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Five guidelines for avoiding common social-collaboration challenges in case management by IBM

November 17, 2011 - (Free Research)
This Tip Guide offers expert advice for avoiding social/collaborative headaches in case management. Also included are key findings from ebizQ.com's own just-completed survey of business and IT professionals who are using case management at their organization. 
(EGUIDE) READ ABSTRACT |

DCM and analytics: Guidelines for linking the two for maximum impact by IBM

November 07, 2011 - (Free Research)
Many organizations are taking their dynamic case management (DCM) efforts to the next level by applying analytics technology. In this Tip Guide, readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid pitfalls and problems in implementation. 
(EGUIDE) READ ABSTRACT |

15 Minute Guide to Collaborative Case Management for the Public Sector by EMC Corporation

August 2008 - (Free Research)
This guide focuses on an innovative approach to case management in public sector--collaborative case management (CCM). 
(WHITE PAPER) READ ABSTRACT |

MWD paper: Making a case for Smarter case management: MWD analyst paper by IBM

April 2014 - (Free Research)
Consult the following white paper to explore what advanced case management can do for your organization. Gain a firsthand look at how leading organizations are using case management and how you can go about building a business case for your own solution. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

AIIM Report: Broadening the Scope of advanced case management by IBM

April 2014 - (Free Research)
The following AIIM white paper explores the importance of advanced case management systems in regards to the effectiveness of flexible workflows, action-setting, process reporting, and integration with other systems. Also gain insight to the issues, priorities, and actual ROI of implementation. 
(WHITE PAPER) READ ABSTRACT |

A 15-Minute Guide to Collaborative Case Management by EMC Corporation

April 2008 - (Free Research)
In about 15 minutes, learn how collaborative case management can be applied across a variety of case management types, become familiar with the components of a successful collaborative case management solution and gain insight on deployment. 
(WHITE PAPER) READ ABSTRACT |

15 Minute Guide To Case Management by EMC Corporation

November 2009 - (Free Research)
In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions. 
(WHITE PAPER) READ ABSTRACT |

Advanced Case Management: Making its Mark on Key Government Sectors by IBM

May 2012 - (Free Research)
Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments. 
(WHITE PAPER) READ ABSTRACT |

Business rules automation offers greater efficiency for case management by IBM

November 2011 - (Free Research)
Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, discover what business needs are driving the adoption of this combination, and how business rules technology is being put to use in case management and other areas. 
(EGUIDE) READ ABSTRACT |

eGuide: Strategies for building the best advanced case management architecture, Part I by IBM

November 2011 - (Free Research)
Designing a case management architecture is more of an art—really, a balancing act—than a science. In this e-guide, readers will learn to address key considerations involved in designing an effective case management architecture that extends across the enterprise to enable better collaboration and decision-making. 
(EGUIDE) READ ABSTRACT |

eGuide: Applying business rules for more effective advanced case management by IBM

November 2011 - (Free Research)
Read this expert e-guide to learn what business needs are driving the adoption of both business rules and case management technologies, how business rules technology is being put to use in case management and other areas, how to prepare for and implement rules in case management, and where business rules and case management trends are heading. 
(EGUIDE) READ ABSTRACT |

Case Management: Combining Knowledge with Process by Singularity

March 2009 - (Free Research)
Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management. 
(WHITE PAPER) READ ABSTRACT |

The 7 Key Components for an Effective Case Management Methodology by ASG Software Solutions

May 2010 - (Free Research)
Case management is a care delivery framework with the potential to relieve three of the most significant pressures facing hospital leaders. The purpose of this paper is to illustrate a number of ways in which hospital case management can and does produce clinical, operational, and financial benefits for the organizations that employ them. 
(WHITE PAPER) READ ABSTRACT |

Article: Design Patterns for Case Management by EMC Corporation

August 2011 - (Free Research)
This article discusses how using a ‘case management’ construct as an organizing principle can often simplify the challenges associated with complex decision-intensive processes. 
(WHITE PAPER) READ ABSTRACT |

Case Management: A Blueprint for Success by EMC Corporation

July 2010 - (Free Research)
Now more than ever, organizations need to transform their critical business processes and leverage multiple sources of information to adopt a better way of working. To make this transformation a reality, leading organizations have turned to case management solutions. 
(WHITE PAPER) READ ABSTRACT |

Case Management: Transformational Process Management in Government by IBM

March 2008 - (Free Research)
IBM FileNet Business Process Framework is a framework that gives governments the ability to rapidly build a case management system. 
(WHITE PAPER)

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by KANA (E-mail this company)

June 2012 - (Free Research)
Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. 
(WEBCAST) READ ABSTRACT |

Dynamic Case Management: A Foundation for Agile Enterprise Business Applications by Pegasystems

May 2011 - (Free Research)
The dynamic case management approach is helping companies achieve significant, competitive results.  In this webinar, learn how your company can also achieve better service outcomes with dynamic case management. 
(VIDEO) READ ABSTRACT |

Presentation Transcript- Enterprise Social Platforms-Meet Dyanamic Case Management by OpenText

January 2013 - (Free Research)
In this presentation transcript, come to understand enterprise social platforms, dynamic case management- and how you can leverage the combination of both. Examine case studies of companies successfully using this combination to find value in greater collaboration and communications and eliminate the barrier between people and useful information. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Tip Guide: DCM and analytics: Looking at the big picture with Michael Dortch by IBM

December 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management. 
(EGUIDE) READ ABSTRACT |

Tip Guide: Analytics in dynamic case management: Strategies, tactics and expert insights by IBM

December 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics. 
(EGUIDE) READ ABSTRACT |

How social/collaborative approaches can build bridges in case management by IBM

November 2011 - (Free Research)
In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management. 
(EGUIDE) READ ABSTRACT |

Software complexity, integration drive business rules automation adoption trend by IBM

November 2011 - (Free Research)
Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, learn how to prepare for and implement rules in case management, and where business rules and case management trends seem to be heading. 
(EGUIDE) READ ABSTRACT |

How analytics can add value to case management by IBM

November 2011 - (Free Research)
This e-guide continues ebizQ.com's exploration of the role of analytics in successful dynamic case management (DCM). In this installment, find strategies and tactics for combining the two, and a Q & A with analyst insight on analytics and a bigger-picture view of case management. 
(EGUIDE) READ ABSTRACT |

eGuide: Challenges and best practices for building the best case management architecture by IBM

October 2011 - (Free Research)
This e-guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. This installment describes how dynamic case management (DCM) is moving beyond its historical origins in the healthcare industry into other fields. 
(EGUIDE) READ ABSTRACT |

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