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Robot/ SCHEDULE Enterprise: Improves Quality of Life at Farm Credit Bank of Texas by Help/Systems

October 19, 2009 - (Free Research)
Read this case study to see how FCBT used Robot/ SCHEDULE to connect and coordinate their job scheduling needs across multiple systems. 
(CASE STUDY) READ ABSTRACT |

US Airways Standardizes WFM Across All Contact Centers by Aspect

September 30, 2013 - (Free Research)
After a merger, US Airways was struggling with a great disparity between the applications used across its five call centers. It was evident that US Airways needed a single workforce management tool across all contact centers, in order to solve scheduling issues and better forecast call volume. 
(CASE STUDY) READ ABSTRACT |

Honeywell Schedules Big Profits for its Clients with FICO Xpress Optimization Suite by FICO

March 10, 2011 - (Free Research)
In this case study learn how Honeywell used FICO Xpress Optimization Suite solution – a world class optimization software that’s transparent to the end user – to improve scheduling decisions. 
(CASE STUDY) READ ABSTRACT |

Case Study: German TV Broadcaster RTL II Accelerates Content Delivery with Storage Solutions from SGI by SGI

June 13, 2011 - (Free Research)
As a TV station offering programming around the clock, the requirements of a storage solution for digital media content at RTL II are both clear and sophisticated: the technologies used must be state of the art in order to meet the demanding IT performance requirements, as large data volumes need to be transferred at top speeds. 
(CASE STUDY) READ ABSTRACT |

IT Automation: Evaluate Job Scheduling and Run Book Automation Solutions by Cisco Systems, Inc.

July 28, 2010 - (Free Research)
A job scheduler is responsible for routinely managing thousands—and in many cases, tens of thousands—of individual mission-critical business processes every day. This evaluation guide provides an in-depth overview of job scheduling capabilities that companies rely on to operate their businesses successfully. 
(WHITE PAPER) READ ABSTRACT |

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America

January 13, 2009 - (Free Research)
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Healthcare Organization Reduces Downtime during Migration by Vision Solutions

April 02, 2014 - (Free Research)
This brief case study explores how a healthcare organization found a solution to significantly cut downtime while also eliminating staff scheduling problems during migration. 
(CASE STUDY) READ ABSTRACT |

The Business Case for Project Portfolio Management by Innotas

June 30, 2011 - (Free Research)
In order to better prioritize project planning, many organizations are turning to project and portfolio management (PPM). PPM can help your own business deliver projects on time, align IT and business goals and stay within a defined budget. Inside this whitepaper, learn more about the advantages of project visibility through the use of PPM. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Park Nicollet Protects Vital SharePoint Data and Meets Compliance Objectives with DocAve by AvePoint, Inc.

August 01, 2011 - (Free Research)
This case study describes how Park Nicollet Health Services was able to leverage AvePoint's DocAve to meet crucial compliance objectives and protect vital SharePoint data. 
(CASE STUDY) READ ABSTRACT |

Case Study: Microsoft® Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve® by AvePoint, Inc.

June 17, 2011 - (Free Research)
Migrating from SharePoint 2007 to the 2010 platform comes with a host of challenges. This brief case study shows how a leading New York City technology center saved time and money with a migration solution. 
(CASE STUDY) READ ABSTRACT |

Case Study - International Herald Tribune by Riverbed Technology, Inc.

May 19, 2011 - (Free Research)
In this case study, learn how International Herald Tribune (IHT) was able to gain insight into their WAN traffic and a true end-to-end view of the application delivery path from servers to desktops using Riverbed Cascade™. 
(CASE STUDY) READ ABSTRACT |

Beaufort Memorial Hospital Case Study by VMware, Inc.

July 16, 2013 - (Free Research)
This informative case study details how a healthcare facility used a desktop virtualization solution to reduce desktop provisioning time, cut login time in half and dramatically improve security and productivity. 
(CASE STUDY) READ ABSTRACT |

The Department of Defense and Open Source Software by Oracle Corporation

January 01, 2008 - (Free Research)
This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.  
(WHITE PAPER) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 23, 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com

January 19, 2011 - (Free Research)
This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Symmons Industries turns up the pressure on larger competitors with IBM Business Analytics software by IBM

November 05, 2013 - (Free Research)
Access this fascinating case study today to see how Symmons - a mid-sized, US-based manufacturer in the plumbing industry - implemented expert solutions that enabled production-line staff to adapt manufacturing schedules and meet demands in real time, and much more! 
(WHITE PAPER) READ ABSTRACT |

JReport Solution Study: KANA Software by Jinfonet Software

July 28, 2009 - (Free Research)
This case study looks at the Success KANA has had after implementing JReport from Jinfonet. KANA needed a reporting solution that could provide easy setup, intuitive reports for end-users, and the ability to run ad hoc reports and change settings like report type, date, etc. Read on to learn more about this great reporting solution. 
(CASE STUDY) READ ABSTRACT |

Case Management: Combining Knowledge with Process by Singularity

March 16, 2009 - (Free Research)
Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management. 
(WHITE PAPER) READ ABSTRACT |

School Bus Operator Drives Competitive Advantage with Blackberry Solution by BlackBerry

February 25, 2009 - (Free Research)
Southland Transportation, providing school bus and other transportation services, deployed BlackBerry® smartphones, with a custom-built application, to their drivers so they can report road conditions and delays quickly and easily providing timely and accurate updates for everyone. 
(CASE STUDY) READ ABSTRACT |

Aligning IT and Business with Demand Management by SERENA Software, Inc.

June 2008 - (Free Research)
Demand Management (DM) is a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these. 
(WHITE PAPER) READ ABSTRACT |

Pacbase™ Transformation Factory Extending the life of your Critical Business Applications by Hewlett-Packard Limited

December 2012 - (Free Research)
Support for the CASE tool Pacbase will end in 2015, meaning your Pacbase-dependent business functions are at risk. In this resource, uncover new challenges that emerge as Pacbase support ends, and weigh your survival options in the post-Pacbase world. 
(PRESENTATION) READ ABSTRACT |

Survival guide to PACBASE ™ end-of-life by Hewlett-Packard Limited

October 2012 - (Free Research)
With the news of Pacbase's 2015 retirement, many organizations must find an alternative application strategy. This resource outlines your options in the post-Pacbase world, and offers advice and recommendations for realizing continued application success. 
(WHITE PAPER) READ ABSTRACT |

New York Stock Exchange Chooses Juniper for Next-Generation Datacenters by Juniper Networks, Inc.

July 2009 - (Free Research)
This IDC Buyer Case Study examines the decision of NYSE Euronext to choose Juniper Networks as the primary supplier for the company's datacenter, Ethernet switching, and routing needs. Read on to learn more about how Juniper Networks is bringing the New York Stock Exchange into the twenty-first century. 
(CASE STUDY) READ ABSTRACT |

Business Case for Value Realization During ImplementationDelivering Projects on Time, on Budget, and on Value by SAP America, Inc.

July 2011 - (Free Research)
This white paper makes the case for using value realization practices in conjunction with traditional project management. 
(WHITE PAPER) READ ABSTRACT |

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