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		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com March 11, 2013 - (Free Research) Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment  (ANALYST REPORT) READ ABSTRACT |

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders April 30, 2013 - (Free Research) Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.  (WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys March 27, 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

Met Office: The changing role of social media by ComputerWeekly.com April 25, 2012 - (Free Research) Dave Britton, chief press officer of the Met Office, explains how the Met has harnessed social media, in this presentation.  (CASE STUDY) READ ABSTRACT |

Case Study: Data Solutions, Inc. Protects its Clients with Panda Cloud Office Protection by Panda Security November 20, 2009 - (Free Research) Read this case study to learn how Data Solutions, Inc. gained the ability to handle remote management from a single point, to handle remote installation and management of all clients, to reduce service management operating costs, and to prevent identity theft by implementing Panda Cloud Office Protection.  (CASE STUDY) READ ABSTRACT |

Cost-Effective Remote Office / Branch Office (ROBO) Virtualization with HP StorageWorks P4000 Virtual SAN Appliance (VSA) by HP & Intel® November 19, 2010 - (Free Research) Many organizations inadvertently place critical information at risk because deploying physical SANs at each of their remote locations can be cost prohibitive. This does not have to be the case. HP has an approach that can affordably provide high availability (HA) and disaster recovery (DR) for each of your remote sites.  (IT BRIEFING) READ ABSTRACT |

The Wildlife Experience sees the benefits of migrating to Office 365 from a limited, free service by Microsoft September 20, 2011 - (Free Research) The need for more email space and the ability to send larger files prompted Wildlife Experience, an educational nonprofit outside Denver, to abandon their free service. Find out how Wildlife Experience chose Microsoft Office 365 and gained increased staff productivity, enhanced account provisioning and reduced operating expenses in this case study.  (VIDEO)

3-Step-Migration: Microsoft Office 2003 to Oracle Open Office by Oracle Corporation January 03, 2011 - (Free Research) This brief paper is designed to assist IT professionals and system integrators who want to move an organization from Microsoft Office 97/2000/XP/2003 to Oracle Open Office. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 6 March 2012: Windows 8 - tablet meets desktop by ComputerWeekly.com March 06, 2012 - (Free Research) This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine.  (EZINE)

Staples Case Study by IBM September 21, 2011 - (Free Research) Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers.  (CASE STUDY) READ ABSTRACT |

Improving Customer Satisfaction through More Effective ICT Strategies by Alcatel-Lucent January 2008 - (Free Research) Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...  (ARTICLE) READ ABSTRACT |

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com March 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.  (EZINE)

Avocent Accelerates Critical Applications over WAN While Ensuring Distributed Web Security at Branch Offices by BlueCoat September 2011 - (Free Research) IT infrastructure management solutions provider, Avocent Corporation, needed to accomplish two critical tasks: Improve performance of key business applications and provide decentralized Web security and control for their branch offices. View this case study to learn how they were able to meet both needs with just one solution.  (CASE STUDY) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

Case study: Microsoft Dutch HQ glimpses the future by ComputerWeekly.com June 2010 - (Free Research) Microsoft has turned its Dutch headquarters into a radical experiment which the company believes could point the way to the future of the workplace. Its office at Schiphol airport has done away with dedicated desks and offices and it has given employees the freedom to chose where, when and how they work.  (WHITE PAPER) READ ABSTRACT |

Strategy Guide to Business Risk Mitigation for Midsize Businesses by HP & Intel® March 2011 - (Free Research) Businesses that need to control costs and reduce their vulnerabilities should access this multimedia white paper, which provides a combination of authoritative industry research and analysis, combined with three real-world case studies of companies that took strategic views of business risk mitigation for their branch offices.  (WHITE PAPER) READ ABSTRACT |

Case Study: Panda Security Enables Gloucestershire NHS to Communicate Effectively and Safely by Panda Security July 2009 - (Free Research) Learn how Gloucestershire NHS was able to help 1700 client computers send and receive vital information safely and efficiently by installing Panda's Managed Office Protection Antivirus solution.  (CASE STUDY) READ ABSTRACT |

User's Guide to Office 2007 - No Need to Wait, Deploy It Now by Global Knowledge December 2008 - (Free Research) It seems we're always dragged kicking and screaming into the newest operating system, programs, or hardware systems. Office 2007 is quite an initial adjustment yet it is one the most functional products from Microsoft in a while.  (WHITE PAPER) READ ABSTRACT |

Case Study: Arnold Worldwide Enjoys Cost Savings and Scalability by Dell, Inc. November 2011 - (Free Research) Arnold Worldwide is a Boston-based global advertising agency. They needed to replace its existing SAN with virtualized storage. Read this case study to learn how Arnold successfully addressed their DR and scalability needs, but also reduced its data center footprint and slashed its power and cooling costs.  (WHITE PAPER) READ ABSTRACT |

sTec Case Study: Italian Fitness Equipment Manufacturer by STEC Inc May 2013 - (Free Research) This case study explores an Italian fitness equipment manufacturer – with offices in Europe, the US, Asia, and the Middle East – implementing a PCIe SSDs solution to eliminate I/O bottlenecks on the legacy SAN to improve the overall performance of the entire IT infrastructure.  (CASE STUDY) READ ABSTRACT |

Cisco Spam & Virus Blocker Frees Up Hours and Inboxes for Small Businesses by Cisco Systems, Inc. February 2009 - (Free Research) Spam email continues to be a big problem, even for small businesses. LUNAR, a product development consulting firm, had a major spam problem despite having just 50 employees. They found relief with Cisco's Spam and Virus Blocker. This case study details how LUNAR and other small businesses implemented and then benefited from this Cisco software.  (CASE STUDY) READ ABSTRACT |

Top Use-Cases for Replication Demand Integration with Backup and Recovery Capabilities by CommVault Systems, Inc. March 2009 - (Free Research) Join highly-regarded featured speakers, including DCIG President and Lead Analyst Jerome Wendt, for an eye-opening Webcast about the specialized requirements of using host-based software in combination with data protection.  (WEBCAST) READ ABSTRACT |

Quantum DXi Deduplication Appliance Makes Backup and Recovery an Easy Case by Quantum Corporation July 2010 - (Free Research) When Baker & McKenzie’s tape-based data protection strategy reached its limits, they decided to switch to a centralized backup solution with a DXi deduplication appliance as the foundation. Read this case study to learn why Baker & McKenzie decided to go with Quantum’s solution to handle their backup and recovery needs.  (CASE STUDY) READ ABSTRACT |

Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company) September 2004 - (Free Research) The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes.  (WEBCAST) READ ABSTRACT |

The Cloud: Time for Delivery by ComputerWeekly.com February 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions.  (ESSENTIAL GUIDE) READ ABSTRACT |

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