following: found malware other AV products weren’t finding; secured the environment; witnessing virus protection doing what it is designed to do. Read on to learn so much more.  (CASE STUDY) READ ABSTRACT |

Building a business case for better data management: Identifying the barriers to improved compliance, efficiency and savings by Talend December 2012 - (Free Research) Managing data in a cost-effective, efficient, and compliant manner is a top concern for businesses today. Turn to this valuable resource for a survey that examines how organizations view their data, reveals the pain-points where poor quality data is damaging the business, and looks at how to build a business case for better data management.  (WHITE PAPER) READ ABSTRACT |

Case Management: Addressing Unique BPM Requirements by OpenText December 2012 - (Free Research) View this informative report to learn more about case management and some of the differences from conventional BPM. It provides examples of some of the best case management offerings that are available today and breaks down the positives and negatives of the product.  (WHITE PAPER) READ ABSTRACT |

Public complaints case study by SAS Institute Inc. March 2013 - (Free Research) With large volumes of data pouring into the Hong Kong Efficiency Unit's call center, they needed a way to manage this information and provide excellent customer service. Read this brief case study to see how they leveraged a visual analytics platform to take more effective action and make better decisions.  (CASE STUDY) READ ABSTRACT |

Ovum Case Study: Business Rules for Mainframe Computing by IBM April 2013 - (Free Research) This exclusive case study examines how one of the biggest global banking groups is able to utilize a multi-architecture system capable of managing multiple workloads as a single entity to support their mainframe-based applications and deliver the highest-quality services to their customers.  (WHITE PAPER) READ ABSTRACT |

Making the business case for dynamic case management by IBM November 2011 - (Free Research) To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it.  (EBOOK)

Best Practices for Developing a Cloud Managed Services Business by N-able Technologies February 2013 - (Free Research) This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.  (PODCAST) READ ABSTRACT |

Automating Industrial Supply Chains by Intermec March 2009 - (Free Research) Read this white paper to learn what total automation can do for an industrial/manufacturing enterprise, how it can dramatically improve operations by providing real-time data to all the interdependent parts of the supply chain.  (WHITE PAPER) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.  (WHITE PAPER) READ ABSTRACT |

eGuide: Using social and collaborative approaches to take case management to the next level, Part II by IBM November 2011 - (Free Research) This e-guide features expert insight about and best practices for using social and collaborative techniques and technology in case management.  (EGUIDE) READ ABSTRACT |

Case Study: BT Operate Boosts Service Levels and Lowers Management Costs by Standardizing on Oracle Database 11g for Consolidation onto a Private Cloud by Oracle Corporation June 2012 - (Free Research) Review this case study and learn how Oracle Database 11g enabled British Telecommunications (BT) to alleviate its database infrastructure management challenges. Find out how leveraging Oracle helped BT reduce their server sprawl, deploy databases faster, and operate with 20% fewer DBAs.  (WHITE PAPER) READ ABSTRACT |

Wave Methodology- A Practical Guide to Defining Roles for Access Control by Oracle Corporation June 2011 - (Free Research) As the number and type of users who require access to organizations’ computer-based resources increase, the traditional method of managing user access on a case-by-case basis has quickly become antiquated. This paper explores a 7-step process which has proven to be an effective method for administrators to identify user roles for access control.  (WHITE PAPER) READ ABSTRACT |

Building Your Business Case for Managed File Transfer by OpenText November 2011 - (Free Research) The following paper is designed to act as a resource for completing a business report for a Managed File Transfer Solution. The paper will begin by detailing some of the costs associated with traditional methods of file transfer, followed by benefits of having an MFT solution, and some resources for business report writing.  (WHITE PAPER) READ ABSTRACT |

Court Case Management from IBM by IBM March 2011 - (Free Research) Read this paper to learn how advanced case management solutions from IBM can help assist organizations in a wide array of case management scenarios.  (WHITE PAPER) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.