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Case study: How CVS/Pharmacy found customer service success by Aspect

July 31, 2013 - (Free Research)
This case study reveals how a unified contact center platform enabled CVS/Pharmacy – the nation's largest retail pharmacy chain – to successfully meet its multichannel customer service objectives. 
(CASE STUDY) READ ABSTRACT |

EcoPaper Customer Success Story by BlackBerry

September 16, 2011 - (Free Research)
Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process. 
(CASE STUDY) READ ABSTRACT |

ROI Case Study: Salesforce Data.com Tableau Software by ComputerWeekly.com

February 24, 2014 - (Free Research)
Analyst group Nucleus Research examines how Tableau Software's used Salesforce Data.com to identify sales leads across regions and to manage its customer data within a single, centralised solution. 
(ANALYST REPORT) READ ABSTRACT |

Connecting Through Content: Issue One by KnowledgeStorm, Inc (E-mail this company)

March 2007 - (Free Research)
This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives. 
(ANALYST REPORT) READ ABSTRACT |

LED Source Case Study by Scribe Software Corporation

November 2013 - (Free Research)
In this brief case study, learn how LED Source, a growing franchisor, managed to integrate their customer and sales data in order to simplify franchise business management and connect franchisee data to enterprise systems. 
(WHITE PAPER) READ ABSTRACT |

Case Study: How John Lewis Conquered the Web by ComputerWeekly.com

March 2014 - (Free Research)
Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. 
(BOOK) READ ABSTRACT |

Oracle Data Mining 11g Release 2 Mining Star Schemas: A Telco Churn Case Study by Oracle Corporation

June 2012 - (Free Research)
This paper, based on the CACS and intended for users of the Oracle Data Miner, highlights the telco churn case study using Oracle Data Miner and explains the case study workflow methodology. Read this now and learn about preparing a database scheme and importing a pre-made Oracle Data Miner workflow. 
(WHITE PAPER) READ ABSTRACT |

Case Study-VMware Consona Knowledge Management by Consona Corporation

June 2010 - (Free Research)
Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers. 
(CASE STUDY) READ ABSTRACT |

NIBCO, INC: Integrating Inbound Sales Order Automation by Esker Inc.

July 2009 - (Free Research)
In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare. 
(CASE STUDY) READ ABSTRACT |

Case Study: Cincinnati Zoo and Botanical Garden by IBM

March 2012 - (Free Research)
This case study details how the Cincinnati Zoo utilized business analytics to gain deeper insight into visitor behaviors and habits – allowing it to transform customer experience while also reducing its reliance on subsidies. 
(WHITE PAPER) READ ABSTRACT |

LANSA Case Study: High Liner Foods transforms its business with LANSA by LANSA

December 2005 - (Free Research)
This brief case study reveals how a virtual supply chain gave frozen food processor High Liner Foods, Inc. consistent, easy access to the same up-to-date information – allowing the company to reduce errors, increase efficiency, and more. 
(CASE STUDY) READ ABSTRACT |

Microsoft Dynamics GP & CRM CASE STUDY: King Plastic: Plastics Manufacturer Protects IT Investments, Boosts Efficiency with E-Learning by Microsoft Dynamics

January 2009 - (Free Research)
King Plastic uses Microsoft Dynamics CRM alongside Microsoft Dynamics GP to track sales leads and manage profiles for its growing list of customers. 
(CASE STUDY)

NETGEAR ProSecure STM150 Helps Prepress Solutions Provider Double its Sales Prospects by NETGEAR Inc.

December 2010 - (Free Research)
Agfa Graphics is a world leader in prepress solutions for the printing and publishing industries. Read this case study to learn how they maximize productivity gains from virtualization technology, without sacrificing network security with NETGEAR ProSecure STM150. 
(CASE STUDY) READ ABSTRACT |

Practical Open Source Data Integration Case Studies & Implementation Examples Volume 2 by Talend

February 2009 - (Free Research)
This document presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits. 
(WHITE PAPER) READ ABSTRACT |

Scribe - Equinox Fitness Case Study by Scribe Software Corporation

March 2008 - (Free Research)
Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them. 
(CASE STUDY) READ ABSTRACT |

Staples Case Study by IBM

September 2011 - (Free Research)
Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers. 
(CASE STUDY) READ ABSTRACT |

DaimlerChrysler: A Case Study in Enterprise Data Quality by Pitney Bowes Group 1 Software

May 2008 - (Free Research)
Group 1 Software presents a case study in enterprise data quality success featuring the DaimlerChrysler Corporation, a leader in the automotive manufacturing industry. 
(CASE STUDY) READ ABSTRACT |

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft

September 2008 - (Free Research)
Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent. 
(CASE STUDY)

TravelTainment Case Study by Pentaho Corporation

March 2012 - (Free Research)
This case study outlines how travel industry software company TravelTainment streamlined and simplified its data warehouse and reporting system to better serve the needs of its customers. 
(CASE STUDY) READ ABSTRACT |

Case Study: Curve by NEC Corporation

August 2009 - (Free Research)
Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications. 
(CASE STUDY) READ ABSTRACT |

Birst Case Study: Citrix Systems: Citrix Improves Profitability with Supply Chain Insight Provided by Birst by Birst

February 2010 - (Free Research)
Read this case study to learn how Fred Tiso and his team from Citrix Systems used Birst to optimize their Supply chain. Birst helped Citrix quickly digitize the entire Citrix supply chain, gain real-time visibility into sales forecasts, bookings, shipments, tracking numbers, backlog, product reliability, inventory, material forecast, and more. 
(CASE STUDY) READ ABSTRACT |

Case Study: Protection and Replication for Remote Data Sources by Iron Mountain

May 2011 - (Free Research)
Employees sometimes lose track of their laptops, either through misplacing them or through theft. One of the main concerns of IT was to protect vital business data on laptops, to prevent that data from falling into the wrong hands, and also to get the employee's system working again. Read this case study to learn one company's solution. 
(CASE STUDY) READ ABSTRACT |

Virgin Atlantic Customer Case Study by IBM

March 2013 - (Free Research)
In this white paper, find out how Virgin Atlantic increased its online booking by seven percent via deep insights into customer usage patterns using market-leading analytics software. Inside, learn how you, too, can grow your market share by increasing sales through its e-commerce. 
(WHITE PAPER) READ ABSTRACT |

Petrol Dramatically Decreases Analytics Query Times by IBM

July 2013 - (Free Research)
Check out this exclusive case study to find out how this organization improved sales with the help of an industry-leading vendor's analytics accelerator appliance to boost software query performance. 
(CASE STUDY) READ ABSTRACT |

Case Study: Hy-Vee Boosts Performance, Speeds Data Delivery, and Increases Competitiveness by HP

May 2013 - (Free Research)
In this case study, discover how Hy-Vee, a growing grocery store chain, implemented a new data warehouse in order to give their employees faster access to customer purchasing data, and learn the benefits they currently experience from this technology. 
(CASE STUDY) READ ABSTRACT |

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