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IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation

December 16, 2010 - (Free Research)

This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.

(CASE STUDY)

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How to tackle trust and co-operation by ComputerWeekly.com

November 10, 2010 - (Free Research)

It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.

(WHITE PAPER)

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Cost-effective, scalable and efficient: How Harvard Business publishing improved their WCM system by Alfresco Software

May 09, 2012 - (Free Research)

This white paper outlines a case study on Harvard Business Publishing and how they improved their Web content management system with Alfresco.

(WHITE PAPER)

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Gartner Magic Quadrant: Selecting a vendor by IBM

November 03, 2011 - (Free Research)

The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.

(WHITE PAPER)

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How Integrating E-Commerce with ERP Increases Revenue by Exact Software

March 20, 2012 - (Free Research)

This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.

(CASE STUDY)

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Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com

November 17, 2010 - (Free Research)

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.

(WHITE PAPER)

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CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com

March 09, 2011 - (Free Research)

This whitepaper focuses on mobile ticketing. Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile device for later redemption” at the point of travel, the music venue, the cinema etc.

(WHITE PAPER)

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Meridiana Fly Meets Increased Demand for Online Bookings with Riverbed's Help by Riverbed Technology, Inc.

November 08, 2011 - (Free Research)

Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.

(CASE STUDY)

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The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM

October 13, 2010 - (Free Research)

This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.

(WHITE PAPER)

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Increasing the efficiency of case file coordination in social services by IBM

June 15, 2011 - (Free Research)

Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.

(WHITE PAPER)

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Advanced Case Management: Making its Mark on Key Government Sectors by IBM

May 10, 2012 - (Free Research)

Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.

(WHITE PAPER)

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Words and Numbers: Converging better case files and analysis by IBM

March 20, 2012 - (Free Research)

Find out how IBM Case Manager and IBM Content Analytics can help public sector organizations more effectively manage case files and how government workers can do more work in a shorter period of time.

(WEBCAST)

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Global lessons in eHealth implementation by ComputerWeekly.com

April 02, 2012 - (Free Research)

This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.

(JOURNAL ARTICLE)

BI Optimization: Building a Better Business Case for BI by Oracle Corporation

December 16, 2010 - (Free Research)

This white paper describes how to build a better business case for BI, by understanding the level of ambition organizations can have and the layers in the business case that should contribute to that level of ambition.

(WHITE PAPER)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge

May 25, 2010 - (Free Research)

Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.

(WHITE PAPER)

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Microsoft Uses LiteSpeed® for SQL Server from Quest Software to Eliminate the Need for Additional Storage (Case Study) by Quest Software

December 31, 2010 - (Free Research)

In this case study, read about Microsoft’s Enterprise Application Services Group, and how they turned to LiteSpeed for backups that run four times faster while increasing performance. Then, see how LiteSpeed reduced the size of their SAP database backups, allowing them to leverage their current storage hardware. Read this case study today.

(WHITE PAPER)

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22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com

December 12, 2011 - (Free Research)

In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.

(EZINE)

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CW+: The Open Group: Strengthening your business case for using cloud by ComputerWeekly.com

August 16, 2010 - (Free Research)

What can you, as a buyer do to strengthen your business case for Cloud and keep your company competitive? What are some real-world success stories where companies have applied Cloud to solve specific business challenges? What business risks are clients facing which have influenced Cloud buying decisions?

(WHITE PAPER)

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Case Study: Banking on a Winner by ESET

March 28, 2011 - (Free Research)

This case study is about the implementation of the ESET NOD32 Antivirus into the Chicopee Savings Bank. The Case Study asks the Senior Vice President of Information Technology about her experience searching for a new security solution, choosing this one, and how well it integrated into her system.

(CASE STUDY)

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BTS Consultant Thought Leadership Paper: Business Case for Value Realization Business Case for Value Realization During Implementation by SAP America, Inc.

October 31, 2010 - (Free Research)

Find out more about value management and building value realization practices into every IT project. Discover how using value realization best practices during the lifecycle of your implementation can help you achieve greater value from your IT investments. Learn about the value of ASAP methodology and SAP offerings.

(WHITE PAPER)

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ROI Case Study - Quest Foglight_Anonymous Telecommunications Company by Quest Software

December 16, 2009 - (Free Research)

This case study examines how one major telecommunications company implemented an application performance monitoring solution and gained a 63% ROI in just 1.6 years, saving an annual average of more than $5 million. Read this and learn how such an option can lower the cost of managing IT, reduce downtime risks, improve compliance and more.

(CASE STUDY)

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Optimizing insurance claim management for successful outcomes by IBM

October 19, 2011 - (Free Research)

Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker.

(WHITE PAPER)

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Advanced Case Management for Smarter Energy and Utilities by IBM

October 23, 2010 - (Free Research)

<p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>

(WHITE PAPER)

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Business Rules for Decision and Case Management by Red Hat and JBoss

April 19, 2012 - (Free Research)

Business rules experts James Taylor and Craig Le Clair discuss the newest business rules tools in this e-guide.

(EGUIDE)

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