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White Paper: Demonstrating the Value of Business Intelligence by Business Objects

March 19, 2008 - (Free Research)
This whitepaper lays out best practices for building a business case for a business intelligence initiative. 
(WHITE PAPER) READ ABSTRACT |

7 Steps to Building a Business Case for ERP by Sage Software

February 09, 2011 - (Free Research)
Businesses are looking to make technology investments to prepare for growth but remain cautious with the economic recovery uncertain. Businesses need to define a business case for their technology investments and build a framework to measure ROI. This paper describes a 7-step process that will help build the business case for an ERP investment. 
(WHITE PAPER) READ ABSTRACT |

Analyst Report: Case Management Automation - Facilitating Compliance by EMC Corporation

September 30, 2010 - (Free Research)
Read this white paper to learn about the compliance implications of case-based process automaiton. 
(WHITE PAPER) READ ABSTRACT |

15 Minute Guide To Case Management by EMC Corporation

November 23, 2009 - (Free Research)
In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions. 
(WHITE PAPER) READ ABSTRACT |

A 15-Minute Guide to Collaborative Case Management by EMC Corporation

April 2008 - (Free Research)
In about 15 minutes, learn how collaborative case management can be applied across a variety of case management types, become familiar with the components of a successful collaborative case management solution and gain insight on deployment. 
(WHITE PAPER) READ ABSTRACT |

Article: Design Patterns for Case Management by EMC Corporation

August 2011 - (Free Research)
This article discusses how using a ‘case management’ construct as an organizing principle can often simplify the challenges associated with complex decision-intensive processes. 
(WHITE PAPER) READ ABSTRACT |

Case Management: A Blueprint for Success by EMC Corporation

July 2010 - (Free Research)
Now more than ever, organizations need to transform their critical business processes and leverage multiple sources of information to adopt a better way of working. To make this transformation a reality, leading organizations have turned to case management solutions. 
(WHITE PAPER) READ ABSTRACT |

Case Management: Transformational Process Management in Government by IBM

March 2008 - (Free Research)
IBM FileNet Business Process Framework is a framework that gives governments the ability to rapidly build a case management system. 
(WHITE PAPER)

Advanced Case Management: Making its Mark on Key Government Sectors by IBM

May 2012 - (Free Research)
Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments. 
(WHITE PAPER) READ ABSTRACT |

Business rules automation offers greater efficiency for case management by IBM

November 2011 - (Free Research)
Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, discover what business needs are driving the adoption of this combination, and how business rules technology is being put to use in case management and other areas. 
(EGUIDE) READ ABSTRACT |

eGuide: Best practices for streamlined, successful case outcomes by IBM

November 2011 - (Free Research)
Great case management results don't happen by magic, and they don't even happen just by hard work. They're often due to following proven best practices. This e-guide will introduce readers to our tried-and-true best practices for effective case management and five potential barriers to successful case outcomes—and advice for addressing them. 
(EGUIDE) READ ABSTRACT |

eGuide: Strategies for building the best case-management architecture by IBM

November 2011 - (Free Research)
This e-guide continues ebizQ.com's deep dive into approaches for constructing a sound case management architecture. In this installment, learn how to approach the technology choices involved and when to consider a case management framework based on business process management (BPM) software or other technologies. 
(EGUIDE) READ ABSTRACT |

eGuide: Strategies for building the best advanced case management architecture, Part I by IBM

November 2011 - (Free Research)
Designing a case management architecture is more of an art—really, a balancing act—than a science. In this e-guide, readers will learn to address key considerations involved in designing an effective case management architecture that extends across the enterprise to enable better collaboration and decision-making. 
(EGUIDE) READ ABSTRACT |

eGuide: Applying business rules for more effective advanced case management by IBM

November 2011 - (Free Research)
Read this expert e-guide to learn what business needs are driving the adoption of both business rules and case management technologies, how business rules technology is being put to use in case management and other areas, how to prepare for and implement rules in case management, and where business rules and case management trends are heading. 
(EGUIDE) READ ABSTRACT |

Making the business case for dynamic case management by IBM

November 2011 - (Free Research)
To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it. 
(EBOOK)

Finance for IT decision makers: Making business cases by ComputerWeekly.com

January 2013 - (Free Research)
This extract from Michael Blackstaff's book, Finance for IT decision makers, teaches you how to make effective business and financial cases for IT projects. 
(BOOK) READ ABSTRACT |

E-Book: Unix-to-Linux Migration: A step-by-step approach for data center managers that covers everything from making the business case to getting the best training by Red Hat & IBM

December 2010 - (Free Research)
When migrating from  Unix to Linux, the most important case you will need to make is not a technical case but a business case. It’s all about the bottom line. How will the business benefit by moving over? What is the total cost of ownership and return on investment for the migration? Read on to learn more! 
(EBOOK)

Case Management: Combining Knowledge with Process by Singularity

March 2009 - (Free Research)
Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Making The Business Case For Content Analytics by IBM

January 2014 - (Free Research)
Access the following expert e-guide to reveal the best practices for building a strong business case for content analytics software for today. Gain insight to use cases of successful content analytics, uses in social media, and much more. 
(EGUIDE) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM

June 2011 - (Free Research)
Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing. 
(WHITE PAPER) READ ABSTRACT |

Tip Guide: DCM and analytics: Looking at the big picture with Michael Dortch by IBM

December 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management. 
(EGUIDE) READ ABSTRACT |

Tip Guide: Analytics in dynamic case management: Strategies, tactics and expert insights by IBM

December 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics. 
(EGUIDE) READ ABSTRACT |

Tip Guide: Case History: How DCM helped one global company improve customer service everywhere by IBM

December 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world. 
(EGUIDE) READ ABSTRACT |

How social/collaborative approaches can build bridges in case management by IBM

November 2011 - (Free Research)
In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management. 
(EGUIDE) READ ABSTRACT |

Five guidelines for avoiding common social-collaboration challenges in case management by IBM

November 2011 - (Free Research)
This Tip Guide offers expert advice for avoiding social/collaborative headaches in case management. Also included are key findings from ebizQ.com's own just-completed survey of business and IT professionals who are using case management at their organization. 
(EGUIDE) READ ABSTRACT |

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