When a mission-critical application fails, the loss of business revenue is large and swift. Poor application quality causes highly-visible major outages; it also causes ongoing lapses in business performance thatare less visible, but steadily add up to substantial revenue loss. 

Find out how IBM Case Manager and IBM Content Analytics can help public sector organizations more effectively manage case files and how government workers can do more work in a shorter period of time. 

The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation. 

HMRC CIO, Phil Pavitt, gives the key facts around HM Revenue and Customs’ IT change programme in this PowerPoint presentation for Computer Weekly's 500 Club. 

Learn how to leverage advanced case management to apply analytics to detect fraud and support investigations. 

This white paper outlines a case study on Harvard Business Publishing and how they improved their Web content management system with Alfresco. 

Legacy enterprise content management (ECM) systems are no longer functionally viable, meaning it's time to adopt a new solution. Read this paper and learn about a modern, innovative ECM solution that seamlessly integrates advanced case management and compliance capabilities to address today's business, reduce risk and costs and increase revenue. 

Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 

This paper discusses the many challenges of a total virtualized solution in light of the integration of virtualized servers and virtualized storage. 

<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p> 

Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart? 

Cloud-based backup is a compelling alternative to on-premise software or hardware solutions. Since your data is safely stored in remote computers in the cloud, it is impervious to all types of local disasters. Read this white paper to learn more.