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Case Management: Addressing Unique BPM Requirements by OpenText December 05, 2012 - (Free Research) View this informative report to learn more about case management and some of the differences from conventional BPM. It provides examples of some of the best case management offerings that are available today and breaks down the positives and negatives of the product.  (WHITE PAPER) READ ABSTRACT |

Getting Started With BPM and Case Management by OpenText April 17, 2013 - (Free Research) This informative paper sets out to guide you through this challenging and frustrating process so that you can avoid the pitfalls most commonly associated with failed projects. Read on to discover the seven habits of successful BPM and case management initiatives.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Document-Centric BPM by AuraPortal March 01, 2011 - (Free Research) Read this ebizQ E-Guide and learn how case management can help make knowledge-centric work more efficient and systematic. Explore the benefits and challenges of taking a holistic approach to BPM as well as the power and complexity of case management BPM.  (EGUIDE) READ ABSTRACT |

Making the Case for BPM: A Benefits Checklist by IBM December 15, 2010 - (Free Research) BPM is the best investment a company can make in establishing a platform for continuous improvement. The challenge for many companies is justifying the BPM investment instead of traditional paths for solving process problems – like buying an application or building a custom application. This paper provides a virtual checklist for the benefits.  (WHITE PAPER) READ ABSTRACT |

Building a Business Case for BPM – a Fast Path to Real Results by OpenText December 05, 2012 - (Free Research) Consult this informative white paper to learn more about the real value of BPM as it's realized from continuous planning and measurement. This resource will help you develop a framework for a business case that helps justify BPM projects.  (WHITE PAPER) READ ABSTRACT |

Best Practice Insight BPM Case Study: Maersk Line by Oracle Corporation December 12, 2011 - (Free Research) <p>Read this case study to uncover why they chose Oracle, the benefits they have achieved from using the system, the challenges they encountered along the way, and how they overcame them. Use this study and a guide to easing into your next BPM initiative.</p>  (CASE STUDY) READ ABSTRACT |

Using DCM and analytics for maximum impact by IBM November 08, 2011 - (Free Research) This Tip Guide offers practical advice for combining dynamic case management (DCM) and analytics to spot trends and glean other insights from case information. Readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid problems in implementation.  (EGUIDE) READ ABSTRACT |

Building a Compelling Case for Change: Aligning Strategy with Action by OpenText April 29, 2013 - (Free Research) Watch this webinar today to explore the key challenges in developing a compelling case for change when it comes to your business processes. Learn how you can gain support across your organizational culture and discover the strategic role BPM technology plays to align the goals and actions of the end-user community with your business objectives.  (WEBCAST) READ ABSTRACT |

Building on a BPM framework: Can it work for DCM? by IBM November 17, 2011 - (Free Research) This tip guide continues ebizQ.com’s deep dive into approaches for constructing a sound case management architecture. In this installment, ebizQ.com contributor Christine Parizo provides best practices for considering a case management framework based on business process management or other technologies.  (EGUIDE) READ ABSTRACT |

FAQ: How to Optimize Processes with BPM by IBM February 09, 2013 - (Free Research) Access this presentation transcript to discover answers to FAQs about how business process management (BPM) can help to optimize SAP efficiency and productivity. Read on to find out which SAP processes are best suited for BPM, primary use cases for BPM with SAP, and more.  (WHITE PAPER) READ ABSTRACT |

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by KANA (E-mail this company) June 22, 2012 - (Free Research) Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.  (WEBCAST) READ ABSTRACT |

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM December 15, 2010 - (Free Research) Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.  (CASE STUDY) READ ABSTRACT |

Adapting Case Management for Technology Megatrends by OpenText December 31, 2012 - (Free Research) This white paper explores the role and interplay of adaptive case management within today's most critical emerging information management trends. Read on for essential information to learn how you can implement successful business process and case management initiatives in the face of the hottest tech trends.  (WHITE PAPER) READ ABSTRACT |

How the Cloud is Shifting the Economics of BPM by Kofax, Inc. February 25, 2013 - (Free Research) Explore this webcast to realise the impact of the cloud on business process management and the benefits organisations are realising from transiting to cloud-based BPM strategies. Gain insights about the real and perceived security risks along with how the cloud is shifting the economics of BPM.  (WEBCAST) READ ABSTRACT |

BPM in the Cloud - Transforming the Business Case for Process Improvement by Kofax, Inc. December 31, 2012 - (Free Research) Access this resource to discover the business benefits of choosing a cloud enabled BPM platform and where BPM fits into the overall cloud architecture. And learn how deploying BPM in the cloud is only the first step of the journey.  (WHITE PAPER) READ ABSTRACT |

DCM and analytics: Guidelines for linking the two for maximum impact by IBM November 07, 2011 - (Free Research) Many organizations are taking their dynamic case management (DCM) efforts to the next level by applying analytics technology. In this Tip Guide, readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid pitfalls and problems in implementation.  (EGUIDE) READ ABSTRACT |

Presentation Transcript- Enterprise Social Platforms-Meet Dyanamic Case Management by OpenText January 09, 2013 - (Free Research) In this presentation transcript, come to understand enterprise social platforms, dynamic case management- and how you can leverage the combination of both. Examine case studies of companies successfully using this combination to find value in greater collaboration and communications and eliminate the barrier between people and useful information.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Advanced Case Management: Making its Mark on Key Government Sectors by IBM May 10, 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.  (WHITE PAPER) READ ABSTRACT |

Business rules automation offers greater efficiency for case management by IBM November 17, 2011 - (Free Research) Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, discover what business needs are driving the adoption of this combination, and how business rules technology is being put to use in case management and other areas.  (EGUIDE) READ ABSTRACT |

eGuide: Best practices for streamlined, successful case outcomes by IBM November 15, 2011 - (Free Research) Great case management results don't happen by magic, and they don't even happen just by hard work. They're often due to following proven best practices. This e-guide will introduce readers to our tried-and-true best practices for effective case management and five potential barriers to successful case outcomes—and advice for addressing them.  (EGUIDE) READ ABSTRACT |

eGuide: Strategies for building the best case-management architecture by IBM November 11, 2011 - (Free Research) This e-guide continues ebizQ.com's deep dive into approaches for constructing a sound case management architecture. In this installment, learn how to approach the technology choices involved and when to consider a case management framework based on business process management (BPM) software or other technologies.  (EGUIDE) READ ABSTRACT |

eGuide: Applying business rules for more effective advanced case management by IBM November 07, 2011 - (Free Research) Read this expert e-guide to learn what business needs are driving the adoption of both business rules and case management technologies, how business rules technology is being put to use in case management and other areas, how to prepare for and implement rules in case management, and where business rules and case management trends are heading.  (EGUIDE) READ ABSTRACT |

Making the business case for dynamic case management by IBM November 02, 2011 - (Free Research) To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it.  (EBOOK)

MWD Advisors Best Practice Insight: Maersk Line BPM Study by Oracle Corporation UK Ltd September 18, 2012 - (Free Research) Read this case study to uncover why they chose Oracle, the benefits they have achieved from using the system, the challenges they encountered along the way, and how they overcame them. Use this study and a guide to easing into your next BPM initiative.  (CASE STUDY) READ ABSTRACT |

Case Management: Combining Knowledge with Process by Singularity March 16, 2009 - (Free Research) Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management.  (WHITE PAPER) READ ABSTRACT |

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