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EcoPaper Customer Success Story by BlackBerry
September 16, 2011 - (Free Research)
Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process.
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Insight Wireless and Managed Services Case Study by Insight
November 12, 2012 - (Free Research)
This case study will show you how Presbyterian Communities of South Carolina was able to implement a powerful wireless system that helped them communicate essential medical data securely and seamlessly across five scattered facilities, ultimately improving the lives of their residents. Read on to learn more.
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Case Study: Mitsubishi Electric Extends the Power of Mobility—And Reaps the Rewards. by Good Technology
May 22, 2013 - (Free Research)
As a major supplier of heating, ventilation and air conditioning (HVAC) systems, Mitsubishi Electric relies on its ability to communicate quickly and effectively. Read this case study to find out how they were able to not only successfully distribute sales materials on mobile devices, but even create an additional $30 million in annual revenue.
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Oracle Data Mining 11g Release 2 Mining Star Schemas: A Telco Churn Case Study by Oracle Corporation
June 24, 2012 - (Free Research)
This paper, based on the CACS and intended for users of the Oracle Data Miner, highlights the telco churn case study using Oracle Data Miner and explains the case study workflow methodology. Read this now and learn about preparing a database scheme and importing a pre-made Oracle Data Miner workflow.
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Connecting Through Content: Issue One by KnowledgeStorm, Inc
(E-mail this company)
March 2007 - (Free Research)
This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives.
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Data on Tap: Liquor Board’s New POS System Lets Information Flow - Case Study by Microsoft
December 2012 - (Free Research)
Read this case study to learn how the Montgomery County Department of Liquor chose one retail management system which has provided the department with significant reductions in staff and management hours spent reconciling errors and drastically improved its customer experience.
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Oracle Customer Experience Revolution: Customer Case Studies by Oracle Corporation UK Ltd
December 2012 - (Free Research)
What kind of experience does your business deliver customers? Is it meeting their expectations? How can the customer experience be improved? These are all questions today's businesses should be asking – if not, you're risking being left behind. Access this collection of on-demand videos to learn more about the customer experience revolution.
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Case Study: Cincinnati Zoo and Botanical Garden by IBM
March 2012 - (Free Research)
This case study details how the Cincinnati Zoo utilized business analytics to gain deeper insight into visitor behaviors and habits – allowing it to transform customer experience while also reducing its reliance on subsidies.
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Case Study-VMware Consona Knowledge Management by Consona Corporation
June 2010 - (Free Research)
Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers.
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DaimlerChrysler: A Case Study in Enterprise Data Quality by Pitney Bowes Group 1 Software
May 2008 - (Free Research)
Group 1 Software presents a case study in enterprise data quality success featuring the DaimlerChrysler Corporation, a leader in the automotive manufacturing industry.
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TravelTainment Case Study by Pentaho Corporation
March 2012 - (Free Research)
This case study outlines how travel industry software company TravelTainment streamlined and simplified its data warehouse and reporting system to better serve the needs of its customers.
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SM Marketing case study by SAS Institute Inc.
March 2013 - (Free Research)
This case study details how one organization, by implementing the right high-performance analytics and data visualization platform, was able to gain deep insight into customer data – allowing them to boost merchandizing, improve store operations, promote customer loyalty, and more.
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Case Study: IRLY Distributors by Intermec
February 2013 - (Free Research)
Distributing company, IRL, was looking to implement a full Warehouse Management System (WMS) that would not only fully track all warehouse materials, but provide the technology needed to increase efficiency by 10 percent. Read this case study to learn about the WMS technologies helped them increase productivity and cut training time.
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Case Study: Delta Global Services by Intermec
February 2013 - (Free Research)
Access this case study to discover how they were able to improve efficiency by 10-20% and achieve a better overall reliability and customer service. Find out how they leveraged a handheld computer technology upgrade with better scanning capabilities to provide faster, more accurate customer service operations and better.
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Case Study: Curve by NEC Corporation
August 2009 - (Free Research)
Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.
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NIBCO, INC: Integrating Inbound Sales Order Automation by Esker Inc.
July 2009 - (Free Research)
In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare.
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Scribe - Equinox Fitness Case Study by Scribe Software Corporation
March 2008 - (Free Research)
Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them.
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Staples Case Study by IBM
September 2011 - (Free Research)
Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers.
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